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Device Deal

Device Deal

2.8 from 21 reviews · View Statistics

Reviews

2.8

21 reviews
  • Product Quality
    5.0 (7)
  • Return Claim MadeYes (1) · No (6)
  • Warranty Claim MadeYes (0) · No (6)
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Rob

RobGreater Melbourne (Outer), VIC

Good Service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Oryx A.

Oryx A.Greater Melbourne (Inner), VIC

  • 3 reviews
  • 7 likes
  • Verified customer

Very happy with the pre-sales customer service and the fast delivery

published

I found the NBN router model I was looking for only in devicedeal. Thanks also for getting the credit reward and for the sales team, they were very helpful. I purchased on Monday and was delivered on Wednesday.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedD-Link DSL-G225 Wireless N300 ADSL2+/VDSL2 Modem Router - NBN Ready
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Amit T.

Amit T.Sydney, NSW

Great Customer Service

published

Great customer service from Sep. Bought an Arlo Ultra security camera. Sep answered all of my questions fully and ensured my purchase was tracked and expedited. Great work, will certainly purchase from here again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Darren R.

Darren R.Perth, WA

Excellent customer service

published

Purchased an Arlo Ultra 4K UHD Wire-Free Security Camera System on sale and was given a store credit after the price dropped further. Top marks Sep for sorting things out.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Device Deal
Dan L.Device Deal

Thanks for the positive feedback Darren, very much appreciated, Sep has received a pat on the back (and your review shared around the office) in recognition of his great service.

Bought online and excellent service!

published

Purchased the ARLO Ultra 3 pack. Device deal had the best price and so ordered them online. I hadn't heard of them before but had good reviews. They have exceeded my expectations on Customer Contact and Service. I was worried about delivery times, they gave me the tracking number and helped me with all questions that I asked. Excellent Service!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Device Deal
Dan L.Device Deal

Thank you very much for the positive comments, we're happy to hear of your positive experience and hope to see you visiting again in the future.

Tony L.

Tony L.Sydney, NSW

  • Verified customer

Good Customer Service and Fast Shipping

published

I am always a bit worried when buying from a new online store but they were great and I am happy with my router. I'll recommend this shop to my friends

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedNetgear Orbi
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1 comment
Device Deal
Dan L.Device Deal
  • Verified customer

Long time satisfied customer

published

Long time satisfied customer here. They consistently deliver and when things go wrong their support is there to help. Devicedeal is one of the best sources of computer hardware for a good price online In Australia with good range is IT products

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Device Deal
Dan L.Device Deal

Hi Sara,
Thanks for taking the time to give us such a great review. We look forward to many more years of doing business together.
Regards,
DeviceDeal Sales Team

Torbvvv

TorbvvvBunbury

  • 2 reviews

Fast, easy, assuring

published

After my order of a graphics card for my new pc, I received an email the SAME day asking me if the address was right, showing they are on the money. They were having trouble with it and there was no easier way of dealing with it then going on the website and talking to a real person in the chat room! This problem was fixed before the end of the day and was shipped within a day or two. Great website, cheap deals.

Jon

JonPerth

  • 7 reviews
  • 4 likes
  • Verified customer

Good

published

Ordered a modem/router online. Price seemed too good to be true, so I thought I might run into problems with this business like other cheap online retailers.

I was wrong, delivery was fast with good accurate communication regarding its status. Would recommend.

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Questions & Answers

Bigred

Bigredasked

Is the Trend Micro (Au) a genuine Anti Virus from Trend Micro. You (Device Deal), say 3 items covered for 3 years for $40AUD.
Trend are $99.90 for one year and offer $199.90 for 2 years.
Too good to be true your price??? So probably isn't genuine Trend Micro - ?

1 answer
Device Deal
Dan L.Device Deal

It is genuine, AU version, product description is correct, you can check our Google reviews, quite a few of them are Kaspersky and Trend Micro customers regarding their license purchases.
Activation is through Trend Micro's website and is an online registration through your Trend Micro account so its not really possible for it not to be genuine.

Get an answer from our members and Device Deal representatives

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