Threatened by sales person with a golf club
I went to buy a hat from the Port Macquarie store. Tried one on but decided not to buy it so I put it back on the shelf. Looked at a few other things before leaving the store. Sales person on the phone the whole time. As I'm putting my kids in the car I hear a voice behind me demand to know where the hat I tried on was. I turned around and it was the sales person standing behind me with a golf club in his hand! I asked if he was accusing me of shoplifting and says yes! I asked if he checked the shelf and he said he hadn't. Tried emailing Drummond Golf to complain as that seems to be the only option they give to contact. No reply. Will never go back.
Impatient staff-Osborne Park
Traveled 30 mins to purchase golf shoes advertised on sale. None stocked but now you are here 'can I sell you these?' Can I sell you anything in fact! Sales person seemed obliging and friendly at first with offering more shoes to try on. Then when nothing suitable and I didn't purchase friendliness disappeared and rude comment about 'wasting their time was thrown my way! What?
Advertising sale shoes not stocked? Really? So who was wasting whose time?
Go to this store but you must buy something! If not you may get hard tackled before going home! A memorably bad experience. Avoid.
Purchased driver and then when I went back to get the 3 wood I told them I had seen the driver on line for $60 less but I accepted I didn't do my research. Regardless of me not doing my research they price matched both clubs and refunded the difference. Here in Canberra the Drummond team are great.
what service ? lousy Drummond services and inferior Mizuno golf club JPX900
bought a set of Mizuno JPX900 couple of years ago, 9 irons snap in the middle while doing a swing, club head is without a scratch. The first word from the attendant in store is " you hit something", and second sentence is " we will send back to Mizuno, and will take about a month, third sentence are " even if you bought it today, the shaft snap after you left the store, no warranty".
The answer to the questions above, "I didn't hit something", " Drummond only sell, and had no services", and " once you paid and out of the store, you are on your...own, mate" Common Drummond golf and Mizuno, I know where to spend my golf money next time, bad services and lousy products ! local club shop services are way way better. I have another two sets of clubs, a wilson and Nike, both are considerably beaten, 15 years & 8 years old, conditions 4 times worse, none broken !
Can’t beat personal service!
I have recently commenced playing golf again after a long break and found that I needed to replace virtually all of my equipment (technology waits for no-one). First it was driver then irons and finally of course clothing. It seems golf apparel makers have carved out their own niche since I last played and my daggy chinos don’t cut it anymore.
Drummond’s Southland are my closest store so naturally I headed there. I found their hands on assistance for club fitting invaluable and the staff always friendly and willing to give me a better price e...ven when I didn’t ask for one! They also threw in some accessories for my buggy for free. I have found shopping there an enjoyable experience on every occasion and highly recommend them for any of your golf needs.
The boys at my local always are friendly and give you a wide range of products at pretty good prices without being too pushy, can tell the people there do truly care about the sport and helping people get what they want to get the maximum amount of enjoyment out of the game and everything that comes with it - recommended highly you won't be disappointed.
Amazing scores from great fitting
Went to Drummond Golf Mitcham for a new set of clubs. Jason the store manager was so so helpful. Tried all the clubs I had listed for review, and then he recommended something quite different which were perfect for me - both longer shots and tighter grouping. Now the clubs have arrived my scores are dropping fast, and my mates comment every week about how good the clubs must be.
Most Highly Recommend.
Rod and his staff at Drummond Golf Penrith, provided me with exceptional service from start to finish. Rod was professional, knowledgeable and went out of his way to assist my purchase in every way possible. I highly recommend this business and will most definitely be back. Many thanks!
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