1 photo
Discover365

Discover365

2.9 from 38 reviews · View Statistics
See the Best Booking Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Discover365

Reviews

  • Transparency
    2.8 (26)
  • Customer Service
    3.0 (26)
  • Trip Completed Yes · No (32)
  • Ease of Booking
    3.6 (26)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
Michelle T.
Michelle T.South-Eastern Region, NSW

This is a scam! Buy $1500 (supposedly worth $1700 in travel credits)and only allowed to use 11 travel points

published

Lots of additional fees in order to not lose what you have spent already! Threats of losing what you have spent unless you pay further fees. Promises that they will match any other deal. Exhausting process and appalling response. Fair trading will sort this out if we don’t get a refund

Transparency
1/5
Customer Service
1/5
Ease of Booking
1/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
Discover365
Customer ServiceDiscover365Send a private message

We are sorry to hear that your expectations have not been met and we would like to learn more about your experience. Can you please reach out to us on enquiries@discover365.com.au so that we can look into this further for you.

Similar opinion? Write a review on ProductReview.com.au!
Kerry
Kerry Greater Melbourne (Metropolitan), VIC
  • 2 reviews

This is so not worth it do not join under any circumstances

published

I joined this before Covid and paid over 1000 do not pay for so called dollars it’s a joke.
It has turned into a nightmare we would never recommend to anyone DO NOT JOIN

Transparency
1/5
Customer Service
1/5
Ease of Booking
1/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Discover365
Customer ServiceDiscover365Send a private message

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

Kerry
Kerry

Thank you

Kerry
Kerry
Similar opinion? Write a review on ProductReview.com.au!

Pushing for a sale on a client with a disability!

published

Very disappointed with a phone call that was made to my client. Lady over the phone pressuring for a sale despite being told several times not the right time, not financially viable and made clear he was on a disability pension.
He said to a different lady previously he needs time to think (this lady was good) which this new lady did not respect at all and was pressuring him to spend $1000 over the phone without having that time to think.
This makes the company very scammy and that they prey on people who are vulnerable.

Transparency
1/5
Customer Service
1/5
Ease of Booking
1/5
Incentivised Review No
Trip Completed No
Discover365
Customer ServiceDiscover365Send a private message

Hi Kim, we are so sorry to learn this and would like to look into your concerns further. Can you please send us an email on enquiries@discover365.com.au with the membership ID so that we can locate this account. Thank you.

Similar opinion? Write a review on ProductReview.com.au!
Teresa
Teresa
  • 2 reviews

Happy to take my money, but when COVID hit, not happy to refund anything at all - bad news!

published
Transparency
1/5
Customer Service
1/5
Ease of Booking
3/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
Discover365
Customer ServiceDiscover365Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Booking Services

Find out how Discover365 compares to other Booking Services

Know better, choose better.

Compare all
BethA
BethAGreater Melbourne (Outer), VIC
  • 3 reviews
  • 4 likes
  • Verified

Deceptive sales tactics

published
Transparency
1/5
Customer Service
1/5
Ease of Booking
1/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation
Discover365
Customer ServiceDiscover365Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Margie
MargieSydney Surrounds, NSW
  • 3 reviews

Cruise Booking

published

Kimberley has been responsive and helpful in booking our cruise. She was friendly and helpful and happy to answer any questions. Hopefully this experience will continue through to the actual cruise.

Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeCruise
Discover365
Customer ServiceDiscover365Send a private message

We are pleased to hear that you are happy with your experience! Kimberley will be happy to hear of your positive feedback as well. Thank you.

Similar opinion? Write a review on ProductReview.com.au!
James
JamesNew South Wales
  • 2 reviews
  • Verified

They will happily take your money - but you should have shopped elsewhere...

published
Transparency
1/5
Customer Service
2/5
Ease of Booking
3/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation, Cruise, Flights and Tour
Discover365
Customer ServiceDiscover365Send a private message
James
James

I've already tried that. Your representative did a very bad job at resolving my issues. That's why I went above and beyond to submit a complaint and raise a review.

Discover365
Customer ServiceDiscover365Send a private message

We understand that you may be feeling frustrated but we would like the opportunity to rectify this where we can. Please be assured, we will get the right consultant to discuss this further and they will be in touch with you, Monday.

