Digital Surge

Digital Surge

 Verifieddigitalsurge.com.au
Digital Surge
4.1

70 reviews

PositivevsNegative
79% · 5515 · 21%

Reviews

70 reviews
Linda F
Linda FMid North Coast, NSW
  Fair Incentive

Customer service and security is brilliant

I continue to be impressed by Digital Surge’s customer care. I’ve been a customer for a number of years, and it’s been a great journey. Their live chat is A1 for quality advice and help. They have highly qualified people ensuring security and safety- which is something super important these days.
They provide heaps of terrific educational articles, and have started doing weekly YouTube videos, and it is obvious that their only objective is to have satisfied customers. How many people could you say that about in regards to crypto investing?
I bought a couple of Bitcoins from their shop, - it’s a bit of fun to show people ‘my Bitcoins’.
David Bannister
David BannisterHobart, TAS2 posts
 

100% Perfection

I've been using Digital Surge for over a year and can I have not had any bad experiences. The team are Australian and very supportive. The staking options are screened along with any new coins offered. All crypto assets are secured off-line. Show details
barnett
barnett2 posts
 

Best crypto exchange in australia

Cheapest commissions, lowest spread, great customer service. If you want to pay the lowest fees possible in trading crypto use digital surgr Show details
Harrison J
Harrison JSydney, NSW
 

The only reliable exchange

Simple Best exhange and fast transaction and great customer service
Paul
PaulNorthern Region, NSW4 posts
 

Bureaucratic and Operationally Burdensome

These guys run a platform only fit for buying and holding crypto. On that front they are adequate, but beyond that limited role, this service is bureaucratic, burdensome and restrictive. So if you want to use your crypto commercially ( send and receive ) use another wallet provider or acquire your own proprietary wallet.
I purchased BTC on D.S. to use in transactions, and I was prevented from sending it by D.S.
So, if you want commercial access to your crypto, look elsewhere as these dudes are hopeless. Their notion of "risk" and "protection" of the client are Dickensian, and it is that, that makes this platform not fit for commercial purpose. Show details
Transparency
Ease of Application
Rates and Fees
App
Peter
Peter2 posts
 
App
Larry
LarrySouth Australia2 posts
  Fair Incentive
Transparency
Ease of Application
Rates and Fees
App
Svaba
SvabaSouth East Queensland, QLD6 posts
 

No disclaimer

If your doing micro multiple cyrpto tradings of $10 per stock and the stock drops below $9.50 forget about trying to sell and get another stock. All you can do is sit their and watch your money disappear until the market turns around and goes above $10 per stock again.
Transparency
Ease of Application
Rates and Fees
App
Cryptoheman
CryptohemanPerth, WA
  Fair Incentive

Best platform for beginners

It's so easy to understand and to use DS as a beginner. The processing are fast and the live help support are the best. Thanks DS make our crypto life much easier. Show details
Julia G.
Julia G.
 

easy to use

Easy to navigate. It has all the key features - instant buy/sell and trigger order for stop loss and profit taking. Chart is good too. Highly recommended to beginners. Love it.
Danny B
Danny B
 

Excellent introduction to crypto investment

As a beginner with little investment savy, I have found the staff and online support team from Digital Surge to be brilliant. I found the low fees a great selling point and have been passing on my DS experience to all my colleagues and family.
chris l.
chris l.Victoria2 posts
  Fair Incentive

Simply wonderful

“There’s no dumb questions” Digital surge make crypto simple. They have helped me incorporate it into my everyday life changing it for the better.. I can’t thank them enough or rate them any higher I went from fearful reservations about getting into crypto to a confident trader, their customer service is leagues above anything I’ve ever experienced you’d be foolish to go anywhere else I feel tremendous gratitude towards this young Australian company Thank you guys Show details
Kal
Kal3 posts
  Fair Incentive

First Australian exchange I have used and the one I'm sticking with

Digital Surge was recommended at the beginning by my sibling. I started using it without giving it much thought as that was my first entry into the crypto world. I never had issuea using this exchange as the UI is so simple to use for new users. The devs are very active and responsive and Constantly hearing customer feedbacks to make the necessary improvements. Keep up the great work team!! Show details
Transparency
Ease of Application
Rates and Fees
App
Voodoo Vinyl
Voodoo Vinyl
  Fair Incentive Verified

So easy and low fees!

Super easy to get started.
Everything set out to make it easy for a crypto beginner and super low fees, so you can make trades and not loose gains in fees!
Wizard
WizardCairns4 posts
 

Digital Surge was recommended tome

My son recommended Digital Surge to me earlier this year, I can see why, it's easy to set up, follow, buy and sell, for this reason and the experience I've had it gets a big thumbs up from me. Show details
Peter
PeterSydney, NSW
  Fair Incentive

Next level crypto platform. AAA+++

Hey listen y'all, Trading crypto on Digital Surge is a piece of cake. They got top notch customer support and interaction on social media. The DS community are cool beans. Do I highly recommend Digital Surge? Aight! hands down the best crypto experience I've had.
Cryptocurrency Exchanges

Find out how Digital Surge compares to other Cryptocurrency Exchanges

Know better, choose better.

