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Doors Plus
4.2 from 5,104 reviews

Reviews

4.2

1,115 reviews
5
(812)
4
(91)
3
(18)
2
(31)
1
(163)
  • Product Quality
    4.5 (1,019)
  • Return Claim MadeYes · No (1,115)
  • Job Satisfaction
    4.3 (864)
  • Customer Service
    4.2 (1,058)
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Peter Curmi

Peter CurmiSydney, NSW

  • Verified customer

Excellent Service

published

I had a number of doors installed in my home this week, the guy that did the job was named Chesco, I found him to be a very professional at this job the workmanship was excellent, and cleaned up after himself. I will recommend him to anyone that needs doors installed.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationMinchinbury
Steven from Eltham

Steven from ElthamEltham

  • 2 reviews

Great service

published

Really good - used COVID protocol - kept social distance, Rang before hand, cleaned up, ensured that any rubbish was removed. The store was really good, quick transaction and made the installation booking to fit in with the family needs.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationCampbellfield

Remarkable difference

published

We had 2 old rattler sliding doors with the old metal pelmets replaced. Hamish was our installer and did an absolutely fantastic job. We had the plain doors changed to the Oakfield moulded panel doors and had timber pelmets put in. Hamish was a pleasure to deal with and had such precision to detail.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationMacgregor Qld
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Barry

BarryMetropolitan Adelaide, SA

  • 2 reviews

Excellent Service with delivery on time.

published

Staff at Doors Plus were extremely helpful and were happy to assist with any request. Nothing was too much trouble. Delivered on time and installation handled professionally. Friendly and reliable. Would recommend highly.

Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationSt Marys S.A.
Maxine S.

Maxine S.Greater Melbourne (Metropolitan), VIC

Poor customer service

published

This was late 2019 I went into campbellfield store to ask for quote had to wait for a long time
Rang to Organised for a quote. Took two weeks And me calling a few times to even get someone to return my calls

When door arrived the guy wasn’t not very nice
About 1 month later I called to say that Pin in hinges on door coming out and that I. Couldn’t get them back in was told to send photo of them which I did
With my info
Still waiting for reply about 8 months later
I ended up calling and paying someone else to fix problem
Will never use or recommend your company

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationCampbellfield Victoria

Excellent service

published

Thank you to the team at sefton park for excellent service and installation. Took the time to advise us on the right doors and installer was clean and friendly.thank you all from start to finish for the old fashion service .

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationSefton park

Very happy with final product

published

I was very happy with the service I received at the Sefton Park store. Salvatore was very helpful in helping me select the door that would be best for my requirements. The install was fairly simple and quick. There was a small misunderstanding over a request to re-install the lock on my old door to the new one but the carpenter installing the door helped me with working out what needed to be done.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationSefton Park, SA
1 comment
Doors Plus
doors p.Doors Plus
T Bogatai

T BogataiMid North Coast, NSW

A good door for us

published

We have been impressed with the product (although highly priced) and particularly with the installation by Adam and his off slider Hassan?Peter in sales explained all to us well at the time...T Bogatai

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGranville
1 comment
Doors Plus
doors p.Doors Plus
Alice

Alice

  • 2 reviews

Excellent Service - Grandville Store

published

I highly recommend Grandville Doors Plus. Peter and Matthew made my instore experience pleasurable. The daunting task of choosing the right doors was made easy given their in-depth product knowledge, professionalism, and general expert advice. I'm extremely satisfied with the door selection, quality, price, and problem-free installation by Zabi. Thank you for a job well done!

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationGrandville
1 comment
Doors Plus
doors p.Doors Plus
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Amazing Service - Newcastle Store

published

Allan - Sales and Jacob - Installer from Newcastle Doors Plus were amazing from beginning to end. The purchase of the 9 doors was made so easy and the installation problem free. The doors look amazing and well worth the money. Great quality service and products. Thank you so much, the house definitely looks different and finished.

