Reviewer Photos & Videos
Doors are exceptional
Just wanted to say that with Ray's help from Doors Plus Mt Gravatt, we were able to get the internal doors that were best suited to us and with the exceptional service that the installer, Hamish, gave. Hamish was brilliant and very helpful. Went above and beyond. Would recommend them for all your door needs
Our Good Experience
We recently needed two screen doors and decided to go back to DoorsPlus as they ,many years ago, supplied and installed all our house doors to our satisfaction. They did again an excellent job on this occasion. Great people to deal with and provide an excellent service.
Good old fashioned customer service
Spoke to Peter from the Granville store and ordered a new front door for my mother. Arranged to pick it up myself from the warehouse and take it to her but only to have the apprentice carpenter butcher the job. Peter helped me out a second time for the replacement unit and made it available for pick up the same day again. Prompt, reliable and trustworthy customer service. Thanks John
Doors Plus... Far too much fuss!
Here is my honest review.
We used Doors Plus because of the name, it was by far the most expensive but we chose for the experience. Ordered with Doors Plus Southport on the 20th of July, and was booked for install on the 22nd. Nobody showed for the install and we were not contacted. We called and were advised they were too busy. The man we spoke to treated us like his mates (swearing and behaving poorly). He said he would ring us at 8am the next day to advise a new install - but did not. At 11am we called and were told that they were too busy. ...
Approached Doors Plus Cannington, WA regarding replacing all of our internal doors including double front doors (big order). Ordering was made easy with a visit to the showroom enabling us to choose the style of door. Installation was conducted by Doors Plus tradesmen who were exceptional and produced quality work.
Literally the worst consumer and service experience we’ve ever had in our lives!!!! Don’t use this company.
I usually only ever write reviews of praise and this is my first negative comment publicly for any business I have ever used. We Engaged Doors Plus Stafford to replace our front door. We’ve Never experienced any of claims the website makes in regards to quality of The product, the expertise in installation and the “non customer service “ when attempting to raise concerns has been simply shockingly bad. The exact opposite to what was claimed on the website and main reasons for us to go to a company we perceived door experts. They were quick to t...ake our money, nothing was too much trouble, everything’s was possible. Doors Plus Stafford have been really exhausting to deal with. Once they have your money you might as well be on another planet to them as anything you ask about after that is clearly a Chore they couldn’t care less about. After many attempts to discuss, reason and resolve the several issues we had, we complied with their preferred approach, agreeing that if the issues weren’t resolved by taking their approach it will need to be replaced. Of course it plays out, the issues are still there and now any ownership/ responsibilities of the issues are completely denied by Doors Plus Stafford. We are now left, exhausted, disappointed and with a door and frame that has several issues. They refuse to help us with it. We will now be out of pocket trying to fix the issues we have been left with. This really has been the worst consumer experience we have had. The parting quote today was. “We just supply doors”. It would appear this is the case. Even though we paid for the supplying, delivering and fitting and treatment of our new door. The gaps underneath and along the sides, the rattling, the dents, the amount of cover ups is unmissable are not what any reasonable cuStomer would expect of a company specializing in doors, Or their Installment and their treatment.
Great doors, service and installation!
Recently enquired about purchasing double glass doors from the Springvale store. Very friendly information and advice by phone, was able to visit the shop just before 2nd wave Covid-19 lockdown began (we live in regional Victoria) where we saw the product, placed the order and arranged installation. Follow up regarding the installation was timely, Glenn the carpenter was very friendly, efficient and tidy! He did a great job and doors look fantastic. Now I've just got to paint them!
Really good service
I went to the Cannington store to purchase a new front door, the prices were really competitive and the service was great. I received my quote within a day, the door arrived as per schedule and the carpenter arrived very promptly to install the new door . Would recommend this store to others
Questions & Answers
Need to get some quotes
Anna, We went with the “swinging door”, which at that stage was “on special”. Helen wanted more light in the laundry. The “sliding door” into the laundry we went with the “standard sliding door“ which was available. We did NOT get quotes.
doors p.Doors Plus
Thanks for reaching out.
We can definitely help with a quote.
We encourage customers to visit their nearest showrooms to view and choose from hundred of options and designs we offer. Once you have chosen everything in person, a trained sales consultant can visit your home for a free in home measure and quote.
In the meantime, take a look at our monthly specials in the link below:
Hope this helps!
For our Guardian 2 in one door, we need a "door handle stop" on the wall to stop the glass door handle damaging the wall when the full door is opened from the outside.
Any ideas where I can get a suitable stop?
doors p.Doors Plus
Thanks for your questions and i apologise for the delay in my response.
I would suggest looking at your local hardware store otherwise i am not sure where you can purchase them from.
what is 100100 canopy tinted?
doors p.Doors Plus
This refers to a Canopy, a product that Doors Plus can provide, that can be installed above a doorway, to provide some protection. The code you have mentioned in the SKU code for that product.
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