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Domaine Homes NSW, Baulkham Hills

Domaine Homes NSW, Baulkham Hills

4.8 from 270 reviews · View Statistics
See the Best Home Builders in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Domaine Homes

Reviews

  • Build Stage
  • Customer Service
    4.9 (197)
  • Site Admin
    4.5 (86)
  • Timeliness
    4.7 (105)
  • Structural Integrity
    4.6 (48)
  • Plumbing & Waterproofing
    4.4 (46)
  • Electrical & Lighting
    4.4 (47)
  • Flooring
    4.4 (44)
  • Transparency
    4.8 (156)
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Reviewer Photos & Videos

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Anne
AnneSydney, NSW

Impressive service from John​ Khamhom of Domaine

published

As a first home buyer we had a lot of queries about the home and land package John has presented to us. Nonetheless John​ Khamhom has provided us with very helpful information addressing our concerns. He is always pleasant to talk to and have a cheerful attitude. Looking forward for more good things to come.

Incentivised Review No
Build StagePre-Construction
Rabin Gurung
Rabin GurungSydney, NSW

Excellent Service from John

published

Me and wife were looking for House and Land packages for building our first new home. John Khamhom got in contact with us and we had a long chat and he walked us through all the process and procedures of having our dream homes. John was very thorough and details. Overall, we are very happy with what he told us.

Customer Service
5/5
Site Admin
5/5

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(1,234)
S Khan
S KhanSydney, NSW

Fantastic customer service so far...

published

My wife and I are currently in the early stages of building our first homes with Domaine Homes, with our land in Leumeah due to register in March 2022. With lockdown in full swing, our Sales Consultant, John Khamhom has ensured our needs are addressed. He is honest, diligent and full of energy, answering our calls after hours and during the weekends. We're happy with the service so far and hope this will continue.

Incentivised Review No
Build StagePre-Construction

Great service from John at Domaine

published

We are first home buyers/builders and, needless to say, we were a bit nervous about choosing a builder. Lucky for us, we found John Khamhom at Domaine! Firstly, we were not sure if we could afford the dream house we wanted but John worked with us over a period of months to find the right package that would suit our budget and still give us all the extras that we dreamed of ( Butlers pantry and plantation shutters anyone?). No question was to big or small and he was never too busy to speak to us. Great service.
We have just moved to the tender process and I can only hope that the rest of the process is as easy as the pre-build phase. Thank you John for helping us get that much closer to our dream home!

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
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My experience with Domainehomes NSW

published
Customer Service
5/5
Site Admin
5/5
Jrnewbuild
JrnewbuildSydney, NSW

Fantastic service

published

Michael was super helpful. He was very helpful and very knowledgeable and answered all of questions and responded very quickly. He kept in contact with us regularly to keep us updated on any delays or updates for how it was progressing. He was very honest and upfront in regards to costing which helped us select what we wanted quickly in order to not miss out.

Customer Service
5/5
Transparency
5/5
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Thomas DSouza
Thomas DSouzaSydney, NSW
  • 2 reviews

Home built by Domaine Homes with a Balcony issue that remains unresolved since Nov 2020 last year

published
Customer Service
3/5
Site Admin
2/5

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Excellent

published

We are still in the prebuild stages, but our experience with the Domaine Sales Team has been second to none. They are super professional, so informative, a lot of fun to chat with and genuinely care about your experience. One of the main reasons we chose Domaine homes was because of how they looked after us and gave us all the time in the world when building a house was just an idea. They kept in contact, gave us great advice and made the very stressful process of learning all about the building world, seamless and easy. No question was too silly and unlike other places we visited, they were happy to help and happy to go above and beyond.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction

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Musfiq
MusfiqSydney, NSW

H&L Package in Leumeah, NSW-2560

published

We are still at the beginning of our home journey as the land is scheduled to be registered in March 2022 and then build. Therefore, I will confine my comments within the scope of the services we got so far. It's normal for first home buyers like us lost in the jargon used in the construction industry. John has navigated us smoothly through this unknown terrain proactively explaining the terminologies we didn't think of and the steps involved in the H&L buying and answering our queries including the silliest ones and during weekends and after hours. We are really pleased with his service so far and hope it will continue in the coming days as well.

Customer Service
5/5
Transparency
4/5
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Hrishi
HrishiSydney, NSW

Excellent customer service from John at Willowdale display homes

published

John at the Willowdale display homes, has been really helpful and has always made time to answer the many questions we have had - through weekends and lockdowns.

