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Never had such experience!
I bought a Calvin Klein watch last December. It was for a gift and i found their price was very attractive, hence bought it from this website, I should have checked the reviews as I used to do. But I was in a mighty hurry and busy, so without thinking too much I bought it from this site. I got an email about the payment and immediately i made the payment, and got a confirmation email about the payment but not the watch. I tried calling them no of times, sent no of emails as well. But I have not received any reply. The phone no rang out. I have ...asked my bank to recover the money. They took the details and said it's a long process, I haven't got my money back as yet. I have bought watches from watchdepots.com couple of years ago. I did some research and I am pretty sure both are same company as the phone no is same. Watchdepots.com website does not work anymore and it gives 'Service Temporarily Unavailable' message. I did not have any issue with my previous watches. I guess when they started to get customer complain and all, started trading from desingerwatch web site. Anyway my only thought is, that i should get my hard earned money back, don't want to loose it this way.
Questions & Answers
I ordered a watch on 25 August, and paid extra for 3-5days delivery. I have been emailing Lorry, but have been told the watch is in Hong Kong got dispatch. I would expect to receive this by tomorrow at the latest, but still haven’t even received a tracking number. I’ve fully paid for this, and am concerned that I will never actually receive the watch. Please can someone assist me. Order number 100009759.
I've ordered 2 weeks ago and paid for 3-5 day delivery. Lorry said you've had to switch to Aus Post. This was a week ago. I have emailed Lorry and asked for a tracking number with Aus Post and an ETA, haven't heard anything back. Condition of my postage option was 'fully insured, web tracking with sms updates'. I've had to chase you up for any updates. This is beginning to look rather unprofessional and some of the reviews I've read are not helping...
I would appreciate an update on when i will receive my watch.
Shipment #100006475 for Order #100009704
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