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Device Deal
RobGreater Melbourne (Outer), VIC
Good Service
Thank you Device Deal. After purchasing a Netgear RAX40 router from them at the beginning of June, I had nothing but problems with it, I persevered with dealing with Netgears so called Experts to make it function as expected but to no avail. I contacted Device Deal and spoke to Mikhail in sales and explained my problem, he advised to send all information that I had to their warranty & returns department and they will contact me. I was contacted and the end result was they gladly swapped the dud router for an Asus router which although an older ...Read more
model than the Netgear, is quite easily out performing it's predecessor. My experience with Device Deal has been nothing but positive and wouldn't hesitate to recommend them to anyone. I definitely will be back at some point.Similar opinion? Write a review on ProductReview.com.au!
Oryx A.Greater Melbourne (Inner), VIC
- 3 reviews
- 7 likes
- Verified customer
Very happy with the pre-sales customer service and the fast delivery
I found the NBN router model I was looking for only in devicedeal. Thanks also for getting the credit reward and for the sales team, they were very helpful. I purchased on Monday and was delivered on Wednesday.
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Amit T.Sydney, NSW
Great Customer Service
Great customer service from Sep. Bought an Arlo Ultra security camera. Sep answered all of my questions fully and ensured my purchase was tracked and expedited. Great work, will certainly purchase from here again.
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Darren R.Perth, WA
Excellent customer service
Purchased an Arlo Ultra 4K UHD Wire-Free Security Camera System on sale and was given a store credit after the price dropped further. Top marks Sep for sorting things out.
1 comment
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Bought online and excellent service!
Purchased the ARLO Ultra 3 pack. Device deal had the best price and so ordered them online. I hadn't heard of them before but had good reviews. They have exceeded my expectations on Customer Contact and Service. I was worried about delivery times, they gave me the tracking number and helped me with all questions that I asked. Excellent Service!
1 comment
Dan L.Device Deal
Thank you very much for the positive comments, we're happy to hear of your positive experience and hope to see you visiting again in the future.
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Tony L.Sydney, NSW
- Verified customer
Good Customer Service and Fast Shipping
I am always a bit worried when buying from a new online store but they were great and I am happy with my router. I'll recommend this shop to my friends
1 comment
Dan L.Device Deal
Hi Tony,
Thanks for shopping with DeviceDeal and thank you as well for leaving a positive review, we look forward to helping you again in the future.... Read more
Regards, Device Deal Sales TeamSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Long time satisfied customer
Long time satisfied customer here. They consistently deliver and when things go wrong their support is there to help. Devicedeal is one of the best sources of computer hardware for a good price online In Australia with good range is IT products
1 comment
Dan L.Device Deal
Hi Sara,
Thanks for taking the time to give us such a great review. We look forward to many more years of doing business together.
Regards,
DeviceDeal Sales Team
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TorbvvvBunbury
- 2 reviews
Fast, easy, assuring
After my order of a graphics card for my new pc, I received an email the SAME day asking me if the address was right, showing they are on the money. They were having trouble with it and there was no easier way of dealing with it then going on the website and talking to a real person in the chat room! This problem was fixed before the end of the day and was shipped within a day or two. Great website, cheap deals.
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JonPerth
- 7 reviews
- 4 likes
- Verified customer
Good
Ordered a modem/router online. Price seemed too good to be true, so I thought I might run into problems with this business like other cheap online retailers.
I was wrong, delivery was fast with good accurate communication regarding its status. Would recommend.
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Questions & Answers
Bigredasked
Is the Trend Micro (Au) a genuine Anti Virus from Trend Micro. You (Device Deal), say 3 items covered for 3 years for $40AUD.
Trend are $99.90 for one year and offer $199.90 for 2 years.
Too good to be true your price??? So probably isn't genuine Trend Micro - ?
1 answer
Dan L.Device Deal
It is genuine, AU version, product description is correct, you can check our Google reviews, quite a few of them are Kaspersky and Trend Micro customers regarding their license purchases.
Activation is through Trend Micro's website and is an online registration through your Trend Micro account so its not really possible for it not to be genuine.
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Dan L.Device Deal
Thanks for the positive feedback Darren, very much appreciated, Sep has received a pat on the back (and your review shared around the office) in recognition of his great service.