Customer Service
Return Claim MadeNo
Store LocationNewcastle, NSW
1 comment
Doors Plus
doors p.Doors Plus

Supply & installation of 4 internal doors.

published

To the sales team Matt at the Granville store, 5 star service. To the installer Chesco again 5 star service. The doors look awesome and were very well installed. Thanks Doors Plus for quality service and a quality product.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationGranville - Sydney
1 comment
Doors Plus
doors p.Doors Plus
Melissa

MelissaSouthwest, VIC

  • 2 reviews

Failed to live up to adverts

published

I bought a door from Doors Plus in Geelong. In spite of requesting a measure and quote as advertised - this was not forthcoming and the door was too small when the fitter arrived. I was also advised to purchase a whole lot of fitting which were unnecessary. No compensation provided. Really disappointing

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationNorth Geelong
1 comment
Doors Plus
doors p.Doors Plus
Veri

VeriPerth, WA

  • 2 reviews

Beautiful

published

Great service, options, love my new door and will be buying more. Installation was quick and it gave my house a brand new look. Now to get internal doors on.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationBalcatta WA
1 comment
Doors Plus
doors p.Doors Plus
Ian D M

Ian D MSouth East Queensland, QLD

  • Verified customer

It’s when things go wrong, that’s when you can judge customer service.

published
Customer Service
Return Claim MadeNo
Store LocationGold Coast Qld
1 comment
Doors Plus
doors p.Doors Plus
Ken D.

Ken D.Sydney Surrounds, NSW

No fuss and excellent service.

published

I had three security doors fitted to my new home. It takes a little while to have them made but it’s well worth the wait. Great quality and the fitting process was outstanding. 10/10

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationCasula
1 comment
Doors Plus
doors p.Doors Plus
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Terry and Helen Keogh

Terry and Helen KeoghSydney Surrounds, NSW

Excellent job!! DPYU52104

published

We are so pleased that we went to Minchinbury "Doors Plus" where we met with Mitchell on two occasions, as we were deciding which 2 doors to get. There are two doors to the laundry, a hinged door and a sliding door.
Harry, the Installer, was also excellent - as I said to him " I was pleased that Harry was doing the intricate carpentry"!!

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationMinchinbury "Doors Plus".
1 comment
Doors Plus
doors p.Doors Plus
Jules

JulesMetropolitan Adelaide, SA

  • 2 reviews

Good job happy with service

published

Awesome job guys. Thank you for all you’re help. Very happy with the end product was well informed of any issues that required any necessary updates. Most happy with the end product.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationSeftonpark
1 comment
Doors Plus
doors p.Doors Plus

Damage done to floor and very unprofessional service

published

The installer didn't use a drop cloth and left a large chip in my brand new flooring. He also left broken glass and rubbish everywhere inside and out. I let the store know but they never got back to me. The entire process was very unprofessional in many ways.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationSefton Park
1 comment
Doors Plus
doors p.Doors Plus

Very disappointed.

published
Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationGosford
1 comment
Doors Plus
doors p.Doors Plus
  • Verified customer

Love my new doors!

published

Doors plus were excellent to deal with. Wayne the salesman was so helpful with advice and support. They were upfront and honest about delivery and installation times which was such a big help. Installation was quick and I really can't fault them at all. Very happy with my doors

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationSefton Park, SA
1 comment
Doors Plus
doors p.Doors Plus
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Questions & Answers

Anna papaziakas

Anna papaziakasasked

Need to get some quotes

1 answer

Anna, We went with the “swinging door”, which at that stage was “on special”. Helen wanted more light in the laundry. The “sliding door” into the laundry we went with the “standard sliding door“ which was available. We did NOT get quotes.

David-48

David-48asked

For our Guardian 2 in one door, we need a "door handle stop" on the wall to stop the glass door handle damaging the wall when the full door is opened from the outside.
Any ideas where I can get a suitable stop?

No answers
Minu A.

Minu A.asked

what is 100100 canopy tinted?

1 answer
Doors Plus
doors p.Doors Plus

Hello,

This refers to a Canopy, a product that Doors Plus can provide, that can be installed above a doorway, to provide some protection. The code you have mentioned in the SKU code for that product.

Thankyou
Regards
Gus

Get an answer from our members and Doors Plus representatives

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