Domaine Homes

Domaine Homes

 Verifieddomainehomes.com.au
Domaine Homes
4.8

458 reviews

PositivevsNegative
95% · 43520 · 4%

Reviews

458 reviews
Jean and Chris
Jean and ChrisHunter Region, NSW2 posts
  Verified Domaine Homes

Brilliant customer service

Our interactions with all the staff at Domaine homes has been exceptional. They have gone above and beyond our expectations and would personally like to thank Tom and Chelsea for being so patient with all our questions, it’s very much appreciated. Show details
Amanda Jackson
Amanda JacksonHunter Region, NSW2 posts
  Verified Domaine Homes
Flooring
MKR
MKRSydney, NSW
  Verified Domaine Homes
Stanley C. O.
Stanley C. O.Illawarra, NSW
  Verified Domaine Homes

Excellent customer service so far

We were attended to by sale consultant (Tristan), who explained and paid attention to the details we wanted included in the tender stage, He also ensured we got as much discount available for us. So far so good. Show details
salman s.
salman s.2 posts
  Verified Domaine Homes

Excellent experience so far

This is our second house but first construction. We went through multiple builders for quotes and Domaine came on top due to their offers. Value for money was important for us as we had a strict budget and happy with limitations that comes with volume builder. Michael has been a pleasure to deal with. He was always available to answer any questions including uncomfortable ones and keep up up to date through out the tender process. We are at contract stage and happy so far and hope it remains the same until we move into our new house. I would certainly recommend Domaine especially if you have a budget and don't need a custom builder as with that comes the premium in price. Show details
Heidi
Heidi
  Verified Domaine Homes

Perfect from start to finish

We went with another company who went bust then we found Domaine. From start to finish they were nothing but professional, communication was amazing and the end product amazing. So incredibly happy.
Big shout out to Chelsea at Baulkham Hills who was so great with communication and Gary our site supervisor who was so professional.
Highly recommend. Show details
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Rani A.
Rani A.Sydney, NSW2 posts
  Verified Domaine Homes

Couldn't have asked for a better builder

Blazing fast, great quality, streamlined process and helpful people. Billy, the supervisor that was looking after my property construction, was extremely helpful, diligent, and pleasant to deal with. Chelsea from the Customer Service team was very helpful and supportive as well. If I go back, I'd sign up with Domaine again. The only thing I would be mindful of, is making sure the cost of external work (landscape, driveway, etc.) is correctly budgeted for as Domaine doesn't take care of this part of the home. But as price, quality, and speed, Domaine over delivered. Show details
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Darren
DarrenSydney, NSW2 posts
  Verified Domaine Homes
Lucas G
Lucas G
  Verified Domaine Homes
Roxanne Burton
Roxanne BurtonHunter Region, NSW
  Verified Domaine Homes
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Josh R.
Josh R.
  Verified Domaine Homes

Unreal home selection experience

Tom had made the process of finding/ selecting my home seamless. The suggestions he made were both extremely helpful and added to my home design very positively. Knew what we were looking for and knew how do suggest and put the finer details of the home to us. Wasn’t just a business man selling a product, but someone that was there to genuinely help find and design the home I would love. Led to the build that was also done within the given time of build and thoroughly impressed throughout with the quality and time frame it was done, as well as the friendliness and easy to work with supervisor (Jackson)
Professional
Friendly
10/10 Show details
victoria
victoria2 posts
  Verified Domaine Homes

Simply easy for my forever home

My house was built a great timeframe, the team were helpful. Some issues with my house that i've found after living in it now for a few months. Plenty of rubbish left by the tradesman on top of the ground and in it. Pipeworks, metal, bricks, tiles, rubbish in general.
Overall, great house just a few broken tiles in the bathroom and heaps of rubbish on the external property. Show details
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Howard
Howard
  Verified Domaine Homes

Fantastic customer services

Before we came to Domaine Homes we already met a couple of builders. However, none of them made us satisfield. After we met Michael Depalo at the Box Hill office everthing was changed. Michael gave us a lot of ideas on building a new home. He used his professional knowledge to help us with our design and upgrades. And also he was willing to answer all our questions regarding to the construction.
We hope we will have a smooth communication in contract and color appointment and also the constrution process. Show details
Bernadene P.
Bernadene P.Sydney, NSW
  Verified Domaine Homes
MoonMan
MoonManHunter Region, NSW
  Verified Domaine Homes

An Honest & Transparent Build

I'm experienced in the world of construction so I'm familiar with the concept of marketing first, building second.

Domaine Home was a refreshing experience in that the price which was provided online was the price that my home was built for.

The quality, pre-set flexibility made this a positive experience that I'm happy to refer my friends with.

Whilst the pre set colour were tricky, we're happy with the finished outcome. Show details

Prazol N.
Prazol N.
  Verified Domaine Homes

Excellent pre construction process and very streamlined

In pre construction stage atm the process has been very straightforward and streamlined due to the ease of using and accessibility of their website.

Micheal at Box hill was very knowledgeable and helpful, sorted us out in various construction process and so were the ladies at Baulkham hill centre.

Very happy with the pre construction admin process so far and will hopefully construction and post construction will be more smooth & stressless as is the process right now.