Similar opinion? Write a review on ProductReview.com.au!
Sarah
Sarah
  • 2 reviews
  • 2 likes

This is a scam

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No
Trip Completed No
Discover365
Customer ServiceDiscover365Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Narelle
NarelleMid North Coast, NSW
  • 2 reviews
  • 2 likes
  • Verified

Feeling totally ripped off

published
Transparency
1/5
Customer Service
3/5
Incentivised Review No
Trip Completed No
Discover365
Customer ServiceDiscover365Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Booking Services

Find out how Discover365 compares to other Booking Services

Know better, choose better.

Compare all
Ruth Davis
Ruth DavisWheatbelt, WA
  • 2 reviews
  • 3 likes

Very friendly and qick response to my questions

published

No i did not experience any hidden charges or fees .my booking met m expectations and Cynthia was a very helpfull pleasent lady to deal with my sister also booked through her

Incentivised Review No
Trip Completed No
Booking TypeAccommodation
Discover365
Customer ServiceDiscover365Send a private message

Hi Ruth, thank you so much for taking the time to provide this feedback and we are so pleased to hear you are happy with your experience. We will certainly pass this onto Cynthia and if you need any further assistance, please let us know.

Similar opinion? Write a review on ProductReview.com.au!

Excellent service

published

Thanks Francis for having the patience to sort out our holiday and answering all the relevant questions we had. We would recommend his services and will be booking more holidays in the future.

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Booking TypeTour
Discover365
Customer ServiceDiscover365Send a private message

Thank you so much for taking the time to provide this feedback. We will be sure to pass this on to Francis and the team.

Similar opinion? Write a review on ProductReview.com.au!
Alan
AlanCentral Queensland, QLD

Great service

published

Francis Paule was an excellent cruise consultant adjusting our original cruise booking and applying our credits that we were promised. He met our expectations and the readjustment was very pleasing

Transparency
4/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed No
Discover365
Customer ServiceDiscover365Send a private message

Hi Alan, we are so pleased to hear your experience with Francis was so positive. We hope you are looking forward to your holiday! Thank you.

Similar opinion? Write a review on ProductReview.com.au!
Booking Services

Find out how Discover365 compares to other Booking Services

Know better, choose better.

Compare all
Vicki F
Vicki FCanberra 2600, ACT
  • 2 reviews
  • 1 like

Scam - Do not get involved with this company

published

Transferred my membership from 241 Rewards at additional cost of $699 and changed our minds within the grace period. I have sent emails and left phone messages and no one will reply. and now it looks like the phones are not connected. Friends recommended 241 and we should not have transferred the membership. This is a scam.

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Trip Completed No
Discover365
Customer ServiceDiscover365Send a private message
Similar opinion? Write a review on ProductReview.com.au!

I'm confused on how this company figured out my birthday(claiming to gift me $365 birthday gift)

published

I don't understand how this can be possible since I have not associated with this company what so everand How did you get my PHONE NUMBER, (I'm not proceeding any further until I can find proof this is legit)

  • Thumbnail
Incentivised Review No
Trip Completed No
Discover365
Customer ServiceDiscover365Send a private message

Good morning Heath! Thanks for contacting us. To allow us to provide more information & to assist you in using your Discover 365 benefits please give us a call on 1300023376, we would be happy to help.
The Discover 365 Team

Similar opinion? Write a review on ProductReview.com.au!
Lee
LeeSydney, NSW
  • 2 reviews
  • 3 likes

Advertising Deception

published
Transparency
1/5
Customer Service
2/5
Ease of Booking
2/5
Incentivised Review No
Trip Completed No
Booking TypeAccommodation and Cruise
Discover365
Customer ServiceDiscover365Send a private message

Thank you for your comments; we would like the opportunity to rectify this. Can you please email your contact details to info@discover365.com.au so we can contact you to rectify this.

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 2

Questions & Answers

Rebecca w.
Rebecca w.asked

I want my money back. It's been 2 years and you have $5450 that can't use.
I want my membership cancelled and money refunded.

3 answers
Discover365
Customer ServiceDiscover365Send a private message

We appreciate the time you’ve taken to leave your review and would like the opportunity to look into this further for you. Can you please reach out to us at enquiries@discover365.com.au. Thank you.

Kerry
Kerry

Ye I want my money back too hope it works for you they are definitely a scam

Discover365
Customer ServiceDiscover365Send a private message

We are sorry that your experience didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. Kerry, could you also please reach out to us at enquiries@discover365.com.au?

Judy M.
Judy M.asked

I joined your group, about mid 2020, was told I would get emailed information, but as to yet nothing, is this fake. I only took out the cheap package, would like some information sent to me. Mrs Judith McLean

No answers

Get an answer from our members and Discover365 representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.