Drive My Car

Drive My Car (page 2)

 Verified
4.0

217 reviews · Statistics

PositivevsNegative
76% · 16451 · 24%

Received Booked Vehicle
  • Yes (74)
  • No, I received a worse vehicle (5)
  • No, I received a better vehicle (7)
Value for Money
4.5 (99)
Transparency
4.4 (90)
Customer Service
4.5 (103)
Booking Process
4.4 (95)
Vehicle Condition
4.7 (89)
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Reviews

Drive My Car217 reviews
alyssa
alyssaQLDSouth East Queensland, QLD
  Car Renter

Great customer service

Quick response time with customer service. I waited a little longer for the deposit when I returned the car but other than that I would recommend! Thank you to the team! Show details ·  1
Value for Money
Holiday Mum
Holiday Mum
  Car Renter

Excellent!

It was all so easy and the airport transfers were excellent. We were really happy with the car. We will definitely be using DriveMyCar again and highly recommend their service. Show details ·  1
Liangjing Ding
Liangjing DingNSWSydney, NSW
  Fair Incentive Car Renter

Great car rental experience

I rent a car for Uber, I got confirmation within 48 hours, I had the car exactly matching my needs. They provide documents in time for me to upload to Uber app, and the pick up and drop off process is very fluent and I got my bond back after I return the car. Show details ·  1
Yours Truly
Yours Truly3 posts
  Car Renter

The future of car hire!

Every Christmas I visit Sydney and need a vehicle for two weeks.
I got an awesome car, awesome price with no hassle..Service was simple and friendly, the vehicle was outstanding, Show details ·  1
Amin
Amin
  Car Renter

Great experience

Straightforward process and way cheaper than going to general rental companies. I highly recommend this and would just suggest you don’t waste your time anywhere else. You won’t be disappointed Show details ·  1
SAMUEL L.
SAMUEL L.NSWSydney, NSW3 posts
  Car Renter

Excellent Services

Drivemycar always provided good customer service from both Sales and CS. Payments and Bond were handled well. Booked vehicle are received in good conditions and also meet my personal needs Show details ·  1
Kabalan Jawad
Kabalan Jawad
  Car Renter

DriveMyCar are the best

Drivemycar is a good company to deal with.
Resnoble prices for rent ,good cars , good stuff,customer servise is really,the bond and other payments were handled well ,I have received the same vehicle.
DriveMyCar is the best Show details ·  1
Paul Lachal
Paul LachalVICGreater Melbourne (Inner), VIC2 posts
  Car Renter

Fantastic system

I had never tried drive my car and stumbled onto it as I needed a car for a family holiday in WA. I was slightly concerned but it worked perfectly. Mark was a great host and met me at my rented accommodation, explaining everything about the car and he picked it up at my preferred destination. I wouldn’t hesitate to recommend the process Show details ·  1
Matteo Vigotti
Matteo VigottiNSWSydney, NSW
  Car Renter

Beyond my highest expectations!!!

The customer service was excellent.
All the practice had been well handled.
The car was brand new, I couldn't have expected better than that!
Drive my Car service and Sutton City, they gave me the opportunity to enjoy my holiday to the fullest! Show details ·  1
Jimmy
Jimmy5 posts
  Drive My Car
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Drive My Car
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Adnan
AdnanNSWSydney, NSW2 posts
  Drive My Car

Professional Team

Team is very responsive, quick and professional. I used this company service before and planning to use for more services. The choices I was offered really flexible. Thank you very much Show reply
talkingmouse
talkingmouseNSWSydney, NSW2 posts
  Drive My Car

I rented my car out while overseas

They were excellent throughout the process, from inspection of the vehicle to communication while I was overseas. A mall issue occurred with the vehicle, which they fixed completely at no cost to myself. I can highly recommend the service. Show reply
mcclintockreynolds
mcclintockreynolds
  Drive My Car

I give up

At first glance they seem to have a good range of cars at great prices.

When I tried to book cars, the bookings were cancelled twice! After the first cancellation I wrote to them asking them why and asking them to take the car off their site, if it is not available. They responded promptly to my queries, but wouldn't give me any real reason, other than it must be unavailable and encouraging me to try another car. Both the cars I tried to book are still showing as available for my dates and still come up as the first options in my search. In order to save their own reputation they need to take the cars off their site if the owners are turning down bookings. I'm wondering if they actually have any of these cars available?

