Reviewer Photos & Videos
Fantastic job - so delighted.
I am delighted to report how pleased we are with Doors Plus Arundel. I recently purchased a Laundry and an Internal door. I was amazed how easy the installing process was and how friendly and efficient Michael and his team were. I highly recommend them to everyone. Exactly as stated...No Fuss!
Peter in Granville is amazing
Peter took the time to go through all the details of the door and frames thoroughly, I was so happy with his and his teams service I will be back again soon. Definitely an asset to the company. I will be recommending Peter and Doors Plus Granville to all my friends and family . I couldn’t fault his service. I went to my nearest store previously and the service difference is chalk and cheese. Thanks again Peter
Still Waiting on our door or a returned phone call
We purchased a door almost 3 months ago that we were told was in stock. After a week of waiting we called the store only to be told that door had been given to someone else. We have contacted the Arundel branch numerous times to be told someone would call us back, we usually had to call back to follow up because no-one called us. More than 2 months later we called again to be told the door is ready to be dispatched, 2 weeks later still no door, now we are being told another month. The sales people treat us with contempt and make us feel bad for...calling and chasing up on our door. We made a complaint with Doors plus website only to be told the complaint will be sent to the branch we have been dealing with, what a joke. My wife has her heart set on this door, I have told her 3 times now to cancel and get our money back, this is the worst treatment I have ever seen from any company. Gary McArdle Coombabah
Placed order May 19. Staff lied to me twice on why I have to wait over 5 weeks for install. 1) queens b'day holiday and they can't get doors up from Sydney. 2) following week it was co-vid and my install was cancelled at the 11th hour.
THEIR Terms of Contract were for 3-4 weeks and over 5 weeks have passed and still no date on install. Contacted company who said they could not install doors on my only day off next week and the only option left was to cancel over $3k worth of doors and start shopping process again.
Thank you Doors Plus for an extremely poor customer experience and wasting 5 weeks of MY time. LC
New interior doors
Doors Plus @ Arundel on the Gold Coast QLD were amazing they helped & advised me of what type of doors I needed also what was best for my money They were reliable & kept me updated on when & time doors would be installed . Gold Coast Trade Services installed all the doors perfectly. They arrived on time & took their time in ensuring all doors were fitted properly .
Great sales service and installation workmanship for Bi-Sliding Door.
The salesperson Deelipa was warm and nice to dealt with. Made great effort to expedite my order so that we can enjoy using the door sooner than expected. The installation carpenter Glenn was really understanding. He made a great effort to install the door carefully with the current tricky situation. We are fully satisfied with this job and would highly recommend them for sure!
On this occassion just didn't want me to buy a door.
Rang 1800 number spoke to [name removed] somewhere in Adelaide. Interested in entry door in catalalogue listed as $899 installed. Im 400 kls away so asked for a price not installed. Quoted $903 supply only. The higher price as I wasn't having the package. For a security door and I had said I was looking at the catalogue he said It would be $1200 in the catalogue installed for $658. When will some sales people realise customers are not stupid. I have previously purchased from this company without a hassle.
Amazing doors and service!
We just had our french doors installed by Hamish and he was such a nice guy and did an amazing job. So neat and perfect. We purchased the doors from the Mt Gravatt store where Harry sold us our doors. He was very professional and knew exactly what we needed. We couldn’t be happier with the service and the product. Highly recommend Doors Plus Mt Gravatt.
Could it be any easier?
I had the pleasure of visiting the team in Granville. With an experienced sales team to deal with & an experienced installer, a job that I had been putting off for a while was sorted within a couple of weeks. I will know who I will be visiting next time I am needing more work done. Thanks to Peter and the team.
- Verified customer
Product really good after sales service woeful
I have zone living doors that do not shut and need adjustment. So far 3 calls has resulted in nothing. This pre-dated Covid-19. Just absolutely no service. I stressed I was not expecting a warranty claim, just wanted doors that actually shut and as it is winter I am cold as doors are able to semi close but pop open letting all heat out and blasts of cold air in.
Further Update: Below is the Customer Service response - 6 Days later I still have not been contacted - I would NOT advise dealing with this company as these 2 year old doors are going to be very expensive to replace as Doors Plus do not stand by their products.
Questions & Answers
Need to get some quotes
Anna, We went with the “swinging door”, which at that stage was “on special”. Helen wanted more light in the laundry. The “sliding door” into the laundry we went with the “standard sliding door“ which was available. We did NOT get quotes.
doors p.Doors Plus
Thanks for reaching out.
We can definitely help with a quote.
We encourage customers to visit their nearest showrooms to view and choose from hundred of options and designs we offer. Once you have chosen everything in person, a trained sales consultant can visit your home for a free in home measure and quote.
In the meantime, take a look at our monthly specials in the link below:
Hope this helps!
For our Guardian 2 in one door, we need a "door handle stop" on the wall to stop the glass door handle damaging the wall when the full door is opened from the outside.
Any ideas where I can get a suitable stop?
doors p.Doors Plus
Thanks for your questions and i apologise for the delay in my response.
I would suggest looking at your local hardware store otherwise i am not sure where you can purchase them from.
what is 100100 canopy tinted?
doors p.Doors Plus
This refers to a Canopy, a product that Doors Plus can provide, that can be installed above a doorway, to provide some protection. The code you have mentioned in the SKU code for that product.
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