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Direct Couriers
- 2 reviews
Do not trust this courier company
Several issues with the delivery of my Emma mattress. 1. Delivered to wrong address.
2. Despite requiring a signature in order to leave the package, no signature was obtained as I was not home and nor was the person to whom the mattress was delivered. The driver left the package at the door of the incorrect address, yet I received a confirmation email that the package had been safely delivered and signed for by me. Impossible considering I was not home and the mattress was not even delivered to my address! The person living at the address to wh...
Will never use them again!!!
I send a shipment to my customer once a month with Direct Couriers. Booked this shipment online with their site and on the Friday (day of collection) was called by the team to say they were extremely busy and couldn't get a driver. While my customer was not happy this was agreed to be collected on the following Wednesday.
Brett from the Brisbane office called me on the Wednesday morning saying there was zero chance of getting my collection picked up. When I flagged that my items were actually waiting since Friday and asked where my collectio...
Read moren was in the priority it said that he had bigger and more regular customers that pay more that had placed orders today that take priority over mine. Long story short, money talks with Direct Couriers so if you are spending up big with them then don't waste your time.
Missing parcel. Direct Couriers.
Delivery went missing on 9 Dec from Direct Couriers between them picking it up from clearing house and delivering to Fastway. Woman I spoke to at DC told me I had the wrong courier company and try elsewhere. She couldn’t have cared less. Said she didn’t know what I was talking about and tried to baffle me with nonsense. I then confirmed with original sender that it was Direct Couriers who picked up my item then made it disappear. Atrocious, dishonest, rude. I’d give them minus five if there was an option.
- 4 reviews
- 5 likes
parcel
parcel was thrown over my front fence today by the Mega courier driver and left in the rain , because the driver was to lazy to come to my front door , when I was home all bloody day , that just shows just how bloody lazy these courier drivers are, the driver was from megasaver delivery service
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Questions & Answers
Hello
If you help me to get a new van through Direct Couriers, am I responsible for the running costs? (petrol,registration,insurances etc). Also, is the van eventually mine?
Thanks
2nd time I have used direct couriers; as a recipient very happy with the service in terms of updates and final delivery
Is it standard practice to make no attempt to deliver packages and leave these on the conceirge desk (without any attempt to even call the conceirge or check the building directory board). What if this package was alcohol sent from a client?
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Extra Information
Awesome service
Better than Australia Post, in most cases.
Elated
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