John has been upfront with the cost of upgrades and has been making sure we are comfortable with the process every step of the way. Not only that, John has ensured we got the most value by tailoring the deal for optimum profit within our budget. John puts forward simple options, to the best of his knowledge, to difficult questions so that the process moves forward.

The professionalism John has shown has given us the peace of mind in the process of building our new home.

Looking forward to beginning the build with Domaine Homes.

Customer Service
5/5
Timeliness
4/5
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Jakijust
JakijustSydney, NSW

Beyond Expectation

published

We would like to thank Domaine Homes Team for giving us beyond expectation customer service and house/land offer. We’ve had bad experience with the previous Builder we deal with but this Team (Domaine Warnervale) is superb. Jason clearly explains us everything we need to know about the offer, very professional and highly recommended. My wife and kids are very happy and satisfied most especially when we visited the showroom. Their website is so helpful with so many choices of facade and plans and the virtual 3D Tour that will take you to different parts of the house which makes us become more excited as it was so mesmerising. It was fantastic. Simple is a wrong word to describe their designs but absolutely modern and high above average.

Customer Service
5/5
Site Admin
5/5

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Toni
Toni Sydney Surrounds, NSW

Highly recommend this builder plus also amazing customer service from Jason at Warnervale!

published
Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
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Excellent Customer Service

published

My husband and I are extremely happy with the excellent Customer Service received thus far from the Domaine Homes team. The virtual contract presentation and electronic signing of our building contract was made simple by the very pleasant and friendly Contract Presenter - who was pleasant, extremely thorough and understands the contract content. We are very excited to move to the next stage of our home building journey.

Customer Service
5/5
Timeliness
5/5
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Sounds like a plan

published

Have been more than helpful with everything so far,has made everything clear and easy to understand and prompt with email updates and responded quickly to any question s be it phone or email and is extremely approachable just easy to get along with altogether no complaints so far so algood

Customer Service
5/5
Transparency
5/5
Binit
Binit Sydney Surrounds, NSW

Great Service from Jason at Hamlyn Terrace

published

Very Easy and Simple Process. Jason was amazing from beginning and helped with everything so far.
Easy to make changes with the inclusions and upgrades are available.
Hope it will be as smooth in the future for contract and colours.

We would recommend domain homes for house and land packages or someone want to use them to build.

Customer Service
5/5
Site Admin
5/5
See all Domaine Homes reviews

Questions & Answers

JAI
JAIasked
Domaine Homes NSW, Baulkham Hills

Hi Domain Team
May i know which are the Front Entry doors (Brand & Name) we can select and do you have any upgrade options for front entry door?

4 answers
Domaine Homes
Domaine HomesDomaine Homes

Hi Jai,

Thanks for the question, our front doors are Hume Newington and we offer four different styles: XN1, XN5, XN7 and XN16. As standard they are painted an external paint colour that you choose during your appointment, however we do offer a timber stain as an upgrade. We also offer other upgrades such as upgrading from an 820mm door to a 1020mm one depending on your house design and additional front door handle upgrades if you want add something a little extra.

Thanks, Domaine Homes!

JAI
JAI

Thank for your answer.i am planning Naveda 29 with 2750 ceiling height. Is there any other model number (door) which I can choose as upgrade?

Domaine Homes
Domaine HomesDomaine Homes

Hi Jai,

It would be best to speak to a Sales Consultant in regards to these questions. If you can pass on your details so we can get Toby our Sales Consultant to give you a ring, or alternatively you can contact us on 13 64 69.

Thanks, Domaine Homes!

Christopher Owen
Christopher Owenasked
Domaine Homes NSW, Baulkham Hills

Do you charge a fees for traffic control and if its not used are fees refunded? Note this the second time I’ve ask this question, but no answer from domain, they seem happy to answer questions on pre purchase , no answers after sales .cheers Christopher

No answers
Jason
Jasonasked
Domaine Homes NSW, Baulkham Hills

Hi Domaine Homes Team, may I know how long still we have to wait for your contractor returning to complete the insulation work in the roof? Can you provide an actual date instead of letting us wait and wait with no idea at all. My wife has trying to find out this from your team. We have a three months old baby and we don't want our baby suffering under the heat of this property with no completed work.

No answers
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Domaine Homes NSW, Baulkham Hills

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