Value for Money
Transparency
Customer Service
Booking Process
Corporate Assurance
Corporate AssuranceNSWSydney, NSW
  Drive My Car

Drive My Car has been an amazing service

The team from sales, service, fleet, accounts and operations have been fantastic to deal with and always accomodating to my business needs. The vehicle choices, options and preference was always catered for my needs. Due to different circumstances and business changes the team were always very helpful and allowed me sufficient notice for servicing, changeover, handover, swapping and courtesy vehicle arrangements. The whole team have been part of my business and essentially understood what I needed and when. Richard and Stephen in particular are a delight to deal with and are both very experienced and knowledgeable of vehicle types, financing and vehicle types. Well done and thank you. Show details ·  1
Value for Money
Vehicle Condition
Oleg
Oleg3 posts
  Drive My Car

simple to set up the account, easy to proceed with bookings

Team is very responsive. Very easy to set up the account. Easy to communicate. Cars match as advertised. I use the company for 3 years mainly for Uber. Any inquiries are answered in a quick manner. Show details ·  1
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
George D.
George D.NSWSydney, NSW
  Verified Drive My Car

Very good and quick service, cant find a fault !!!

Customer service was excellent, all payments handled perfectly and and was explained to me, the vehicle i received was to my expectations, i am currently using the vehicle for Uber driving, and it has me my needs. Show details ·  1
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TanyaC
TanyaCSydney2 posts
  Drive My Car

The only rental company that could give me a Subaru Outback - and at a great price

Simple and easy. Booking was all done online and only took a few minutes. When I had a query DriveMyCar was available by phone and resolved immediately. Would use again. Show details ·  1
fed up
fed upQLDSouth East Queensland, QLD4 posts
  Drive My Car

great car at a great price

I was able to rent a nice reliable car for a really good price. Drive my car helped me along the way with the process. I would definitely recommend this service to others. Show details
Booking Process
TheCoastie
TheCoastieNSWSydney, NSW
  Drive My Car

Convenient Car Hire

Ive been with DriveMyCar for almost 3 years now and overall the vehicles and customer service has been great. Only issue is the accounts department which has charged the wrong accounts on numerous times, and blame the system for not properly removing accounts, as requested. Accounts definitely needs to be improved to not feel like an offshore processing department.
Would also be great to have more new cars to hire from manufacturers as previously available from Subaru and Peugeot. Manufacturer promo deals have disappeared for over 12 months now. Disappointed. Show details
Customer Service
Vehicle Condition
Mahbubul Islam
Mahbubul IslamNSWSydney, NSW
  Drive My Car

Best decision of my life

I am with Drive my car nearly 2 years and greatly pleased with their professional customer service and attitude..Well maintained serviced cars able to drive peacefully.. love Drivemycar and will be with them longer. Go DMC Show details
Peter B.
Peter B.VICGreater Melbourne (Metropolitan), VIC2 posts
  Drive My Car

Personal Service

I rented a car on a long term lease for Uber with DriveMyCar because not only did they have the best price of all the companies, but they had the warmest, most patient customer service over the phone. I like that I have had the same person looking after me all the time for the last two years, and the service is not only personalised, but fast and responsive - and not through an offshore call centre. Changing cars has been easy and bonds have been refunded quickly. Nothing is a hassle for them. I would recommend them wholeheartedly!
Susan
Susan
  Verified Drive My Car
Transparency
Andy
Andy
  Drive My Car

Soooo easy

Five star!! Easy to renew lease and no hassles at all. Ive a long term hire and everything always run smooth in the process. Would recommend to anyone wanting a short or long term lease. Show details
Boyd
BoydVICNortheast, VIC
  Verified Drive My Car

100% of my car hire with these guys

This is a fantastic company and service. I can rent a great car for less than half an average car via the big guys. Perfect for holiday makers. You may not get your first choice but I usually do. Service level is excellent and personal. Highly recommended. Show details
Drazan
Drazan
  Drive My Car

Excellent service by Stephen

I have been using Drivemycar for a while and I have nothing to fault. Stephen has always been very professional and always happy to help me out. Couldn't recommend him enough for his service and quick responses. Thanks so much.
Makoy
Makoy
  Drive My Car

Excellent and very helpful

Been using Drivemycar for quite sometime now and could not recommend this enough. Thanks to Stephen for always being helpful and very quick to help when ever i have changes to my bookings. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
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Irene
IreneQLDDarling Downs, QLD2 posts
  Drive My Car

