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Domayne NSW

Domayne NSW

Alexandria, Auburn, Kotara, etc...
2.4 from 159 reviews

Reviews

1.0

5 reviews
5
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4
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Keith T.

Keith T.Sydney Surrounds, NSW

  • 2 reviews

Leather lounges

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationDomayne West Gosford

Lied and conveniently omitted terms point of sale Domayne Computers

published

Had the money to purchase, wife convinced by sales scam artist at DOMAYNE if damaged would be fixed (computers for school) taking out flexirent was sold to us as a purchase and insurance deal. We were told that we could keep paying and upgrade at the end of term, nothing else not a thing about paying out or having to return the equipment. At the end after paying $7,536 we are told we need to keep paying and we do not own the computers. Absolutely lied to by DOMAYNE. Called Flexirent and sorted ended up paying $700 over the RENT term not LOAN as sold to us. I bet they are offered incentives to sign you up to Flexirent. #Banking royal commission

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationKotara
Frager

FragerSydney Surrounds, NSW

  • 4 reviews

Keep away from this store.

published

Beware !!!. Do not deal with this mob. We bought a dining suite at a clearance sale. When they were delivered, the material on the chairs were damaged. They refuse to replace them.Kepp in mind, this is a Domayne franchise, not a Domayne store. If you want peace of mind, shop somewhere else. All the Domayne sections are a different franchise, so keep away from the furniture franchise.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationWest Gosford.
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Ebs

EbsSydney, NSW

  • 9 reviews

Bad service

published

Bad customer service after they complete the order and received my money. After 7 months back and fourth with issues with a recliner chair I ordered I am now receiving a refund. They’re blaming the manufacturers but I think it’s a way to cover their errors, they probably forgot to put the order in. I also got a leather lounge set the same time I ordered the recliner but the arm of one lounge broke in the first month, when they went to replace it they were taking my lounges and expected me to wait a few weeks for a replacement lounge, when they could’ve just taken the faulty lounges when they were replacing them at the same time. Very incompetent and unorganised.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationOrange grove Liverpool
Nick D

Nick DSydney

  • 3 reviews

Worst after service

published

All good if the product work well but if anything happens you are left to do all the chasing and work to get it fix. I experience this first hand when I purchase my 5k lounge and the electric recliner did not work.

After numerous call and email exchange that barely go any where because Domayne put the problem on to the manufactures and as if it is no longer their issues. Took me 2-3 months to get a tech down and have it fixed.

Also the buying experience is terrible, there is no black or white with the price tag and if you don't know how to haggle, you are in the worst position. So if you see a price tag for X amount take away 25%. Terrible business model...

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
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