- SA, Adelaide
- Verified customer
Excellent, consistent service.
I am now a regular customer, thanks to Johan's excellent service. He arrives on time, works efficiently and effectively, and maintains a professional and friendly manner. We have had Johan clean both carpet and tiles, and both have come up perfectly. Highly recommended!
A very happy outcome.
I was very happy with the wonderful service from you. The carpets and rugs look wonderful, the whole experience was very positive, friendly, professional and I will be booking you again for next Christmas. Thankyou.
This was our first experience with Drymaster and cannot fault any part of the process. Johan arrived on time and discussed options for our stair well carpeting that was showing its age. Terrific job. Exceeded our expectations. Johan was most friendly, competent and very professional. HIGHLY RECOMMENDED
Awesome job! Very happy
Thank you Johan! My carpets looked amazing for my photoshoot and will help me to sell my house :)
Johan was punctual, friendly, courteous and professional. He did a fantastic job with my carpets and I will get him back for the 'vacate clean' when my house is sold and I move out.
Excellent would not hesitate to use again
Excellent results the finished product met all expectations. The interaction with the carpet cleaner was very good and very friendly would not hesitate to recommend him to others
- SA, Adelaide
- Verified customer
Carpets look great
They did a really good job on our old carpets. There were a few old marks that I thought were permanent, but they were able to remove them. Would definitely use them again.
Satisfying and professional service
Technician is polite and arrive on time, excellent service, professional skills. Stains have been specially care for and removed completely.
Arranged for carpets to be cleaned as a Xmas gift to my elderly parents I was told it is booked for 29 December. I rang them on the day and was told they close over Xmas so made another date for 4 January. He arrived, looked only in hallway and told me carpets too old to clean and no driveway to drive truck in. Can't do it and said solution is buy new carpet. He was definitely not interested.
As I drove from the country especially to have carpets cleaned I
Rung a small carpet cleaning business and he came the same day. He did a fantastic job and my 90 year old mum is so happy.
I will not be recommending Drymasters as the service was disgusting from the beginning
Worst service I have ever received
I recently contacted DryMaster to clean the carpets in 3 rooms of our Adelaide house. I was surprised by the lack of professionalism the technican showed especially when he was a visitor in someone else's home.
After showing me the difference between the carpet colours when he was half way through the first room I had faith that he would do a good job overall however was very surprised that the whole visit was finished in 20 mins. After the technician left I started to look around the rooms and discovered stains that he hadn't even attempte...d to remove. Yes the large obvious stains we removed however small grease stains were still visible. The mess he left in the house was absolutely disgusting and also left a lovely black mark on one of the walls were he had clearly bumped up against with his cleaning machine. I had to vacuum and mop the front entarance and hallway immediately after he left as his black muddy footprints lined the floors. Not happy Dry Master I paid $105 for a quality carpet clean not a 20min quick visit where it was visible your technican just wanted to finish and get home. I will never recommend this company!
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