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Device Deal

Device Deal

2.8 from 21 reviews · View Statistics

Reviews

2.3

3 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    2.3 (3)
  • Return Claim MadeYes (3) · No
  • Warranty Claim MadeYes (1) · No (1)
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Rob

RobGreater Melbourne (Outer), VIC

Good Service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Brian

Briancairns

  • 2 reviews
  • 1 like

Terrible experience

published

I ordered online an Arlo ultra 4 pack camera system plus some other bits for the system. $1521.70. on the 8/8/20. After some more information came to light on how poor Arlo camera system quality is i decided to cancel the purchase the very next day with a e-mail and a phone call. Device deal said no worries and they would refund my credit card. It is now the 31/082020 and still no refund. Several e-mails later i have had to dispute the purchase with my credit card company. Dan L blamed the bank, but the bank said if they had refunded as they said, it would never had appeared on my credit card statement. Don't buy from this company.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Dan D

Dan DBrisbane

  • 5 reviews
  • 1 like

Very disappointing service

published

Ordered ~$2000 security cameras. One of devices was faulty but they refused to take back until I’d wasted significant time with numerous overseas calls and emails to “help desk”. Confirmed faulty but refused to refund the $20 p&p I’m out of pocket returning the defective product they supplied me. The replacement product they sent was also faulty ! My advice would be to only buy from a reputable store so returns are hassle free and you won’t be out pocket $$

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedArlo ultra
1 comment
Device Deal
Dan L.Device Deal
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Questions & Answers

Bigred

Bigredasked

Is the Trend Micro (Au) a genuine Anti Virus from Trend Micro. You (Device Deal), say 3 items covered for 3 years for $40AUD.
Trend are $99.90 for one year and offer $199.90 for 2 years.
Too good to be true your price??? So probably isn't genuine Trend Micro - ?

1 answer
Device Deal
Dan L.Device Deal

It is genuine, AU version, product description is correct, you can check our Google reviews, quite a few of them are Kaspersky and Trend Micro customers regarding their license purchases.
Activation is through Trend Micro's website and is an online registration through your Trend Micro account so its not really possible for it not to be genuine.

Get an answer from our members and Device Deal representatives

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