Great until it stops working correctly...
We loved this heater so much we bought two for our sons rooms. Knowing it has digital temperature function helped knowing they wouldn’t get too hot and it would turn off at the temperature we selected. But sadly after three years one has stopped working correctly at all. Our son kept waking and through the baby monitor we could hear a very loud banging and clicking noise. I rang customer service and was told to take it to a repair centre which upon showing them they agreed the unit wasn’t working as it should and sounded like it was trying to c...onstantly click on or off. However after they spoke to a DeLonghi service manager, it was deemed a “normal” noise. They were embarrassed to call me and tell me they couldn’t do anything further even though the noise doesn’t sound right. It’s constant and extremely loud and never used to make this noise. I know these heaters can make some noise (our other one will make one click when it turns on or off) however for it to repetitively make a noise so loud it wakes us up from the baby monitor then it’s far too loud. Extremely disappointing customer service. It’s not a cheap product at $199.95. It’s not working as we bought it or how the other identical model works but to them... the noise is “normal”. Yeah right, thanks DeLonghi. I have lost all faith in your company and it’s products.
Background heat only, not warm
Extremely disappointed with the heat emitted. If you stand very close to the heater, within one inch, YES it is warm. It does not effectively heat a room that is 20 square metres, it only provides background heat and for me, didn't feel like it took the chill off the room, DEFINITELY NOT WARM Enough. Bought from Harvey Norman for $199 who would not allow me to publish review on their website as it did not meet their guidelines. I ended up buying a $34 bar heater from Bunnings (3 heat settings: 750, 1500 and 2200). The 750 watts emitted from the cheap Arlec heater is proving to be far more effective than the Delonghi 2400 watt 'background' heater. Not worth the $199 spent. Don't waste your money.
We bought this for our baby room 5 months ago. You need to use it at least 6 or 7 times in an open area, would be best to do it outside to get rid of the awful thick dusty smelling air. Only heats up small rooms.
Once finally in the baby room its makes really loud cracking sounds all night which wakes up the baby and us constantly. Randomly turns itself off. Its says its on, but you feel it and its cold and no heat is coming out of it.
Complete waste of money.
Questions & Answers
Helllo, I'm looking at this product vs the DeLonghi dragon. Wondering if it has a room thermostat and if it turns off when hits the temp set. Also wondering if it can automatically switch between the high and low modes?
can you set the heater to come on at a specific time of day?
Hi, I've just explored the timer settings and it does not have a clock as such but it can be easily set to turn either on or off for many hours in 30 minute increments. Last night I turned it off at 10 pm and set it to come on in 7.5 hours. You can also set it to turn off at half hour increments. I'm not sure if it's possible to set both a turn off and turn on programme but I don't need that. What I want is for it to do a good morning warm up before the 7 am peak power rate cuts in and it does that quite well. I would highly recommend this heater. Due to the huge increase in gas prices, I'm hoping this will be my main heater this winter. I'm in a cool climate with mornings as low as -8 (Armidale NSW). I hope this info helps.
|Category||Electric Heaters||Electric Heaters|
|Heater Type||Fin & Column and Portable||Fin & Column and Portable|
|Colour / Finish||White||Grey|
|Dimensions||650 x 277 x 552 mm||650 x 277 x 592 mm|
|Features||Thermostat and Timer||Energy Saving Mode, Thermostat and Timer|
|Additional Features||Anti-Frost Function and Tip Over Protection||Anti-Frost Function and Tip Over Protection|
|Number of Heat Settings||3||3|
|Power||2,400 W||2,400 W|
|Manufacturer Warranty||7 year(s)||7 year(s)|
- MPN: TRRS1224E.G and TRRS1224T
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.