Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago now, and we learnt the hard way, that was a wrong turn. [name removed], the branch manager, strung us out with constant reasons relating to the delays we're experiencing, until finally our application just fizzled out. We no longer hear from him, after we were assured, on numerous occasions, that it's been approved. An awfully disappointing experienc...e, and would not dare recommend him for any banking whatsoever. After 7 appointments at his office, lost time, stress and anxiety, and having to listen to an abundance of sales talk, this was the worst most unprofessional service ever, and would never recommend him, nor the Delphi bank for any loan whatsoever. STAY AWAY !!!
Very, Very Poor Service!
Had the very unfortunate dealing with the relationship manager [Name Removed] from Delphi (Dandenong Branch) where I'm still waiting for a valuation to be done (since October 2017!) its now August 2019. 1.25 Million Dollars was about to be invested with Delphi Bank and did not get any feedback, follow-up phone calls or emails. After numerous times trying to meet with him (most were cancelled by him due to him being late, etc etc) I gave up! Honestly Delphi, you need to lift your game. I've since moved on and given NAB my business. If you do go to Delphi Dandenong, expect very little sympathy or service.
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