This whole process from start to finish has been so easy using domain
From the first phone call I got from my home loan expert Liam who has explained the whole process clearly and step by step has made the whole experience of getting our loan a lot less stressful and has gone above and beyond to help us with any questions we've asked along the way,would recommend domain to anyone looking for a home loan there whole process is excellent thanks again Liam
So easy, so great!
My broker, Jo, was incredible. She made the experience so easy, so clear. She has an incredible customer service ethic and was absolutely wonderful to deal with!
The process was really aided by technology which made it paperless, clean and so simple.
Could not recommend Jo more.
We had a difficult time with the property going into probate. The team was with us every step of the way ,getting us answers when we needed them and supporting us the whole time . All staff were always there when we needed them . Great job
Efficient and Great Service
The overall experience was excellent and Richard Caballero-Soto - our Home loan specialist contact from Domain team was great in understanding our case. He handled all our queries with utmost patience and professionalism. The documents submission and all the paper work was done in a swift way. We have already recommended Richard to our friends who are looking to apply for home loan as well and great customer service by everyone at the Domain loan finder team.
the experience was excellent, and Alastair was great. He was very helpful and was always just a phone call away when i had questions. He explained everything that was going to happen and assisted when technology let us down. All in all a great experience
Expert Advise & wonderful service
The Team at Domain has provided us expert advise & service in securing the home loan , They were highly professional & had excellent communication during the whole loan application process. I would highly recommend any one to approach Domain loan finder’s to meet there home loan needs.
Efficient and Fast!
Customer service was great, all our questions were answered in a timely maner. Millind did a great job with putting all our documents together and following up. It was super quick.
Alice De Graaf
Excellent service and advise
The team at Domain were exceptionally helpful, advise was given in a professional timely manner at all time. The team were not only extremely professional but friendly and always available. Would have no hesitation in recommending them and an I have to give extremely big thank you to Caren Holt, who without her support and guidance I would have been totally lost
Outstanding service, I highly recommend!
This was our second time we have used Domain Loan Finder. Very professional and excellent communication throughout our application process. Very honest informative and reliable. Imran and Andrew have both been fantastic. Highly recommend.
Perfect service and coolmmunication
Fantastic customer service and Great communication
Easy process and Up to date information about loans and lenders
Great recommendations plus Timmely follow ups
Easy stteomebt process with the lender and clear process
Friendly staff and Easy document submit system
Loan Settled without any issues
I had an excellent experience with Lendi. I would like to mention Ms Amanda Zhang first who worked exceptionally well to get my loan approval. Then Anastasia and Caren Holt to have the smooth settlement process.
I highly recommend
I highly recommend Stephen Roberts, he was informative and objective. Really helpful and patient with us as first time home buyers. Did not feel pressured to make a rushed decision.
Lee-Ann Hamlin help us securing a home lone and even choose the best possible lander which will approve our loan based on our situations. She help us understand the process and guide us along the way and got our loan approved in just two weeks from application to full approval. Great works and thanks Lee-Ann Hamlin and her team. The only "Hiccups" I encountered during the process is a bit of difficulty getting direct communication, which was easily resolve by just going online and chatting with online support staff and leave a message to call back. Within minutes, Lee called me back each time I did that. :)
Hooray I have a house
Stephen went above and beyond to help me get into my new home quickly and easily! So happy with my service. Thanks you Domain for helping me and my daughter
I was contacted by Jo after making an online enquiry. Being my first home loan, Jo had no issues with guiding me through the process and answering what seemed like a million questions. The service provided by Jo was beyond exceptional and I am satisfied with the low interest rate loan that I secured!
I have been working with Stephen Roberts over the last few months to refinance a property. Stephen has been very helpful, understanding and proactive with getting the right product finalised. Steve has gone above and beyond my expectations for a broker and I will be recommending him to my family and friends that need any finance sorted.
Thanks Steve I look forward to working with you on the next one.
Steven and Kellie
Fantastic customer service very smooth process throughout
We couldn’t be happier with the service we received from Vy. The service & communication we received from Vy went above and beyond our expectations. We are very happy with the outcome. Well done Domain.
Extremely helpful and easy to deal with
I dealt with Stephen Roberts for the better half of a year and he was the most helpful and understanding person that I could've asked for. His communication made the whole loan application and loan finding easy and simple. Unfortunately I didn't get a property but when I am back on the market looking I will be sure to go to Steve for assistance and I recommend other people do too.
Professional, friendly and not at all intrusive.
I was contacted by a customer service officer, Jo, after making an online enquiry about qualifying for a loan. She was possibly the most professional loan's person I have ever spoken with. Not a hint of pushiness - happy to let me follow my own process and timelines. As a result I have arranged to catch up with her again in the near future to further explore possibilities for buying a new home.
Call spammers - worse than telemarketers
Having used their website to check loan options, I started getting voicemail messages from these people. No actual call, just a voicemail asking me to call them back.
Despite calling them back twice, and telling them I don't need their assistance, I still get calls.
Next step is a telecommunications complaint over unwanted calls.
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions yet.