Dreame W10

Easy to use, minor issues with the app resolved quickly enough. Does a good job with both functions even on lowest settings (low suction and minimal water) and is of great assistance

This product never worked, customer service is pathetic and now having to go through consumer affairs. The problem was always being looked at by others, now they just ignore communication.
Do not trust the company or product at all.

My W10 was perfect for the first THREE uses. $1500 for 3 uses.

The fault is that it now doesn't recognise carpets and rugs and wet mops strait over the top.
Although i am aware you can create no-go zones via the app this isn't good enough as the auto detection was the main feature that convinced me to purchase this robovac.

I have been trying to communicate with Dreame Australia for a month now, that's 4 weeks with only validation of my frustration noted on the few occasions the support line is actually answered.

No solutions, no advice, n...

Love how it vacuums, mops, wash and dry the mop all by itself. Time saver!
downside, i have this 3cm think carpet that it can’t climb and vacuum it.
If you have a full length mirror, the robot will think the room is extended and keeps crushing into the mirror which is a bit funny

Does an awesome and thorough job of all my vinyl flooring, tiles and carpets, couldn't be happier with my purchase. Quick delivery and great price point too! The mopping is amazing and has saved me so much time.

Bought 3 of these (1 for mother and in-laws), 1 is faulty and over a month now, sending more than 20 messages on email, in their app and facebook messenger, and Dreame have made zero progress in fixing this issue. I'm so frustrated, I've reduced to posting negative reviews online, and now need to go to consumer affairs to push for a refund.

I have been telling all my friends and colleagues how awesome is the Dreame W10. It cleans wonderfully and collects all the dog's hair. Thinking of purchasing another one for our two young boys for their shared house.

I have had 2 other brand robot vacuums in the past, the dreame is a whole another level. It doesn't get stuck, it goes from hard surface to carpet no problem, it actually sucks up dog hair and we have 3 dogs inside and my floors are actually clean.

Love this product love my floors saves a lot of time to enjoy what’s more important life. I am so glad I went with this one as it clears the mop and Does a brilliant job cleaning

cant get the wifi to pair, manually it only operates for about 5 mins before stopping in the same spot for no reason. due to not being able to use the app it is completely worthless

Works well, saves time, good suction and mopping. But sometimes need to help dock, which was worse at the start but has got better but still not fully 100% so only every now and again it does this, but apart from that this machine it great

After my experience with Roomba 860, I always thought of which product can do vacuum and mapping both. With the purchase of Dreame W10 - my thought come true and Dreame W10 does a very good job. I am very happy on purchasing the product. Thanks Dreame Q10.

For the price I thought it would include a bin for the robovac to empty dust - it doesn’t. Very disappointing.
It also often gets stuck on my shaggy rug or “cliff” that’s in my bathroom.

So good vaccum. I just struggled to connect it to my wifi but after so good. The app could be better. I still don t know how to ask the vaccum to come back to its base . I am not sure if we can do it !

Downstairs I have large white tiles and it's the bane of my life to try to keep clean in between work, family commitments etc - this has taken the pressure off completely! It's perfect!