Unsafe dodgy brothers - Worst customer service encountered in tool supply area
I was interested in purchasing a paint pressure pot from DIY Tools - a pressure vessel that if not used correctly can explode and hurt and/or kill people. So I asked for the specs - to which there was no reply. After chasing them up again (using admin@...) for the specs for the supposedly AS4343 compliant pressure pot, I received a terse blunt email reply from [name removed] that they don't have any specs. (But they advertise the pot using AS compliance!!!)
The fact that the supplier does not have the specs for a pressure vessel makes their pro...
Extremely poor customer service
Purchased a Torin "Big Red Jack" which was clearly pictured on their website. I receive a generic non -branded unit. This is where the fun started. They have a telephone number listed, but this does not get answered, not even message bank. Tried calling on numerous occasion over a couple of days, no answer.
This from a supposedly group of companies. My email was answered by a guy called Michael, he told me he has a receipt to prove it was purchased from the same factory!!! So what, many factories manufacture the same item in the same factory b...
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