Reviewer Photos & Videos
Could it be any easier?
I had the pleasure of visiting the team in Granville. With an experienced sales team to deal with & an experienced installer, a job that I had been putting off for a while was sorted within a couple of weeks. I will know who I will be visiting next time I am needing more work done. Thanks to Peter and the team.
- Verified customer
Product really good after sales service woeful
I have zone living doors that do not shut and need adjustment. So far 3 calls has resulted in nothing. This pre-dated Covid-19. Just absolutely no service. I stressed I was not expecting a warranty claim, just wanted doors that actually shut and as it is winter I am cold as doors are able to semi close but pop open letting all heat out and blasts of cold air in.
Further Update: Below is the Customer Service response - 6 Days later I still have not been contacted - I would NOT advise dealing with this company as these 2 year old doors are going to be very expensive to replace as Doors Plus do not stand by their products.
Excellent Service, Amazing Installation
Our salesperson Ivan was very pleasant & accommodating to work with. Our carpenter / installer Duc was amazing !! Duc was extremely diligent and a true craftsman, taking great pride & care in his work, leaving a clean & tidy workplace upon completion, all to ensure a top quality job and high customer satisfaction.
Review Post Installation of Security Doors
The installing of double security doors that lead out of the house onto the alfresco was a job well done and done to expectations. I could not have asked anything more.
I would say the organisation - St Peters Doorsplus are reliable and trustworthy!
When next you want a door (s) installed think about Doorsplus first!
Great service at sale but guy who installed -5
Main North Road Store -
[name removed] was amazing (sales guy) very friendly and approachable, he even did the undercoat on our
Architrave, when we provided evidence on the job he sent [name removed] back to fix it.
[name removed] was very friendly when he came the
First time. However when he left We noticed a 20ml gap under the architrave on the floor on one of the left hand side down the bottom. He left a lot of nails on the ground in the house ans rubbish everywhere. When walked put the front he told me he was unable to clean up the saw
Adamstown Branch is a Fantastic Company to Deal With
I recently purchased a new entry door from Doors Plus in Adamstown (June 2020). The showroom staff were great at helping me choose the best door for what I already had in mind. The purchase was easy, but more importantly, the installer that fitted the door was fantastic. He did a very neat job fitting the door (I have a good eye for detail), he gave me some good info on accessories for the door (peep hole, draft stopper & door seals) but all that aside, was just a great guy to deal with, which can be rare these days. Feel confident to buy from these guys. Rob.
service with a smile
My in store experience was friendly and informative. Delivery and installation of my purchase was completed professionally. The installers were punctual, polite and complete gentlemen. Product supplied was as viewed in the showroom. Very happy all round, thank you.
Great service, no problems at all
George at Castle Hill provided good service. We had 2 security screen doors installed at each of 2 locations (Glenhaven and North Ryde) Our installer Tim was very courteous and and efficient, we have no problems with the installations at both locations.
NOT TOO HAPPY!
I had my 2 doors delivered for installation today.
Front door was installed as I required although it was advertised as a fully installed package at $599 it actually cost me $839 because apparently paint is more expensive on the Gold Coast than gold leaf and unless Picasso himself applied the white spray job the cost can’t possibly be justified.
The internal door that arrived was not what I ordered and had a hole in it. I was advised that the wrong door was quoted in the first place even though when I ordered it from the catalogue the rep...and I were both quite clear on which door was to be ordered at that time. I was advised that if I now required the right door I would have to wait 3 more weeks on top of the 4 I had already waited and pay another $230. The door I ordered was in the catalogue for $235 but I was to be charged an additional $320 to paint it white! The $235 door was actually going to cost over $700 to paint and install. The actual door was only 1/3 of the total price being charged! Many errors and instances of poor communication were made by Doors Plus staff but Sam in the office at Arundel was quite rude with me when I tried to point this out and refused to acknowledge any responsibility for the quoting on the wrong door in the first place or delivering a incorrect door that was damaged. He actually hung up very abruptly. I have no problem owning my mistakes but only when I make them.
We accepted DP's quote, accepting there would be a delay due to our selection criteria, which blew out due to Covid. When the door finally arrived, just two days later, their tradesman was around, and had the door fitted, snug as a bug in a rug. Recommend without hesitation. Thanks Sal, and (we think) Anthony, who did the fitting.
Questions & Answers
For our Guardian 2 in one door, we need a "door handle stop" on the wall to stop the glass door handle damaging the wall when the full door is opened from the outside.
Any ideas where I can get a suitable stop?
what is 100100 canopy tinted?
doors p.Doors Plus
This refers to a Canopy, a product that Doors Plus can provide, that can be installed above a doorway, to provide some protection. The code you have mentioned in the SKU code for that product.
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