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Dolls Kill

Dolls Kill

4.3 from 65 reviews · View Statistics

Reviews

4.3

65 reviews
5
(48)
4
(6)
3
(2)
2
(0)
1
(9)
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  • Verified customer

Amazing customer service!

published

My order seemed to have gotten lost in transit, and when I reached out to customer service I heard back within the hour! I was promptly issued a replacement order, which is above and beyond what I was expecting. I must say this has been the most pleasant and efficient customer service interaction I’ve had in recent times!

Incentivised ReviewNo
  • Verified customer

I love it

published

I love all their products it always fits perfectly nd I've never had trouble with the brand people were always helpful and kind

Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

The reviewer stated that an incentive was offered for this review

bunny

bunnyGreater Melbourne (Inner), VIC

Lovely customer service

published

One of my parcels went missing but Dolls Kill was quick to resolve this by issuing store credit in full. Thank you, Kayla! <3

The reviewer stated that an incentive was offered for this review

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elsa

elsaGreater Melbourne (Metropolitan), VIC

Life savers!

published

I made a mistake with the address on my order, so I contacted them via email asking if there was any way they could fix the address for my order/redirect it, it was pretty urgent because my order was birthday presents for my sister. They responded quicker than I expected and told me they’d try to fix the problem and that they’d get back to me. They were able to contact the company that my order is being shipped by and were able to change the address. Literal life savers! Thank you guys so much!

The reviewer stated that an incentive was offered for this review

  • Verified customer

But First... Dessert Marabou Bra Top! Perfect. I LOVE YOUR BRAND.

published

Fitted perfectly, arrived safely packaged and promptly. Excellent quality and looks AMAZING! The website is easy to use, there is always a great selection of products and brands. I’m a repeat customer from the U.K. and the customer service is always incredible.

Product Quality
Shipping
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

wiildfox45

wiildfox45Sydney, NSW

Cute and quick

published

The shop itself has SO MANY CUTE OPTIONS and the shipping is fast even for Australia - When an issue does spark up the customer service team is quick to resolve anyways :)

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Amazing shop

published

Very satisfied with my overall shopping experience, great product range, easy to navigate the website. Don't really have any complaints. Products always available and if not I can get emailed when back in stock, helpful with any problems, so nice over email and chat available to message whenever. Delivery was fine to the UK, items are perfect. Love this site so much!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
  • Verified customer

10s 10s 10s across the board!

published

I can’t stop browsing the site! Not only do they have an amazing range of products, but the site itself is just GOALS! The site is user friendly and optimized for desktop and mobile units. I am very satisfied with the range of products, and there is always some new products to discover on the site. I’m always satisfied with the quality of the products they deliver both in design, fit and comfort. 10s 10s 10s across the board! I’ve got nothing but love for Dollskill.com!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Brianna K.

Brianna K.Greater Melbourne (Outer), VIC

  • Verified customer

Quick friendly service ✨

published

I love DollsKill and their clothes, its different and quirky! If there is ever an issue or question with my order it is always answered or resolved so quickly and with the kindness from the DollsKill staff which is so appreciated! Also shipping is relatively quick which is such a bonus considering it comes from the USA to AUS !!
Thanks DollsKill, luuuuuv u guys ⭐️

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

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Amazing!!!! (if you know what you're getting)

published

The clothes and shoes from this store are absolutely incredible! However, you need to be smart with what you get. I've bought from Dolls Kill twice. First experience being not so great. The second experience, amazing!!! I only trust the branded gear from this store such as Sugar Thrillz and Delias or their collaborations.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
See all answers
tanyak

tanyakMetropolitan Adelaide, SA

  • 2 reviews

Amazing!!

published

I absolutely love everything about this store!! I ordered 2 pairs of shoes and not only were they shipped to Australia literally straight away i had them in a week. They fit perect, they look amazing and I just ordered another 2 pairs and have told all my friends about you. I had some questions and i emailed and your help staff assisted me staright away. Amazing service, fantastic products. My new favourite store!! thank you so much

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

Quality & Shipping time to NZ - Just amazing!

published

I ordered the Waitin Around Knee High Boots and Rose Pixie Luxxx Feathered Robe and the quality of the prouct is on point, they also looks exactly like they do on the website which is hard to come by these days. The boots I love so much and I was a little stressed that they wouldn't be true sizing but they fit perfectly. I ordered from NZ and my package arrived so quickly I couldn't believe it. It beat my other packages that I am currently waiting on that were ordered within my own country. I am now obsessed an will be ordering more outfits and boots from Dollskill 10/10 great service and great quality!

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Best pallet ever

published

I love the pallet it’s is perfect the colors are very pigmented and the cover is driving me crazy it just so good I love it The pallet is bigger then expected and I am not complaining

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
See all answers
Abbs

AbbsCentral, SA

Awesome range of clothes and shoes

published

I love the range of clothes they have something for everyone and have amazing shoes. Whenever i have a problem i email them and they resolve the problem and always polite when getting back to me.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

These outfits are giving me life!

published

Very easy.
Fairly satisfied. I just want some more freaky get up. But overall it has a good range :)
The quality is great! I can do all my crazy stunts!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
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  • Verified customer

One of the Best Clothes Shops Online

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
charmaine

charmaineGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • Verified customer

Very questionable quality and unreasonable return policy

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceNot as advertised
See all answers

Great Customer service & a+ For Quality

published

Love the dollskill gals & guys, always willing to answer any questions, Love the alternative harder to find brands they stock, the quality of their pieces.
& they always have sales so you can save some dollars if you wait a lil
Long time customer, cos its so hard to find a brand that is inclusive & caters to the not as mainstream 'aesthetic'

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Niki B.

Niki B.Greater Melbourne (Metropolitan), VIC

Best customer service and SO eastto deal with t to do with on social media

published

So easy to find, but sifting through can be a bish, but I’ve shopped at Dollskill since it was such a tiny site and to see over the years how much they’ve expanded with so many other business’ and with the diversity on fashion and people is heart warming
clothes are always on point and worth it
Always shopped from here and had minimal problems, but without a DOUBT some lovely person or multiple at that has helped and figured it all out, whether that’s shipping, wrong item or even if your card gets cancelled hahaha

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

Love Dolls Kill! - and their service is even better.

published

It was very easy to find the products I wanted on the site. I ad an issue with my payment and a lady named Paige was very quick to help me and get everything organised and back on track. I'm really happy wit the service I received. And will continue to buy from Dolls Kill. Thanks guys x

Product Quality
Incentivised ReviewNo
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Questions & Answers

Paige B.

Paige B.asked

I want to order a belt from Dolls Kill for a music festival called Groovin the Moo which is May 5th for me...I was wondering if I were to use express shipping would it come in time (it’s currently 16th of April)?

No answers

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