Staff and delivery
Doesn't deserve a 1 star rating
Avoid domayne at all costs. It’s not worth it!! You will regret dealing with them
- NSW, Auburn
Dont trust the warranty on Mattress!
Long story short, spend a ton of money on mattress, 8-9 months happy days! Backpain started because of sagging and complaints, inspection specialist from manufacturer confirmed it needs to be fixed and but wouldnt take the mattress as the stairway is narrow and bed will need to be bend and it would damage the mattress. He said it should the damage would have been caused when it was delivered. This is new information for us, and nothing was told to us at delivery, they delivered straight to the bedroom upstairs. so basically Domayne delivered an...expensive mattress damaging it and now they are not taking responsibility and we are being send back and forth between the manufacturer (A H Beards) and them. We first complaint this in October and since then sleeping on the couch . Asked for a written confirmation why they are denying the request and they refused to do it. I have lost any hope and giving up the dialogues with and I have logged a complaint with fairtrading. - KingKoil Positano Mattress & Bed
Will never go back because of Natasha...Bring back Luke
Natasha was very rude to me on the phone yesterday, full of ignorance and no respect.
Unkind to my mother aswell.
Find out how Domayne NSW compares to other Furniture Shops
Know better, choose better.
Keep away from this store.
Beware !!!. Do not deal with this mob. We bought a dining suite at a clearance sale. When they were delivered, the material on the chairs were damaged. They refuse to replace them.Kepp in mind, this is a Domayne franchise, not a Domayne store. If you want peace of mind, shop somewhere else. All the Domayne sections are a different franchise, so keep away from the furniture franchise.
- NSW, Liverpool
Bad customer service after they complete the order and received my money. After 7 months back and fourth with issues with a recliner chair I ordered I am now receiving a refund. They’re blaming the manufacturers but I think it’s a way to cover their errors, they probably forgot to put the order in. I also got a leather lounge set the same time I ordered the recliner but the arm of one lounge broke in the first month, when they went to replace it they were taking my lounges and expected me to wait a few weeks for a replacement lounge, when they could’ve just taken the faulty lounges when they were replacing them at the same time. Very incompetent and unorganised.
|Category||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Mattresses and Outdoor||Bedroom, Mattresses and Outdoor||Bedroom, Mattresses and Outdoor||Bedroom, Mattresses and Outdoor|
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