Domain Home Loans
Verified1,276 reviews
- First Home (424)
- Second Home (145)
- Investment Property (95)
- Renovation (3)
- Refinancing (206)
- Home Construction (17)
Reviews
Amazing service
We were looked after by Natalie Abel who worked tirelessly to make sure things ran smoothly. When there were hiccups, Natalie was swift to address them and help us. We are so grateful for all her help and support. Highly recommended!!! Show replyMelissa Barron is your person if you’re aiming for the smoothest loan experience ever!
Melissa has been the most amazing, the most trustworthy, the most caring and involved partner to have in our home buying journey.She made sure that we were across the most complex and the simplest details. She ensured that we felt comfortable every step of the way.
If you want to make the right choice please please please ask for Melissa Barron from domain homeloans!
We’re truly grateful to her for all her hardwork and will reach out to her for our next property! Show details · 1
Brion Weedman was great!
I’ve dealt with Brion twice in the past year and both times he has been extremely helpful, always responsive, and even able to pick up cues when I needed reassurance on how our home loan application was progressing. Would highly recommend working with Brion! Show details · 1Camille Meerten
Camille Meerten has been outstanding to deal with in relation to my home loan application. Her expert advice and clear explanations has been greatly appreciated . She has exceeded my expectations in every way possible making the process into a smooth experience. I highly recommend Camille for her excellent service. You will not be disappointed with Camille who is an outstanding professional within the Home loan industry . Show details · 1The Absolute GOAT of Morgage Brokers!
We had the privilege of working with Grant Jansson on our recent refinance, and I must say, he is truly the absolute goat of mortgage brokers! Grant worked a miracle for us, and we couldn’t be happier with the outcome!From our very first phone call, Grant was incredibly responsive and showed great compassion in assisting us with our unique circumstances! He took time to listen to our needs and understand our financial situation, Grant was always there to answer any questions (and gosh we hit him with a lot)!
What impressed us most about Gr… Read more · 1
ant was his ability to manage our expectations at every stage of the refinance. He kept us well informed and updated on the progress, ensuring we never felt left in the dark. Despite facing some challenges and having low expectations of being approved, Grant’s optimism and determination gave us hope. He told us it was worth a shot and gosh were we blown away by the results!! We truly cannot speak highly enough of Grants professionalism, expertise and dedication! He went above and beyond to secure the best outcome for us, we are forever grateful! If you’re looking for a mortgage broker who will work miracles and exceed your expectations Grant is the one you need to ring!! We wholeheartedly recommend him without hesitation!Smooth and Easy
Thanks Matt Dennison and team it couldn't have gone more easily than it did. Smooth fat process from start to finish with great attention to detail and sound advice. Show details · 1Great and Professional
I’ve had an amazing experience with Matthew Dennison’s help from finding the best rate to knowing when to escalate during certain approval gates to make sure I was able to settle the loan, especially during the Christmas shutdown period. He was very helpful and would definitely recommend! Show details · 1Our Domain broker made my dream come true
Our Domain broker made our dream of buying our home a reality. All the finance was sorted quickly and efficiently. We were able to complete all the relevant details without having to travel to the city, which was helpful when we live in the country. Our broker found the loan that had everything we asked for. He kept in touch regularly and was happy to answer all of our questions. We settled our house yesterday! Thank you so much for everything! Show details · 1Above & Beyond!
I had the absolute pleasure of working closely with Jim Cassol and Camille to make my owning my own home a reality! They were fast, honest, responsive and very caring. I couldn’t be happier with how they treated me and worked so hard to make this dream happen! They need a pay rise management!! Thanks again and I would recommend Domain and especially Jim and Camille to anyone wanting their dreams to come true! ❤️ Show replyMelissa Barron is the best!!
