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Dresden Physical store

Dresden Physical store

4.0 from 4 reviews

Reviews

4.0

4 reviews
5
(2)
4
(1)
3
(0)
2
(1)
1
(0)
  • Product Quality
    4.0 (2)
  • Return Claim MadeYes (0) · No (2)
  • Customer Service
    3.0 (2)
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Tom C

Tom C

  • 2 reviews

good service--stuffed up the first time but owned their mistake

published

They sold me a pair of glasses for working on the computer, which is a simple prescription. The glasses were no good--the lenses made my eyes even more tired and sore than my old glasses. When I told them this, they gladly checked me out again and issued new lenses.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSmith Street, Collingwood
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George

George

  • 2 reviews

Great service

published

Extremely happy with my new sunglasses. Only had them a couple of days but they are equally as good as my previous pair that I paid 100’s of dollars for. Gem was helpful, friendly and could not have provided a better service.
Thanks heaps

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNewtown
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onstrevu

onstrevusydney

  • 11 reviews

disappointing

published

the one positive - I was able to walk in and have the eye test which seemed standard.
despite the advertising -
colour selection not so good
colours I selected not in my size, arms not in the colour. No glasses case - extra $$.
email about when I could pick up, went unanswered
reading glass lenses not in stock so 10 day wait
same for bifocals but that's understandable. Bi - focals, same price as elsewhere.
can't pop out lenses to change up frames for reading glasses - not told until they were paid for and received.
pop out for bi -focals have to go back to shop to change up frames
All- in- all nothing special, can get same deal and more choice everywhere.
Advertising "big sell" but misleading

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Great idea, great service, great product

published

Easy to find the store and helpful staff member explained the layout and options.
The price is impossible to go past -- so cheap, and the business model is so encouraging, in that it shows that environmentally sensitive and sensible products can be stylish and affordable.

See all Dresden Vision reviews

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