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Designer Blinds and Shutters

Designer Blinds and Shutters

3.8 from 46 reviews · View Statistics

Reviews

  • Product Quality
    3.5 (2)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (0) · No (1)
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Nick H.

Nick H.South East Queensland, QLD

Poor communication and delayed installation

published

Stressed that they would install on time and then arrived to install without all materials
Said they would return in 10 days and it was well over 2 weeks and that was after I called to enquire about delay.
Installer arrived on his own when it was a 2 person install. I had to assist.
No follow up by admin to see if I was happy.
No problem with product.
They could do much better

Product Quality
Incentivised ReviewNo
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Adam

AdamSydney, NSW

Good Product Extremely Poor Aftersales Service

published

Very disappointed with the aftersales service...Virtually impossible to get in contact with or avoid answering calls, emails etc...I had the issue of a few times the blinds would not unlock.. Apparently silicone spray can sort this and first push down from the left..If they clearly mentioned this from the beginning... it's a shame the rubber cannot entirely sit on the floor which will invite cockroaches etc in which was the whole idea of securing it from insects etc. You might still need some door draughts etc.. There is also a gap near where it locks.. Again mosquitos can quite easily come through..

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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
MelN

MelNSydney

  • 10 reviews
  • 15 likes

Great product, terrible communication

published
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