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Diamond Energy

Diamond Energy (page 2 of 2)

3.9 from 94 reviews · View Statistics
See the Best Energy Providers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    1.7 (7)
  • Customer Service
    1.7 (9)
  • Rates and Fees
    1.8 (8)
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  • Verified

Diamond energy rip-offs

published

I have solar. Over two and a half years the feed-in rate has dropped from 22c/kWh to 8c/kWh and the daily supply charge has gone up from 50.219 cents a day to 131.44 cents a day, that is an increase of over 150%. Now you must produce more than 16 kWh daily just to cover diamond energy's supply charge. Previously 3 kWh would cover the daily supply charge. How can they justify this?

Mel
MelNambour

Terrible......would give a minus if I could!

published
Catherine M
Catherine Mstanmore
  • 5 reviews
  • 9 likes
  • Verified

Be aware or the disconnection and termination fees

published
jr
jr
  • 18 reviews
  • 20 likes

Hopeful at first now just don't want to deal with them

published
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Macnet1
Macnet1South East Queensland, QLD
  • 9 reviews
  • 18 likes

Not Happy Jan !

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jennywoo
jennywooGippsland, VIC
  • 21 reviews
  • 14 likes

Great company to deal with

published

When I had solar panels installed september 2012. I switched to Diamond Energy because they offered a better deal than Energy Australia. If I need to talk to them they answer the phone quickly and are very friendly & helpful.
This company is a dream to deal with after having major account problems with Energy Australia. I highly recommend Diamond Energy.
easy to contact, friendly staff
took a while to get my pensioner concession applied to my account

plantonerdo
plantonerdomelbourne

Best energy company I have found

published

After having solar panels installed I started checking out solar and green energy deals. We were with AGL who were rubbish - very expensive and almost comically disinterested in connecting us to the grid so we could recieve the feed-in tariff. The guys who installed the solar system had recommended Diamond Energy who I had never heard of. I think they must be a very small company because they actually answer the phone directly instead of pushing buttons 1 and 2 and being passed from here to the Phillipines (like AGL). Anyhow we have just recieved our first bill in 3 months - $45!. We were rapt.
Small friendly company. Solar speciallists. They seem to be on your side instead of trying to bleed you dry.

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