Don't go there. They shouldn't be in business.
Purchased a commercial printer from Device Deals for our company.
Out of the box it arrived with a broken paper feeder. Device Deals were contacted on the day to arrange replacement. Rather than replace printer or provide any customer service they palmed me off the their online dispute form. A week later after multiple attempts to contact them via phone their next move was to send me to the manufacturer even though it is their responsibility to fix the problem or arrange a refund.
The manufacturer was surprised I had contacted them as it is us...
I ordered online an Arlo ultra 4 pack camera system plus some other bits for the system. $1521.70. on the 8/8/20. After some more information came to light on how poor Arlo camera system quality is i decided to cancel the purchase the very next day with a e-mail and a phone call. Device deal said no worries and they would refund my credit card. It is now the 31/082020 and still no refund. Several e-mails later i have had to dispute the purchase with my credit card company. Dan L blamed the bank, but the bank said if they had refunded as they said, it would never had appeared on my credit card statement. Don't buy from this company.
Very disappointing service
Ordered ~$2000 security cameras. One of devices was faulty but they refused to take back until I’d wasted significant time with numerous overseas calls and emails to “help desk”. Confirmed faulty but refused to refund the $20 p&p I’m out of pocket returning the defective product they supplied me. The replacement product they sent was also faulty ! My advice would be to only buy from a reputable store so returns are hassle free and you won’t be out pocket $$
Questions & Answers
Is the Trend Micro (Au) a genuine Anti Virus from Trend Micro. You (Device Deal), say 3 items covered for 3 years for $40AUD.
Trend are $99.90 for one year and offer $199.90 for 2 years.
Too good to be true your price??? So probably isn't genuine Trend Micro - ?
Dan L.Device Deal
It is genuine, AU version, product description is correct, you can check our Google reviews, quite a few of them are Kaspersky and Trend Micro customers regarding their license purchases.
Activation is through Trend Micro's website and is an online registration through your Trend Micro account so its not really possible for it not to be genuine.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.