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Direct Couriers

Direct Couriers

3.8 from 53 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

1.6
7 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(6)
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Jane T.
Jane T.Perth, WA
  • 2 reviews

Another unhappy Emma Delivery

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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AJM
AJMSydney, NSW
  • 2 reviews

Do not trust this courier company

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Karen W.
Karen W.South East Queensland, QLD

Terrible Service

published

Told product was delivered. No it wasn't. It was sent back to depot.
Called them 4 times on 4 different days and told the same story. It will be delivered today, tomorrow or will 'attempt' to deliver. It never came. Ended up going to depot and collecting myself. Poor poor service. No apology. No explanation. Rude telephone service.

Incentivised Review No
Sender or ReceiverReceiver
Shipping TypeDomestic
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Sandy
SandyPerth, WA

Terrible Service

published

Customer service in the past 6 months has really declined. After receiving damaged goods, there was no apology or remedy. This is now the second damaged delivery I have received from them. Very disappointed.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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LAB
LABSydney Surrounds, NSW

Missing parcel. Direct Couriers.

published

Delivery went missing on 9 Dec from Direct Couriers between them picking it up from clearing house and delivering to Fastway. Woman I spoke to at DC told me I had the wrong courier company and try elsewhere. She couldn’t have cared less. Said she didn’t know what I was talking about and tried to baffle me with nonsense. I then confirmed with original sender that it was Direct Couriers who picked up my item then made it disappear. Atrocious, dishonest, rude. I’d give them minus five if there was an option.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
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Mick-mp P
Mick-mp PMetropolitan Adelaide, SA
  • 4 reviews
  • 5 likes

parcel

published

parcel was thrown over my front fence today by the Mega courier driver and left in the rain , because the driver was to lazy to come to my front door , when I was home all bloody day , that just shows just how bloody lazy these courier drivers are, the driver was from megasaver delivery service

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Questions & Answers

alexm R.
alexm R.asked

Hello
If you help me to get a new van through Direct Couriers, am I responsible for the running costs? (petrol,registration,insurances etc). Also, is the van eventually mine?
Thanks

1 answer
Bob M
Bob M

2nd time I have used direct couriers; as a recipient very happy with the service in terms of updates and final delivery

Ashley Tanna
Ashley Tannaasked

Is it standard practice to make no attempt to deliver packages and leave these on the conceirge desk (without any attempt to even call the conceirge or check the building directory board). What if this package was alcohol sent from a client?

1 answer
LAB
LAB

Our parcel didn’t turn up at all!

Get an answer from our members and Direct Couriers representatives

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