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Domayne ACT, Fyshwick

Domayne ACT, Fyshwick

3.2 from 13 reviews · View Statistics

Reviews

3.2

13 reviews
  • Product Quality
    3.8 (4)
  • Return Claim MadeYes (1) · No (4)
  • Warranty Claim MadeYes (1) · No (4)
  • Product Appearance As advertised (3) · Not as advertised (0)
  • Customer Service
    2.4 (5)
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Prue M.

Prue M.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Couch was worth the wait

published

My Zuri couch arrived on the weekend and it's better than I could have imagined. It was worth the wait and it's made in Australia. Delivery was seamless. Thank you Domayne - we are very happy!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFyshwick
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Paul V

Paul VKambah 2902, ACT

A Happy TV Experience

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFyshwick, ACT
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Toji

TojiFadden 2904, ACT

  • 2 reviews

Cook Top

published

I bought new euromade imz96 cook top from domayne fyshwick. But the cook top doesn't work well. Sometimes it won't start and some zones doesn't function at all. I went to domayne fyshwick and lodged complaint three weeks ago but no one was contacted me from domayne or euromade to give me the updates. I feel the customer service is very poor. Everytime i call domayne to get an update the staff would say someone will get back you soon. But it never happened.

Over all i am very unhappy about the product and customer service

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationCanberra domayne
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True Reviewer

True ReviewerNew South Wales

  • 6 reviews
  • 4 likes

Good quality furniture.

published

After looking at a few places for a couch found it here. A fraction expensive than others but that's because the quality is great. Been an year and the couch is great. Will shop again.

Incentivised ReviewNo
Cheryl from Kingston

Cheryl from KingstonKingston 2604, ACT

Never again - Rude after-sales service

published

I bought a product on sale. It was only $20. I went to return it unused and the staff were patronising and downright rude as if I had some nerve returning a sale item. I am pretty sure that their refusal to give me a refund, or even a store voucher, is in breach of consumer protection law (which I will follow up). As for Domayne Fyshwick, forget it. Never again will I set foot in a Domayne store.

Cheryl

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationFyshwick ACT
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Delivery was terrible

published

The delivery guys were 4 hours late delivering my appliance I bought in store, did not apologise for being late and complained and swore the whole time they were installing my appliance.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFyshwick
See all answers

The lady over the phone told me to keep shut

published

We bought dinning set and was calling to ask when to expect deleivery. She turned the whole conversation into an argument and even went ahead to tell me to keep shut over the phone. As a customer care representative I can say she is rude, no empathy and a bad ambassador of Domayne. Meanwhile I spoke with the other lady at the bed section she made me feel important and gave me useful information as requested.

Shop LocationACT, Fyshwick
Tan

TanCanberra

  • 2 reviews

Perfect Customer Service by Kai Carbine

published

I went into Domayne to purchase a printer and was served by Kai in the Fyshwick store, Kai was amazing and so helpful in everything. He made me feel very welcome and explained everything, he even offered to take the printer to the car for me - Thank you Kai

Shop LocationACT, Fyshwick
Sunita

Sunita

  • 2 reviews

Excellent customer service by SARKIS MOVSESSIAN

published

Excellent customer service by SARKIS MOVSESSIAN
SARKIS gave us a fantastic shopping experience in the BEDDING SECTION at DOMAYN, Fyshwick. He has exceptional product knowledge and is very helpful & friendly. I would highly recommend this store to all:)

Congrats to DOMAYN, Fyshwick for having such an exceptional Manager who is an asset to the business.
Thank you SARKIS for all your help!

Shop LocationACT, Fyshwick
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Ralf

RalfQueanbeyan, New South Wales

  • 2 reviews
  • 3 likes

Worried - slow warranty resolution

published
Shop LocationACT, Fyshwick
3 comments
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May

MayCanberra

  • 7 reviews
  • 6 likes

Domayne VIP Evening

published

Recently I attended a VIP evening, hosted by Domayne at Fyshwick. My 13 year old Grandson attended with me, it was a pleasant evening and we purchased several discounted furniture items. One item was not in stock so had to be ordered in, the staff member told me it would take a couple of weeks. To my surprise it arrived in a couple of days which I was very happy with. I found the staff to be pleasant and helpful.

Shop LocationACT, Fyshwick
Grosed out customer

Grosed out customerAct

  • 6 reviews
  • 6 likes

Domayne - now shipping free mould!

published

Ordered bedbase got mouldy water damaged bedbase.
This a after 6 months stuff around.
Don't shop there if you want to keep your sanity.

Shop LocationACT, Fyshwick
Cheryl

CherylTheodore

  • 2 reviews

Fisher & Paykel

published

We have just had our fridge delivered,we are delighted with it, the salesperson at Domayne in Fyshwick ACT was just wonderful, I had prices from other retailers and he matched and even bettered the price for us. So if you need good service and a great price go and see them. Nothing was too much trouble

Shop LocationACT, Fyshwick
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Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Mattresses and Outdoor
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