Very happy with vehicle and customer service received from Drivemycar staff.customer service

Customer service was excellent - nothing was too much trouble.
Bond and repayments were fully explained before we picked up car.
Vehicle we requested was what we picked up and getting the vehicle was an easy exercise.
Vehicle was used for personal use - just what was needed. Show details
Value for Money
Enkhmunkh C.
Enkhmunkh C.NSWSydney, NSW
  Drive My Car

Organised and friendly people

Thanks so much to Stephen and Malik who helped me to rent car the first time and keeping touch with me every time I needed to have car service and extend agreement so quick and easy. They provided me very clean car and I have been extending it over 1 year for now. I am happy that I found this company. Friendly people, I will continue extending my rental. Thanks! Show details
Matthew
Matthew
  Drive My Car

Great alternative to hire cars

Drive My Car is great value for money. There have been a few admin glitches but they are constantly improving. But everyone is always responsive. I wish it were offered Australia wide. Show details
Customer Service
DKT
DKT
  Drive My Car

Great solution

Easy to fill in the initial setup and then also easy to keep using. Great support when you need it from friendly staff - would strongly recommend to anyone looking to get into or stay in the rideshare space Show details
bassam d.
bassam d.
  Drive My Car

Excellent and easy to use

This service is easy to use and extremely simple. Everything was up to standard and I was given everything I was looking for. The vehicle was exceptional and was an amazing drive Show details
Drive My Car Reviewer
Drive My Car Reviewer
  Drive My Car

Good service and reasonably priced

Have used Drive My Car regularly and have always received great service. Rentals have been reasonably priced and the cars in good condition. Airport pick ups / drop offs have been simple. Would recommend. Show details
Customer Service
Ali
AliVICGreater Melbourne (Outer), VIC
  Drive My Car

Great people great service

Outstanding service, understanding and thoughtful. Massive thank you to Stephen and malik who made me feel like a friend and not just a customer.they gave ma brand new car and i keep extending the agreement for more than one year now just because of their professional services i don't need to go somewhere else to rent a car.As a satisfied customer I would highly recommended to others. Show details
Nathan
Nathan
  Drive My Car

Fast and easy

I almost forgot to renew my contract and was promptly reminded. And was able to do it quite easily using my phone. Within a few steps, my contract was seamlessly renewed. Thanks mate! Show details
Omega
OmegaVICGreater Melbourne (Metropolitan), VIC
  Drive My Car

The customer service is great

Jasper is really great at customer service, I should have renewed my lease, but didnt and returned the car, and then Jasper managed to renew it and can still use the same bond. This means that I can work again. I was very happy with the car too.
Thanks Drive My Car. Show details
Value for Money
Happy Customer
Happy CustomerQLDSouth East Queensland, QLD2 posts
  Verified Drive My Car

Great Service

The car we hired was a mercedes and was in excellent condition. The customer service was excellent. We had one little hiccup but was sorted out very quickly. Overall very happy and would use this company again. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
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Rachel
RachelVICGreater Melbourne (Inner), VIC
  Drive My Car

Fantastic and Professional!!!

Customer service of Drive My Car was fantastic. I booked my car in a short notice and received bond quickly. Also really appreciate for the team who helped for the insurance claim which was very professional!! Will recommend my friends to Drive My Car! Show details
Roshen911
Roshen911
  Drive My Car

Great communication and very accommodating service! Thank you :)

The team @ Drive My Car were very helpful and accommodating with my needs for a short term rental. In particular, Vincent - did a great job of organising all the relevant information and was very prompt in his communication. I had no issues with the car and the pick up/hand over was quick and easy. Bond was returned without any issues, too. Thanks guys and I will definitely be coming to you for my future car rental needs! Show details
hexin x.
hexin x.
  Verified Drive My Car

Great service!

We were trying to find a Jeep for rental in Perth but couldn’t find one in the typical car rental company. Booking was seamless and reliable. Staff liaising was very responsive and helpful. Owner was very flexible too. Show details
Sezar
SezarVICGreater Melbourne (Inner), VIC2 posts
  Drive My Car

Fantastic service easy to work with, I recommend it to others

I'm happy with drivemycar, Great costumer service I hired the car for 3 months and
I got my bond back on time.
I used the vehicle for Uber it was reliable. Show details
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