Efficient digital sign-up process
After an initial hiccup where the owner response was late and I had to initiate follow-up, the customer service provided by Vincent was first class. The digital sign-up process is efficient and simple to follow and certainly saves time when picking up the vehicle compared to traditional car rentals where a lot of the paperwork is completed at pick-up. The pick-up process basically comprised a vehicle walk-around with the vehicle owner and instructions on how to return the vehicle, something not usually done with car rental companies who often...leave you to inspect the car yourself. All in all a great proposition/offering and would certainly consider again for longer term use as approximately 25% cheaper than an equivalent rental though one of the big rental firms.
simple to set up the account, easy to proceed with bookings
Team is very responsive. Very easy to set up the account. Easy to communicate. Cars match as advertised. I use the company for 3 years mainly for Uber. Any inquiries are answered in a quick manner.
Convenient Car Hire
Ive been with DriveMyCar for almost 3 years now and overall the vehicles and customer service has been great. Only issue is the accounts department which has charged the wrong accounts on numerous times, and blame the system for not properly removing accounts, as requested. Accounts definitely needs to be improved to not feel like an offshore processing department.
Would also be great to have more new cars to hire from manufacturers as previously available from Subaru and Peugeot. Manufacturer promo deals have disappeared for over 12 months now. Disappointed.
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Good service and reasonably priced
Have used Drive My Car regularly and have always received great service. Rentals have been reasonably priced and the cars in good condition. Airport pick ups / drop offs have been simple. Would recommend.
- Drive My Car
The car we hired was a mercedes and was in excellent condition. The customer service was excellent. We had one little hiccup but was sorted out very quickly. Overall very happy and would use this company again.
Questions & Answers
I am looking to rent my car on this site in Adelaide and noticed that there only seems to be about 20 cars and only 1 available? Does that mean this service in not in much demand in Adelaide.
Hi andrew, yes, sometimes cars can be booked or not available. Better call them to help you for first booking... rest once you get used to it then you should be fine with it i have booked almost 5 times till now...
Drive My Car
Hi Andrew, we would suggest listing your car. We will call you and walk you through the process and pricing. If your car is well priced and in a good central location it could do well due to the fact that there are not a lot of cars available in Adelaide.
How is the car rental demand in Melbourne??
Drive My Car
Hi Mita, Melbourne demand is strong, it is however always dependant on your location. The more centrally located the better.
I've been on line trying to find a car - most of them say GOOD condition.... is that normal? Are good conditions cars ok. I'm wanting a car for several months? Thanks
Drive My Car
Hi Dawn, Yes, all cars are in good condition, some cars are brand new models, no car is older than 10 years or has done more than 150,000 km. Call us on 1300 980 706 or email firstname.lastname@example.org and we can discuss your requirements.
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