Compare all
Aaron Hartwig
Aaron Hartwig2 posts
  Fair Incentive

Clean and fast trading and cheap fees

Clean, fast and understandable interface, both Web based and Android based.
Transactions are instant and the spread price for buy/sell is very good.
The trading fee is extremely good allowing to make trades more often without taking too much financial hit.
There are plenty of coins/tokens listed for trading too.
Only thing I'd really like to see them implement is token rewards for holding NEO (GAS rewards) and VET (VTHO reward). Another nice feature would be allow for staking. These are the only two things keeping me from entirely moving my portfolio to them.
In all, an excellent trading platform. Show details
Goran S.
Goran S.South East Queensland, QLD
 

Trading made simple

It is an easy to use web and lightweight app, with a lot of functionalities to operate your crypto currencies.

* Has a good list of them and regularly they add more.
* It has the lowest fees in the market as compared to others.
* Secure 2-way authentication using google-authenticator.
* Great customer service team
I have increased my earnings since moving to DS earlier this year Show details

Melvin K
Melvin K3 posts
 

Withdrawals Suspended

Avoid using Digital Surge. Withdrawals have been suspended due to exposure to FTX. Show details
Craig B
Craig BPerth, WA6 posts
  Fair Incentive

Excellence all round

I wish I’d learnt about DS when first introduced to crypto 18months ago Low fees, low spread, very ‘intuitive’ site, clear and uncluttered. Very responsive to queries and dumb questions!
Suraj M.
Suraj M.Sydney, NSW14 posts
 

Great starter crypto app

This was my starter app for my crypto journey. Low fee instant deposit / withdrawal makes great addition. But still lacks many popular coins and sometime needs to transfer to different wallet if you plan on holding long term. Show details
Transparency
Ease of Application
Rates and Fees
App
Richie N.
Richie N.
 

Australian, trustworthy, and great customer service

I can only see this exchange grow. They communicate frequently with their users and are always building to improve user experience, provide competitive rates, and offer a wide range of coins to trade.
Their phone app is clean and has everything you need. It has customer support and the reply time is extremely fast.
2FA google authenticator, and their staff details are easy to find which makes me feel assured with their security. Show details
Rates and Fees
Hardy
HardySouth East Queensland, QLD
  Fair Incentive

Building a Crypto Community

It’s a good place for a novice to begin their crypto journey. The platform is very well designed and easy to use and navigate but still has plenty of features, with new features being introduced all the time. Buying and selling is fast and effective with very low transaction fees. The customer support is exceptional and they also welcome feedback and suggestions. The social media pages are full of helpful and informative comments with a sense of comradery. Show details
Transparency
Ease of Application
Rates and Fees
JayS
JayS
 

Great platform!

Really simple and easy to use. I like that it is an Australian platform too. New features and coins added regularly. Their communication is really prompt and helpful when needed.
Rmileraz86
Rmileraz86Metropolitan Adelaide, SA
 

BEST APP I'VE USED

This app is awesome, easy to use, instant withdrawals and deposits, see profit and loss at a glance, sms alerts and eay to set up triggers. I have tried a few apps but Digital Surge is by far the best. Everyone from beginners to advanced crypto traders should look no further than digital surge. Show details
Rates and Fees
David B.
David B.Hobart, TAS
 

Excellent Australian Exchange

Lowest fees.
All Australian Crypto Exchange.
Excellent local support.
Excellent security protocols.
Excellent range Crypto coins.
All listed Crypto coins go through a rigorous selection process before being listed.
Very knowledgeable team.
Digital Surge is my main Crypto holding exchange. Show details
Cryptocurrency Exchanges

Find out how Digital Surge compares to other Cryptocurrency Exchanges

Know better, choose better.

Compare all
Cu2
Cu2Southwest, VIC52 posts
 
Transparency
Ease of Application
Rates and Fees
App
Callum
CallumPerth, WA6 posts
 

Great company!

Great company and the fact they offer deposit and withdrawal via payid is the best feature. Instant withdrawal and deposits! Awesome site and highly recommend. They also have a referral program that gives you some bonuses! Show details
Zane
Zane4 posts
 

Nothing unique about this platform

The platform is pretty average with spreads and fees. Definitely a lot of better exchanges out there with a wider range of coins. I’ve been seeing people spam this exchange everywhere on social media saying it’s the best exchange but my experience says otherwise. Not a fan of their app either Very slow and buggy Show details
Transparency
Ease of Application
Rates and Fees
App
Tyson
Tyson Far North Queensland, QLD
 

Very average for what they market

Would not recommend digital surge to anyone unfortunately, there are too many large exchanges that do what they do 10x better.
Trialed this as they market low fees and a good product and have only had complications with long timeframes for deposits, failed buy and sell orders and no support whatsoever… Show details
Transparency
Ease of Application
Rates and Fees
App
Page 2 of 2

Extra Information

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.