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Diamond Energy

Diamond Energy

3.9 from 95 reviews · View Statistics
See the Best Energy Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    4.0 (1)
  • Customer Service
    1.0 (1)
  • Rates and Fees
    3.0 (1)
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Indiana B.
Indiana B.Sydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Fees quite high and unreliable customer service

published
Transparency
4/5
Customer Service
1/5
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kwv42
kwv42QLD, 4216
  • 23 reviews
  • 22 likes

Diamond energy, no energy to fix issues

published
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  • Verified

Not a happy customer

published

There is no point calling their customer service as they don't seem to do anything. Requested to change over to them asap to get the most out of my new solar panels with extra cost involved. Complete mess up, finally connected after 3 months. I feel that I have been very clear with what I wanted. But they have no provide me with what I am expecting.

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Not their problem.

published

Company failed to call and let me know my power had failed to shut off. Then received a 200 dollar bill 3 months later after bein told my account was closed. I was required to pay plus extra disconnection fees. No courtesy or accountability. Would not recommend.

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Catherine M
Catherine Mstanmore
  • 5 reviews
  • 9 likes
  • Verified

Be aware or the disconnection and termination fees

published
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jr
jr
  • 19 reviews
  • 18 likes

Hopeful at first now just don't want to deal with them

published
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Questions & Answers

emily s.
emily s.asked

Should I only go with Diamond Energy if I have solar panels? I am moving out and will be renting so we won't have solar, will it still be a reasonable price?

1 answer
trumpetgirl
trumpetgirl

I think they do a bill compare if you ask them. They did it for us. They're good even with no solar.

Rochie
Rochieasked

I'm looking at Diamond Energy, I'm in an apartment so trying to work out whether I need solar panels or not?

1 answer
trumpetgirl
trumpetgirl

It would be tricky to get solar panels in an apartment but Diamond energy is sourced from renewables, so at least you know you're helping the planet!

molly pet 4
molly pet 4asked

Is it more expensive to have solar on private rentals than owning you own home?

3 answers
Vigilant
Vigilant
funguy
funguy
Sean Watt
Sean Watt

If your bill is 800 plus you may benefit. Personally I would go halves with the owner and only if your bill is really high

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Details

CategoryEnergy Providers
Services ProvidedElectricity and Solar Feed-In Tariffs
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