Thanks for the reviews
Reading all the reviews, it looks like the older models were not that flash. Looks like the 2017 model is a much better system then the predecessor, its hard for a product to pull up after getting bad reviews so the new model must be good. Everyone seams happy with it so I am going out to get one. keep you posted.
Not worth the money
We have quite a few trees surrounding our property so we bit the bullet and bought the most expensive pool cleaner on the market to make our life easier. At $2700 in Feb 2014 it was an expensive investment and I admit had high expectations! We had a dolphin rep come to the house and recommend the right dolphin for us and assured our situation would easily be handled by the pool cleaner. Fast forward four years and we’ve had the dolphin in to the pool shop numerous times and within weeks going back to slow inefficient service of the pool, avoidance of leafy spots and inability to pick up some leaves etc. Since out of warranty the dolphin has been in for repair just before Xmas at the cost of $460 to repair and now again only 6 weeks later needing another repair of over $400. We’ve been recommended to replace rather than continuing to repair a lame duck. Very disappointed.
Best thing I've ever spent money on. Chucked my dolphin in my unused pool of 5 years before I went out for lunch, and when I got back half an hour later, the murky black water was sparkling clean, the branches had gone, my lawn was mowed, and even the washing had been hung out. Highly recommend
Best pool cleaner on the market
A little pricey, but worth every cent. Fully programmable via Bluetooth. Does not require the pool pump to be operational, hence saving a lot of money. Its computer system 'learns' and maps the pool Cleans unbelievable well and easy to clean the filters.
Highly recommended. Beats any other pool cleaner on the market.
Does a great job
My Dolpin has served me well for a long time now. Far superior to the crawly cleaners that get stuck on everything and clean small sections of the pool.
I recommend the Dolpin. It is expensive initially but mine has lasted a long time. It also polishes the walls and floor as it cleans.
Lack of durability
The cleaner is approximately 4 years old. Spent $840 in 2016 on power supply and needs another $770 to replace the motor.
Will be looking for a cleaner that's more durable.
At purchase of $2650, Repair $840 & $772 in 4 years it's way too expensive for the job it does.
Great at start - will not last 4 years!
Great for first few months - better than suction cleaners. Two early visits back to dealer under warranty as it did not work (should have been replaced instead of repaired). By 3rd year, mainly cleaned the deep end & never climbed walls beyond first 30cm. At just over 3and1/2 years, just circled within 1 metre diameter. Out of warranty and $950 to fix. Buying another robot instead (non-Maytronics, of course!!!) Essentially a disposable cleaner after 3-4 years at cost of approx $800/year... (Are there any positive reviews of more than 3 stars for this expensive unit after 3 or more years of use?)
Died after warranty ran out - $790 to repair!!!!!
Our Dolphin has died on us. And just after the warranty ran out. Sent it to the pool shop where we bought it from - $790 to repair!!! No way am I spending this amount only for it to die again. Looking at buying another pool cleaner. Looks like the Davey cleaner is much much cheaper and has the same 3 year warranty.
I love Dolphin
Love my Dolphin. Cleans like a electric toothbrush: cleans thoroughly leaving the pool crystal clear. Way better than Mr Kreepy. It sucks up the smallest particles. I have palms around my natural pool so dome of the large stalks need to be removed manually.
It is a bit heavy lifting out of the pool for a senior citizen but no problem for a man.
I have just released the beast into the pool and after 1 hour the filter light was on. Opened it up and the filters were absolutely full of sludge and dirt. Not many leaves as we don't have many trees. Happy so far! Only problem is can't get the Bluetooth to connect. Might need tech support. Bingo!
cost of spare parts is outrageous
my M5 works reasonably well-not really good in corners or steps.I had to replace 4 foam rollers-I was charged $270.I am bewildered that any company could charge that sort of price 4 pieces of foam.overall I am happy with the performance of the unit but not looking forward to any further breakdowns
Lou Zan Muny
disposable Pool cleaner
I went out on a limb four years ago and purchased the great revolutionary M5 dolphin pool cleaner cleans well BUT!
Under warranty it has been in the shop 3 times for 3 drive motor replacements. (The 3rd time we had to fight and argue as it had just past its warranty and it was the same motor only previously replaced 3 months prior)
3 x rollers replaced over $250 each time, 3 X set of filters $105 ea set and now the PCB board has gone and reset switch is faulty $35 also have told due for rollers filters again. Total cost $620.
Our dolphin after 4 yrs is now faded and fragile looking and probably also soon due for a new blue power cord.$$$
The machine is very heavy to pull out of the water and obviously not manufactured with the parts and materials to with stand water damage .We have always squirted with fresh water after use.
Conclusion with out pulling the heavy thing out and into a dark storage area every time after use 4-5yrs total life is all you will get before replacement of the unit.
The unit at minimum will cost you over a 4yr period $81.25 per month after summarizing its total costs with filters and rollers and assuming the breakdowns are completed under the warranty period?
Dolphins fails to climb/clean walls of pool
very disappointed with overall Performsnce of the dolphin cleaner. It fails to climb and clean the walls of the pool. As a result I need to manually clean the walls which is one of the prime reasons I purchased this cleaner. Unlikely to buy another and won't be recommending this to friends
Greatest disappointment ever
Unlike many I have waited to write my review on the Maytronis Dolphin Supreme M5 pool cleaner. I am glad I did so as my first opinion was it’s the best I have ever bought. After owning it for just over 4 years it is the worst most expensive cleaner I have ever bought.
During this time the unit has been sent in many times for warranty, the electronics have been replaced twice, tracks have been replaced locking clips on the filters, bearings the latest was the greatest, I used it once since the last repair only for the main controller to fail due to water getting in from windblown rain. The unit is meant to resist this as it is IP65 rated. Again the unit sat around before I used it again, well it worked well for one run, after cleaning the filters out and went to place it on for the second time it would not start up again, unit totally dead.
I had enough of this and called Maytronics direct, under the fair trading act I understand if a product continues to fail 3 times or more for the same reason I am entitled to a full replacement. Stupid me I let them repair the unit each time when I should have requested a full replacement. Today I was told by Maytronics that I have neglected my cleaner and they have taken photo’s of it by neglect they mean I did not keep my PH levels stable and that my pool was not well maintained they made this assessment without seeing my pool or testing the waters. In short their explanation was because my PH levels were not maintained the cleaner has discoloured and the clips have become brittle.
In short Maytronics are saying that their own product is not really suitable for this environment, I have had pumps running waterfall for ten year plus in ponds and they have not faded or become brittle and they are in less than perfect conditions unlike the pool which is maitained.
In short after the comments received today from the manager I will never buy another product of theirs. I am going to try the Zodiac CX20 and see how that compares to the very costly Dolphin which was $2400 compared to $860 for the equivalent machine.
Don't waste your money these things are terrible, won't pick up sand if you want to see how terrible
Don't waste your money , absolutely shocking product, I feel ripped off , bad value , no after sales support, worst thing we have ever bought, come and see how bad this thing is, Culgoa point beach resort at Noosa Heads . I can't believe these guys are still in businesd
For the price they want, the Liberty is absolutely crap. Runs out of battery quick and I feel im always charging the dumb thing. The cleaner is slow and the blue fades off and look cheep. Got an astralpool cleaner instead and don't have any of the problems. Beside the pool shop telling me that there was nothing better than it, I feel like they were just clearing stock. 0/100
Questions & Answers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.