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Domayne NSW

Domayne NSW

Alexandria, Auburn, Kotara, etc...
2.4 from 162 reviews

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Frager

FragerSydney Surrounds, NSW

  • 4 reviews
  • 3 likes

Keep away from this store.

published

Beware !!!. Do not deal with this mob. We bought a dining suite at a clearance sale. When they were delivered, the material on the chairs were damaged. They refuse to replace them.Kepp in mind, this is a Domayne franchise, not a Domayne store. If you want peace of mind, shop somewhere else. All the Domayne sections are a different franchise, so keep away from the furniture franchise.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationWest Gosford.
Nick D

Nick DSydney

  • 3 reviews

Worst after service

published

All good if the product work well but if anything happens you are left to do all the chasing and work to get it fix. I experience this first hand when I purchase my 5k lounge and the electric recliner did not work.

After numerous call and email exchange that barely go any where because Domayne put the problem on to the manufactures and as if it is no longer their issues. Took me 2-3 months to get a tech down and have it fixed.

Also the buying experience is terrible, there is no black or white with the price tag and if you don't know how to haggle, you are in the worst position. So if you see a price tag for X amount take away 25%. Terrible business model...

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
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