Reviewer Photos & Videos
Great product and customer service
Very helpful team, always give me good recommendation on what’s best for me. Love my new door now. Thank you to the Granville team for providing an incredible customer service.
Excellent service - from start to finish
I can’t speak highly enough of the lovely service I’ve received from this team, from start to finish. From my initial booking to the installation, this team is truly professional. They turned up on the dot for appointments, installed a beautiful door without any glitches, left No trace of a mess behind (cleaned up after themselves), and were totally respectful every step of the way. Thank you so much for the wonderful experience Doors Plus Cannington. I’ll be recommending you.
Great customer service and installation from DoorsPlus Macgregor .
Raymond was efficient, courteous and easy for us to deal with .
Hamish was punctual, polite and we were very happy with the quality of his work . We would both highly recommend Hamish and know he’s an asset to the team at Doors Plus Macgregor
Had issues with handle and lock for 18 months
In January 2019 I spent over $1000 and had a door installed with Doorsplus Casula. Since installation the handle and lock have been very hard to open and shut. After complaining several times after installation and a few visits from the carpenter still I was told the handle was still "stiff" and it will "loosen up". Initially I was told it wasn't under warrenty which I find interesting considering I've had issues since installation. 18 months later I find myself sitting in my lounge room still waiting for the carpnter to come out for a 5th time.... I've made phonecalls and emails to no end which result in staff seeming disinterested. Don't rely on timings on arrival, as I've had too take several day's off work to wait for carpenter to fix this lock and handle. Wouldn't recommend Doorsplus and their subs standard service to anyone.
- Verified customer
I had a number of doors installed in my home this week, the guy that did the job was named Chesco, I found him to be a very professional at this job the workmanship was excellent, and cleaned up after himself. I will recommend him to anyone that needs doors installed.
Really good - used COVID protocol - kept social distance, Rang before hand, cleaned up, ensured that any rubbish was removed. The store was really good, quick transaction and made the installation booking to fit in with the family needs.
We had 2 old rattler sliding doors with the old metal pelmets replaced. Hamish was our installer and did an absolutely fantastic job. We had the plain doors changed to the Oakfield moulded panel doors and had timber pelmets put in. Hamish was a pleasure to deal with and had such precision to detail.
Excellent Service with delivery on time.
Staff at Doors Plus were extremely helpful and were happy to assist with any request. Nothing was too much trouble. Delivered on time and installation handled professionally. Friendly and reliable. Would recommend highly.
Poor customer service
This was late 2019 I went into campbellfield store to ask for quote had to wait for a long time
Rang to Organised for a quote. Took two weeks And me calling a few times to even get someone to return my calls
When door arrived the guy wasn’t not very nice
About 1 month later I called to say that Pin in hinges on door coming out and that I. Couldn’t get them back in was told to send photo of them which I did
With my info
Still waiting for reply about 8 months later
I ended up calling and paying someone else to fix problem
Will never use or recommend your company
Thank you to the team at sefton park for excellent service and installation. Took the time to advise us on the right doors and installer was clean and friendly.thank you all from start to finish for the old fashion service .
ACT: Locks stopped working after 12 months
New doors and security shutters have had constant issues with locking. My rear security shutter can no longer be locked from the outside. For some reason they can only be unlocked with keys from the inside - which is useless. Issues started happening straight after warranty expired. Not happy with their product at all. Needs to review their locking systems.
Very happy with final product
I was very happy with the service I received at the Sefton Park store. Salvatore was very helpful in helping me select the door that would be best for my requirements. The install was fairly simple and quick. There was a small misunderstanding over a request to re-install the lock on my old door to the new one but the carpenter installing the door helped me with working out what needed to be done.
I have been renovating my home on a strict budget and undertaking work that I can do myself to save some money. I wish to highly recommend Sameer, the Manager at Arundel Doors Plus. Sameer helped me choose doors that fell within my parameters, yet remained stylish. On the due date for delivery, his driver fell ill and he personally delivered the doors in his private car to meet my schedule - rare service in this day and age. Thank you for your excellent service and seamless transaction.
A good door for us
We have been impressed with the product (although highly priced) and particularly with the installation by Adam and his off slider Hassan?Peter in sales explained all to us well at the time...T Bogatai
Excellent Service - Grandville Store
I highly recommend Grandville Doors Plus. Peter and Matthew made my instore experience pleasurable. The daunting task of choosing the right doors was made easy given their in-depth product knowledge, professionalism, and general expert advice. I'm extremely satisfied with the door selection, quality, price, and problem-free installation by Zabi. Thank you for a job well done!
Amazing Service - Newcastle Store
Allan - Sales and Jacob - Installer from Newcastle Doors Plus were amazing from beginning to end. The purchase of the 9 doors was made so easy and the installation problem free. The doors look amazing and well worth the money. Great quality service and products. Thank you so much, the house definitely looks different and finished.
Supply & installation of 4 internal doors.
To the sales team Matt at the Granville store, 5 star service. To the installer Chesco again 5 star service. The doors look awesome and were very well installed. Thanks Doors Plus for quality service and a quality product.
Failed to live up to adverts
I bought a door from Doors Plus in Geelong. In spite of requesting a measure and quote as advertised - this was not forthcoming and the door was too small when the fitter arrived. I was also advised to purchase a whole lot of fitting which were unnecessary. No compensation provided. Really disappointing
- Verified customer
It’s when things go wrong, that’s when you can judge customer service.
Contracted on 8/05/20 for a byfold, quoted 10 week delivery from check measure. Check measure completed 9/5/20. Got a call 3/6/20 to do a check measure. I telephoned [name removed] (salesman) after 2nd check measure to confirm original installation date. [name removed] told me he couldn’t help, my installation would be ten weeks from today and blamed [name removed] (check measures) for loosing the paperwork.
Spoke to [name removed] (manager) he blamed delivery of glass that had to come from the UK by boat and this would take six weeks.(lie) Tol...
Questions & Answers
Need to get some quotes
Anna, We went with the “swinging door”, which at that stage was “on special”. Helen wanted more light in the laundry. The “sliding door” into the laundry we went with the “standard sliding door“ which was available. We did NOT get quotes.
doors p.Doors Plus
Thanks for reaching out.
We can definitely help with a quote.
We encourage customers to visit their nearest showrooms to view and choose from hundred of options and designs we offer. Once you have chosen everything in person, a trained sales consultant can visit your home for a free in home measure and quote.
In the meantime, take a look at our monthly specials in the link below:
Hope this helps!
For our Guardian 2 in one door, we need a "door handle stop" on the wall to stop the glass door handle damaging the wall when the full door is opened from the outside.
Any ideas where I can get a suitable stop?
doors p.Doors Plus
Thanks for your questions and i apologise for the delay in my response.
I would suggest looking at your local hardware store otherwise i am not sure where you can purchase them from.
what is 100100 canopy tinted?
doors p.Doors Plus
This refers to a Canopy, a product that Doors Plus can provide, that can be installed above a doorway, to provide some protection. The code you have mentioned in the SKU code for that product.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.