Reviewer Photos & Videos
- Verified customer
I had a number of doors installed in my home this week, the guy that did the job was named Chesco, I found him to be a very professional at this job the workmanship was excellent, and cleaned up after himself. I will recommend him to anyone that needs doors installed.
Really good - used COVID protocol - kept social distance, Rang before hand, cleaned up, ensured that any rubbish was removed. The store was really good, quick transaction and made the installation booking to fit in with the family needs.
We had 2 old rattler sliding doors with the old metal pelmets replaced. Hamish was our installer and did an absolutely fantastic job. We had the plain doors changed to the Oakfield moulded panel doors and had timber pelmets put in. Hamish was a pleasure to deal with and had such precision to detail.
Excellent Service with delivery on time.
Staff at Doors Plus were extremely helpful and were happy to assist with any request. Nothing was too much trouble. Delivered on time and installation handled professionally. Friendly and reliable. Would recommend highly.
Poor customer service
This was late 2019 I went into campbellfield store to ask for quote had to wait for a long time
Rang to Organised for a quote. Took two weeks And me calling a few times to even get someone to return my calls
When door arrived the guy wasn’t not very nice
About 1 month later I called to say that Pin in hinges on door coming out and that I. Couldn’t get them back in was told to send photo of them which I did
With my info
Still waiting for reply about 8 months later
I ended up calling and paying someone else to fix problem
Will never use or recommend your company
Thank you to the team at sefton park for excellent service and installation. Took the time to advise us on the right doors and installer was clean and friendly.thank you all from start to finish for the old fashion service .
Very happy with final product
I was very happy with the service I received at the Sefton Park store. Salvatore was very helpful in helping me select the door that would be best for my requirements. The install was fairly simple and quick. There was a small misunderstanding over a request to re-install the lock on my old door to the new one but the carpenter installing the door helped me with working out what needed to be done.
A good door for us
We have been impressed with the product (although highly priced) and particularly with the installation by Adam and his off slider Hassan?Peter in sales explained all to us well at the time...T Bogatai
Excellent Service - Grandville Store
I highly recommend Grandville Doors Plus. Peter and Matthew made my instore experience pleasurable. The daunting task of choosing the right doors was made easy given their in-depth product knowledge, professionalism, and general expert advice. I'm extremely satisfied with the door selection, quality, price, and problem-free installation by Zabi. Thank you for a job well done!
Amazing Service - Newcastle Store
Allan - Sales and Jacob - Installer from Newcastle Doors Plus were amazing from beginning to end. The purchase of the 9 doors was made so easy and the installation problem free. The doors look amazing and well worth the money. Great quality service and products. Thank you so much, the house definitely looks different and finished.
Supply & installation of 4 internal doors.
To the sales team Matt at the Granville store, 5 star service. To the installer Chesco again 5 star service. The doors look awesome and were very well installed. Thanks Doors Plus for quality service and a quality product.
Failed to live up to adverts
I bought a door from Doors Plus in Geelong. In spite of requesting a measure and quote as advertised - this was not forthcoming and the door was too small when the fitter arrived. I was also advised to purchase a whole lot of fitting which were unnecessary. No compensation provided. Really disappointing
- Verified customer
It’s when things go wrong, that’s when you can judge customer service.
Contracted on 8/05/20 for a byfold, quoted 10 week delivery from check measure. Check measure completed 9/5/20. Got a call 3/6/20 to do a check measure. I telephoned [name removed] (salesman) after 2nd check measure to confirm original installation date. [name removed] told me he couldn’t help, my installation would be ten weeks from today and blamed [name removed] (check measures) for loosing the paperwork.
Spoke to [name removed] (manager) he blamed delivery of glass that had to come from the UK by boat and this would take six weeks.(lie) Tol...
No fuss and excellent service.
I had three security doors fitted to my new home. It takes a little while to have them made but it’s well worth the wait. Great quality and the fitting process was outstanding. 10/10
Excellent job!! DPYU52104
We are so pleased that we went to Minchinbury "Doors Plus" where we met with Mitchell on two occasions, as we were deciding which 2 doors to get. There are two doors to the laundry, a hinged door and a sliding door.
Harry, the Installer, was also excellent - as I said to him " I was pleased that Harry was doing the intricate carpentry"!!
Good job happy with service
Awesome job guys. Thank you for all you’re help. Very happy with the end product was well informed of any issues that required any necessary updates. Most happy with the end product.
Damage done to floor and very unprofessional service
The installer didn't use a drop cloth and left a large chip in my brand new flooring. He also left broken glass and rubbish everywhere inside and out. I let the store know but they never got back to me. The entire process was very unprofessional in many ways.
[name removed] from the Gosford showroom was amazing. Very helpful & friendly. However, the same cannot be said for [name removed] from their customer service line.
Our door was installed with an incorrect step. When I called about the issue the staff member said they would get back to me but I ended up having to chase them. When I got through to [name removed] - team leader, she was incredibly rude. When I explained that the step was stained when it was meant to be raw & was told it wasn’t, even after I sanded the step back myself to ensure I...
- Verified customer
Love my new doors!
Doors plus were excellent to deal with. Wayne the salesman was so helpful with advice and support. They were upfront and honest about delivery and installation times which was such a big help. Installation was quick and I really can't fault them at all. Very happy with my doors
Questions & Answers
For our Guardian 2 in one door, we need a "door handle stop" on the wall to stop the glass door handle damaging the wall when the full door is opened from the outside.
Any ideas where I can get a suitable stop?
what is 100100 canopy tinted?
doors p.Doors Plus
This refers to a Canopy, a product that Doors Plus can provide, that can be installed above a doorway, to provide some protection. The code you have mentioned in the SKU code for that product.
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