Best hair extensions ever!
I'm not usually one to write reviews but I'm so blown away by these extensions! I purchased these in the 20'' Deluxe clip in set - they are super thick, shiny and have barely any shedding unlike other brands I've tried in the past. I love that the pieces are triple wefted as it gives full volume immediately. I've had these for about 6 months now and they are still in excellent condition after regular use. Would highly recommend!
Worst customer service ever!
They don't even deserve a 1 star rating! The extensions I ordered were 'in stock' according to their website. I waited two weeks before contacting via email, nothing. Then tried contacting via Facebook TWICE. Nothing again! We are now at 4 weeks and no hair extensions and no word from customer service. I contacted them once more with an aggressive email and finally 3 days later I got an unapologetic response saying I would receive them in the mail in 2 days.. I received no hair extensions until a week after that email.
I seriously wonder if I...
Not 100% real hair
I have purchased from Dollie 4 times previously spending close to $300 per purchase. Each time I was very happy. The last set I received were not real. The hair was different. It felt and looked fake. I emailed through and was told that because I had tried them on they would not refund me. They said they would give me 10% off my next purchase. Absolutely disappointed and will never use again. Customer loyalty is not valued.
Order your hair 2 months in advance !!!
After ordering my first set of hair 2 weeks before a day I needed them SEEING as the delivery estimate was 5-10 working days. My set did not come until 4 weeks after ordering them was so dissapointed I couldn't wear them for my event.
Then I orderd another set a month later after changing my hair color, the EXSACT same thing happend I orderd them a month in advance I even wrote a email stating I needed them on a particular date and still they did not arrive until a week after my event was over.. Had been sent emails asking how my hair was and ...
poor communicatuon, and out of stock
I order the deluxe set, in plenty of time for my daughter's ball, only to have to follow up on the order and then be told they sent me an email, which I never received.. apparently it's was out of stock which when I placed the order it wasn't. I have now sent three emails and receivedo me reply which solved NOTHING. I have now sent another email to ask for a contact number. I'll be extremely P@##%d off off they never arrive as I've payed over $200......
Have not replied to any of my attempts to contact them.
I purchased the dark blonde extensions on the 28/11/15. On week later I still hadn't received my extensions so I sent them an email to get in contact the morning of the 8/12/2015 I got a reply from them at 5pm saying that they sent me an email (which they didn't) stating that the colour I had picked was out of stock and they wouldn't get it in until the following week. I then replied asking if I would recieve it by the 19/12/15 because it was my 21st birthday party and that was the whole reason I bought it for. I still have not received a repl...y and it's the 14/12/15. Since then I have sent them yet another email as well as facebooked them and they have still failed to let me know where my product is! It's extremely disappointing being over 2 weeks waiting for a product that comes from Australia. They don't even have a number to call. After reading a few more reviews i see that having no stock is usual from them and if you were planning on buying extensions from Dollie Extensions I would reconsider otherwise you will be waiting awhile. Very unorganised company. Don't care about keeping their customers happy!!!! Will never buy from them again!!!!!
Impressed every time!
I've bought four sets from these guys.
The hair is absolutely beautiful, silky and healthy. It is thick all the way to the ends and there is so much hair on each section.
The hair holds curls really well, I've never really used hairspray on them and they also dye up really nicely.
I buy the 24" deluxe set, their customer service is so amazing, quick, friendly and the girls are always willing to go that extra mile for you to either answer your questions or fulfill your order quicker. They also send your order out so quickly that if I order i...
Beautiful hair but one problem
I am a repeat customer and absolutely love the hair but the clips have been changed from when i last purchased. Instead of being flat and discreet, they are now bulky with a roundness easily detected in my hair. It was too late to complain as I had already tried them out and trimmed one piece. I had to really get the straightener around the clips to get the hair to fall in a vertical direction. It went sideways from the clips which are bulky. Not impressed as i spent a lot of money on them.
Hair is beautiful, full and thick
Clips are bulky and hair does not sit flat on the clips so they can be easily detected in my hair
Horrid customer service - NO products received.
I have been ordering my extensions from this company for years and have now ordered extensions over a week ago, they emailed stating that it had been shipped (via express post) out and gave me a false tracking number, after 4 emails they finally returned my email and stated there was a problem with stock and that it was never sent out (even though I received an email saying it had been)
They said it would be shipped out the day after (with a free gift), days later and it is still not received.
Absolutely horrible customer service and i will never be ordering through them again.
Best extensions ever!
I purchased the 150g Deluxe Set and I must say that I love them! There is so much hair and they blend in beautifully with my natural hair. The colour is gorgeous (I purchased the honey blonde mix) and I received them in only 2 days - amazing service.
I would definitely recommend Dollie hair extensions to a friend, I'm in loveeeee!
Lots of hair, really fast shipping, nice colour
A little more expensive than other brands
Repeat buyer - love this hair!
I'm simply in love with these extensions! I used to spend a fortune on hair extensions from shops like Price Attack, etc until my hairdresser recommended these back in 2010. The clips stay in place from morning until night without coming loose and the hair also hold curls really well. The hair quality is really nice - shiny, healthy and doesn't tangle. Love these!
Awesome hair quality & free shipping
Deceptive and rude
I decided to treat myself and buy "better quality" clip in hair extensions instead of the usual off ebay. I bought blonde hair extensions because i had blonde hair at the time. one week later i dyed my hair black, so when i got my "100%" human hair extensions i dyed those black two. Once i had dyed them i realised that i had been lied to as there were blonde synthetic hairs through out. And not just one or two, there were many! I contacted the company who told me that "sometimes hair get missed in the dyeing process" So I did it again, same thi...ng happened. So i contacted them again, repeatedly and they ignored me. I was very disappointed that an Australian company would do this but decided as i was getting no response after 2 months of trying I would just use them anyway, but when i straightened them all the blonde hair sizzled up and burnt. the final proof that they were synthetic. Do not use this company they are liars and rude! The postage was very quick Everything!!
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