Melissa Barron is the best!!She was so knowledgeable & so helpful. Mel bent over backwards for us & has also has followed up with us since we've moved to our new home! The level of service is so good, that this is the SECOND time I've used Domain, in particular, Melissa! Show details · 1
Very patient and professional team to work with. Especially when the customer is a first time investor
Getting to grips with the language spoken itself is a challenge and the team makes it easy to navigate through the process with ease - hand holding where required and patient when i required some additional time. It was a pleasure from the first meeting until the settlement due to the disciplined and professional approach during this entire engagement. Would highly recommend their services to anyone looking around for help with a mortgage broker. Show details · 1Don't waste your time for refinancing
So I contacted them 2 weeks ago. Of course they didn't call me. Then [Name Removed] called me and asked if I'm first home buyer. In my mind girl didn't you read.my query. Anyway of course I didn't confront her. Then I said refinancingThen she said she needs to do assessment whether I qualify for refinance or not. This is so funny that she told me unfortunately I'm not qualified for refinance cause interest rates are so high. I said it's.ok as I already contacted so many lenders and.I got many offers for refinancing with the best lowest rate a... Read morend zero fees in terms of discharge of loan etc. I told her she is the only lender gave me conflicting information as My.application was sent by my lenders to 60 different banks . i think this lady is junior in her.role and doesnt know what is she talking about. If you need a lender go with [Brand Removed] and they would never give.nonsense.information
Finding the best home loan for us
We have just started the purchase journey and Camille has been a star in helping us navigate our way through the choices open to us, explaining the process and helping us secure approval, highly responsive and fabulous customer service - would highly recommend Show details · 1Amazing journey
Louisa Slattery would have to be the most amazing professional person we have ever met. Hubby and I were hesitant in using a broker, however it was the best decision we have ever made. Not only was Louisa always available to answering my 100's of phone calls she was very patient and helpful in answering all our questions and making sure we completely understand all details of the process and kept us up to date all the way until settlement. I strongly recommend domain to anyone who needs financial assistance and purchasing a home loan, when our previous building society let us down after being with them for over 10 years. Well done!!!!!!! Show details · 1Natalie Abel is fantastic!
Dealing with Natalie was been a pleasure from start to finish - her deep understanding of all things mortgage means she can take a vast amount of information and explain it back in digestible chunks! Natalie was instrumental in our purchase journey from enquiry right through to settling on our new home. Show details · 1Questions & Answers
I'm what the banks call "unserviceable"! Can Domain Home Loans assist with refinancing complex loans?
Hi there Smurfette1, Thank you for reaching out to us, we would love to assist you!
We will send through a direct message to so we may connect and get the ball rolling :)
Hi I’m not buying the house I thought it was for rent sorry
Hi there Monica, We would love to assist you moving forward for any of your queries or home loan needs. Please do not hesitate to reach out to us directly and we will be glad to help as best we can :)
Please get in touch with me - a helpful patient person please I’m a nzer moving to Brisbane and want to buy a flat with first time grant and KiwiSaver
Hi Jane, thank you for reaching out to us. Kindly create your domain profile on the platform by simply clicking the link below. external link
Please let us know if you have further questions.
Details
As a largely online platform, Domain Home Loans assists with putting together your home loan applications. This process typically involves a potential borrower answering some preliminary questions about your property needs and financial situation, uploading verification documents (e.g. proof of income), your paired home loan specialist recommending the right type of loan for you, followed by guidance while you apply. Domain’s help comes to an end after you receive pre-approval.
Domain Home Loans provides a number of online services, including:
- Comparing low-rate home loan options from lenders (including the Big 4 Banks as well as smaller lenders), to figure out what the best deal for you may be
- An upfront costs calculator, which helps you get an idea of costs using Domain Home Loan’s
- Assisting with finding out whether a redraw or offset is right for you
Points of praise for Domain Home Loans:
Domain’s home loan specialists proferred consistently knowledgeable, professional and helpful advice when it came to home loans. This advice was also deemed realistic by reviewers. Other plus points for reviewers were the speediness of specialists' replies, along with their patience and strong work ethic.
Category | Home Loans |
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Business Type | Mortgage Broker |
Discontinuation date | |
Replaced by | Lendi |
Awards | 2021 |
Contact info for Domain Home Loans
- ACN: 619694156
Extra Information
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Hi Tugba, thank you for taking the time to review your experience with Domain. We take feedback seriously and will be looking into what has happened as this is not the type of customer experience we a... Read more
lways aim to provide. We will send you a private message to discuss this further. Please reach out if you have any questions and we would be happy to assist you.