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Dodo ADSL

Dodo ADSL

1.6 from 1,732 reviews · View Statistics
Listing monitored by Dodo

Reviews

  • Value for Money
    2.3 (129)
  • Transparency
    2.3 (106)
  • Customer Service
    2.2 (134)
  • Adequate Speeds Yes (38) · No (78)
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Elham Zaki
Elham ZakiDarling Downs, QLD

Happy with Dodo services

published

How reliable is your connection? Have you experienced dropouts? phone
Have you had any issues with this service? If so, how well were they dealt with by the company? no
Evidence helps! Try testing your speeds at speedtest.net or Fast.com and post a link or screenshot of your results. fast and good

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The reviewer stated that an incentive was offered for this review

George King
George KingPerth, WA
  • 5 reviews
  • 1 like

Just perfect and great customer services

published

I am with Dodo since 2017, recently my internet dropped several times, when contacted them, they try to help with resetting the modicum, but not work, they replaced my old modicum with new one, during that time they provided temporary access to internet till I get my new one, that was Great experience and I am happy, I recombined Dodo very strongly, Thank you

Value for Money
Transparency
Lucky
LuckyHobart, TAS

Nastiest customer service and connection support you ever seen...

published

Nastiest customer service you ever seen... After staying online for 45 months for 4 times, they just hung up on me all four times.. ADSL internet connection also very poor after paying for the best package they offer. Never recommend anyone and will never subscribe with them...

Value for Money
Transparency
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Oopsie
OopsieSydney, NSW
  • 2 reviews

The worst internet provider my family and I have been with.

published

For the past 6-7 years we have been with dodo we have constantly experienced internet outages, recently it’s gotten worse. The internet drops out at least once or twice a day and when it does work the internet speed is slow. I often find myself hot spotting my phones internet on to whatever device was connected to my home wifi as it’s usually faster and doesn’t drop out ( my phones provider is dodo ). In the past I have tried contacting dodo support and the only solutions they offered was that we replace the modem from dodo with a new modem, which didn’t work. Even now I am writing this review using my phone data since my wifi(dodo) is cutting out.

Value for Money
Transparency
NikkiLee
NikkiLeeGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Best communication & customer service by far

published

I came from belong after being messed around for weeks just simply trying to pay my account which they couldn’t figure out how to update my card details & also wouldn’t take the payment over the phone. Not to mention can never simply call them.
Dodo has been such an amazing change. Customer service is wonderful & when connecting my modem, something I expected to take days (because of my past experiences with belong) only took minutes & I was helped over the phone (which you can’t do with belong). Being able to call is really helpful to many people & always speaking with lovely people is great . 100% recommend Dodo

Value for Money
Transparency

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Steven Babic
Steven BabicSouth-Eastern Region, NSW
  • 3 reviews
  • Verified

Dodo was helpful but we have land line issues with our phone line due to previous lightening strike

published

Connection is slow and drops out a lot Dodo was helpful with set up and connection and corresponding with myself and 3rd party’s I believe our issues maybe to do with Telstra and a poor phone line.

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Value for Money
Transparency
judithbarlow250
judithbarlow250Greater Melbourne (Inner), VIC
  • Verified

excellent service

published

excellent service no drop out so far, if i do ever have drop outs i know when i contact dodo service they will try to do the best they can to fix it, i also have electricity and gas and moble phone with them never had any problems great service the best and cheapest sevice ive ever had thankyou dodo

Value for Money
Transparency
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Review collected in partnership with Dodo

Bryn
Bryn
  • 2 reviews

The worst internet provider ever - stay away

published

So, I live in an NBN area, but for long reasons it’s not available in my apartment. Only provider who could do ADSL2+ was Dodo. 4 weeks pass, 10+ hrs on the phone. The day before they are going to connect - oh actually the service isn’t available. This takes them 4 weeks to work out after so many calls. The level of incompetence within this company is staggering. Avoid them at your peril.

Value for Money
Transparency
Catherine N.
Catherine N.Churchill
  • 4 reviews
  • 5 likes

Dodo customer service is wonderful.

published
Value for Money
Transparency
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SullyL
SullyL
  • 5 reviews
  • 7 likes

I have never had a prob in 4 years, I have been a satisfied customer. VERY reliable.

published

When other major servers have crashed Dodo is still running. no server crashes from Dodo.
I do not get shoved from one department to another one phone number and never had a cut off.

Value for Money
Transparency
Helmut
HelmutPerth, WA

Dodo services

published

I have been with Dodo for many many years now, all is well priced.
I have had Broadband connected for about a year , the system works perfectly .
I have other services as well with Dodo . Everything works well.

Incentivised Review No
Percy W.
Percy W.Greater Melbourne (Outer), VIC
  • Verified

Have no problem with my plan.

published

Everything is working very well and the only time we have a problem it seems to be when there is a fault in the electricity connection. I am happy with Dodo and its products.

Value for Money
Transparency
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Carolyn
CarolynSydney, NSW
  • 2 reviews
  • Verified

Very happy with service

published

Dealt with a few dropouts since initial start but on the whole ,happy with product...company very helpful...fast to reply with contact and solution.Agent vey through and helpful...glad I am with Dodo...have been for a few years now..

Value for Money
Transparency
Roach
RoachScottsdale
  • 2 reviews

perfect for my needs.

published

I live in a rural setting, and occasionally have problems with my internet and landline dropping out.
Dodo have always responded immediately to my needs. Very satisfied customer. Would recommend highly.

Value for Money
Transparency
Biplab
BiplabSydney, NSW
  • Verified

Very good

published

The connection is reliable. There are dropouts in between, but far better than my previous ADSL connection.

Some issues with connections around 4 pm on some afternoons.

Good to be with Dodo.

Value for Money
Transparency
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Review collected in partnership with Dodo

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Details

CategoryInternet Service Providers
Service TypeADSL
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