Will update in next post. Show details

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Suzanne Noronha
Suzanne NoronhaSydney, NSW
  Verified Domaine Homes
Gracie X.
Gracie X.Sydney Surrounds, NSW
  Verified Domaine Homes

Exceptional Customer Service

Domaine Homes has a great Service & Warranty team, especially Cara and Trent. I always get a response for my enquiry within 24 hours. Trent is very knowledgeable and is a good handyman. He ensured all the repair work was completed to our satisfaction. I love my new home. Will definitely recommend Domaine Homes to my friends. Show details
John McCann
John McCannSydney Surrounds, NSW
  Verified Domaine Homes

Great experience, very efficient!!

Michael was very helpful, knowledgeable, and effective through the pricing and design selection phase. Was able to assist with design changes and explain extras and inclusions very clearly. Answered our many questions and left you feeling very confident in Domaine Homes to deliver you a very good finished home. Looking forward to construction. Thanks Michael and Domaine Homes. Show details
connectdolly
connectdolly
  Verified Domaine Homes

Excellent service by Michael Depalo from Domaine Homes

We have just started building with Domaine Homes. But I would like to thank Michael Depalo for his tremendous effort in getting the contract process done in record time especially when we were faced with approaching loan approval deadline. We wasted three weeks waiting for another builder who slapped us with an extra cost of 20,000 dollars for just soil but Domaine Homes has been transparent about costing and even brought down the initial quote price after our site reports came out positive. I hope we get our home built quickly as well. Show details
Customer Service
Transparency
Yaan C.
Yaan C.2 posts
  Verified Domaine Homes

Responsible and professional site manager

My new house was handed over 4 months ago. It was built during the period of Covid and long raining days. My lucky is during the whole period our bulder Kieran Carruthers demostraed his professional management and excellent customer service skills. He organised all the work optimistically so as to achieve the final top quality under the advert conditions, We are very happy with Kieran and Domaine Homes. Show details
Robert
Robert2 posts
  Verified Domaine Homes

Couldn’t be happier

The whole process was a dream start to finish supervisor was easy to get in contact with and kept us informed the whole way through, finish of the house is outstanding Show details
Customer Service
Jacqueline H.
Jacqueline H.Sydney, NSW
  Verified Domaine Homes
Customer Service
Timeliness
Transparency
H. Vora
H. VoraSydney, NSW
  Verified Domaine Homes
Purvesh B.
Purvesh B.Sydney, NSW
  Verified Domaine Homes
Customer Service
Site Admin
Timeliness
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Vinay
VinaySydney, NSW2 posts
  Verified Domaine Homes
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Ricky
RickySydney Surrounds, NSW3 posts
  Verified Domaine Homes
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Kelly A.
Kelly A.Sydney, NSW
  Verified Domaine Homes
Holly
HollySydney, NSW2 posts
  Verified Domaine Homes

Fantastic Colour Selection and Contract Process

We had our colour selection and contract appointment with Domaine Homes today.

Our contract presenter Siobhan was wonderful to deal with. She was well prepared for our meeting, and Siobhan took us through the contract, explaining the relevant clauses in easy to understand terms. We had a few questions and she responded these within the same day!

Next up was our Colour Selections. Tyla was very knowledgeable and guided us through the process systematically. The Domaine Homes curated colour schemes make choosing quite easy! During our appointment, Tyla asked questions to understand what style we were looking for, and we are so looking forward to starting our build with Domaine Homes! Show details ·  1

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Jax H.
Jax H.Sydney, NSW
  Verified Domaine Homes
DEEPU P.
DEEPU P.Hunter Region, NSW
  Verified Domaine Homes
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Marika A.
Marika A.
  Verified Domaine Homes

Best decision I chose Domaine Homes!

Siobhan​​, Tyla, Kelly and the rest of the team have been friendly and very accommodating for first timer like me. Thank you so much and looking forward to everything step of this journey with you! Show details ·  1
Rahul
RahulSydney, NSW2 posts
  Fair Incentive Verified Domaine Homes

Excellent customer service

Customer service staff were really helpfull and quick to respond every email, adviced us in some matters which we missed out.
Flexible with changes ,they still considered old tender price, even after expiry of tender... Show details ·  1
Ellie
EllieSydney, NSW2 posts
  Verified Domaine Homes
Site Admin
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Lily0622
Lily0622Sydney, NSW57 posts
  Verified Domaine Homes
Customer Service
Timeliness
Transparency
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Rakiba
Rakiba
  Verified Domaine Homes

Great pre-construction experience

We recently signed a build contract with Domaine Homes. Michael our sale consultant was so very helpful. From the first appointment to the contract signing he was always available and responded to our queries promptly. Very happy with the service we received so far. Eagerly waiting for construction to begin. Show details ·  1
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Adamkellea
AdamkelleaHunter Region, NSW2 posts
  Verified Domaine Homes
Harry
HarrySydney, NSW2 posts
  Verified Domaine Homes

Journey so far - Customer Service and Pre-construction

We have just completed the process till pre construction and now eagerly awaiting for the build to commence. It has been an amazing experience so far and hope that construction phase and beyond will be the same. Right from the contract appointment , to colour selection to getting our CDC approvals, we have been stoked at how co-operative and supportive the entire team have been. The communication has been clear and prompt and has helped us get rid of our nervousness along the way. I absolutely enjoyed dealing with Chelsea. I found her to be on top of everything which was just amazing and we didn't spend a minute more than we had to in the process, due to Chelsea. In fact her follow ups kept me on my toes :) and kept things moving. Show details ·  1
Sanjeeb
Sanjeeb3 posts
  Verified Domaine Homes
Paul
Paul5 posts
  Verified Domaine Homes
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