Very positive experience
I would definitely recommend domain home loan service. The team (Jo Blazeska and Jack Lopez) have been thoroughly professional, informative, easy to talk to and most efficient. They have been super helpful and available.
Service was brilliant from the Domain team with a great offering.
We found staff went above and beyond for us through this process. The offering is amazing which we took up and we are very happy with the outcome.
The consultant and settlement teams were equally helpful and so accommodating.
Pre-approval Process of Mortgage
Jake has been very helpful and considerate in guiding me through the whole process of Application for Pre-approval. Though sometimes I feel insecure and worried about what is going on in the next couple months if the purchase wasn't really happened, but he had clarified my concerns and continued the process smoothly. I would recommend Domain Loan to my friends if they're looking for a process as I do.
Thrilled to have my pre-approval sorted and on my way to get a new home as a single mum.
Very happy with the service provided by Jeffery Torio. He was very helpful and informative and kept me in the loop the whole way. As a 53 yr old single mum I can now step forward with confidence with my pre-approval sorted. I'm very grateful.
Perfect Customer service
i had one of the best customer service experience with the team at Domain Loan Finder. Panal, was the gentleman handling my application and is quick in responding, thorough with the application process. They went beyond the general effort to support my application process and were sensitive to our needs/requirements.
Would definitely recommend them to anyone looking for land+house package finance options.
Tim Ki has been very understanding and supportive. Great customer service & relentless follow ups to get things done. Very empathetic & customer focused. knowledgeable & up to date on market trends. Appreciate your efforts mate. Cheers!
Very good service.
Very Good, the rate we received was fantastic. Our consultant worked very hard for us to get a very good rate. The service we received was amazing and top notch.
13 Melvins Rd Riddells Creek
The service we received was Excellent. Mark the mortgage broker was so factual and helpful. There was no hidden cost that we know of yet he really explained every option we had available to us and I felt I could trust him.
I would recommend Domain loan finder to my friends and anyone who’s interested. Great job guys.
Terrific customer service, enjoyable and informative conversations with every call. This is why I chose domain loan finder a second time.
I required a quick settlement and Ben accommodated my demanding needs joyfully and professionally.
- Verified customer
Our broker Denash Kumar was outstanding in his professionalism, communication skills and consistency with working our file over the time it took to get our loan application together.
Our loan application was not straight forward and Denash was able to find a way through for us to successfully complete and provide expert advise at how we should present our application to the bank.
We are very happy with the service, interest rate, advice and turn around time over the Christmas/ New Year period.
Made purchasing first home stress free!
From the start Jack was helpful and able to provide detailed break downs on the things I needed to think about when buying first house - and it all started because I wanted to see how much I could borrow on calculator on Domain so I wasn't even aware this resource existed ! I had different houses with varying price ranges / improvements that needed to be done and Jack gave me helpful advice at each time and the best products to go with. I have recommended Jack to a couple friends too - thanks Jack !
Couldn't be better !!!!
I couldn't recommend Domain loan finder enough...!
Absolutely fantastic service for first home buyers, helpful, reliable, always so understanding...
Our broker Bradley went above and beyond to help us through and we couldn't thank him enough!
Ashleigh Golden is absolutely awesome at her roll within your company
Ashleigh made it so easy as she explained all things in my language not lenders language.
Have not got that far yet.
Happy as it either matches or beats any others offers
Great friendly service and sound advice
The whole process was very easy and stress free. Benjamin in particular was always available to talk and answer any questions. He kept us informed every step of the way. We would highly recommend domain loan finder.
Over and above expectations
My Broker Stephen Roberts went above our expectations. As first home buyers we did not know anything about getting a loan for our first home. He helped explain everything to make it very clear, particularly as we were doing a guarantor loan.
Quick, easy and straight forward
Working with Marshalino Michail made the loan process easy. He constantly kept me up to date, was straight forward to deal with and we got along well. I would recommend his services to anyone!
Expected more professionalism
I was looking for home loans for a first home buyer. Having someone lead you through the steps to make an application and tell you what deals are available was useful at the start. Things fell apart in the application process and I was not confident they were going to have the application ready in time for my timelines.
Little things made me loose confidence in the broker. Things like telling me "RBA" is the "Royal Bank of Australia"; telling me a loan was better because the minimum repayment amount was slightly lower (ignoring the fact it had...higher fees and lower slightly principle amount); inconsistencies (fees listed on their website were different to what was told to me in person; instructions on how to use their app didn't work). Since I was a first home buyer, I felt like they talked up the difficulty of doing the application on my own without their help. They told me part of their service is to make the application process smoother by "telling the bank things like you didn't include petrol costs because you don't have a car".. when all you need to do is write a single line in the application form... I ended up going directly with a bank. When I told the broker, she was completely unprofessional, sounded angry and told me I was the one acting unprofessionally for not informing them earlier. I would recommend still taking a listen, but definitely do you own research. Be prepared for lots of phone calls.
This exceeded my expectations! I am very happy with the service!
My customer experience with Stephen has not been anything shorter than exceptional. The level of details and accuracy of the information provided were paramount! I will highly recommend the services to all my friends in need of mortgage broker services
Steve was great, very knowledgeable and happy to explain everything. Rate was the same as if we'd gone straight to the banks and we get someone to look after our loan personally.
Quick and comprehensive service
My experience was great. Stephen took the time to make sure I understood everything and knew what I could expect in the process. He had a quick turn around with information and actions, and helped me identify and compare different options. I have already recommend him to a few friends.
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Questions & Answers
Good morning, after read all feedback from happy customers, I would like to make a time with one of your representative to discuss our loan options?
Relationship manager -Domain Loan Finder
Thank you for taking the time to reach out.
We would love to organise a time for you to speak to one of our Home Loan Specialists.
We will be sending you a private message via product review, please do respond at your earliest convenience.
We are looking forward to speaking with you shortly.
The Domain Loan Finder Team
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