Drymaster Carpet Cleaning

Drymaster Carpet Cleaning

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Drymaster Carpet Cleaning
4.5

405 reviews

PositivevsNegative
89% · 36239 · 10%

Reviews

405 reviews
Denise
DeniseBraddon 2612, ACT2 posts
  ACT, Canberra

Great job! Highly recommended

Guys were on time and were able to get a nasty stain out of my rug & have made the high traffic areas look like new. Very happy with the service, price & results. Show reply
Matt Y.
Matt Y.Kaleen 2617, ACT
  ACT, Canberra

Fantastic service

Thanks to the whole team at Drymaster, was fantastic service right from the start with the booking and confirmation through to the carpet cleaning. Special mention to Ross for the great job he and the young fella did on the carpet cleaning, he wen't above and beyond to help us out with a tricky stain, truly appreciated and I can't recommend enough. Show reply
MarCol
MarColSouth East Queensland, QLD2 posts
  Verified QLD, Brisbane

Excellent job, professional service

We had the carpet at our 5 bedroom home cleaned, as well as 2 wool blend rugs. Luke arrived on time, explained the process and went to work. He moved small items of furniture, pointed out stained areas for treatment and left the house clean and tidy. Very happy with the result. Show reply
Jodi
Jodi
  QLD, Gold Coast

Amazing Service

Last minute call this morning for help and help arrived on the day thank you so much for your quick response on time and a wonderful service will highly recommend five stars for sure
Nikki M
Nikki MSouth East Queensland, QLD2 posts
  QLD, Brisbane

Professional, efficient, effective clean

Used Drymaster after a friend’s recommendation and I was very satisfied with the job. Luke notified when 30 mins away, was on time, confirmed the quoted price when he saw the couches, and did a great job with the clean. He was also conscientious of where the wet rug was left to dry. Very professional. Thanks!
Richie
RichieNSW, 21559 posts
  NSW, Sydney
Carla
CarlaSydney, NSW
  NSW, Sydney

The cleaning was really good but

Andy did a really good job cleaning the apartment carpet but I had some issues with booking through their website.
I've selected carpet cleaning + antiallergenic treatment and choose in their calendar to have the cleaning at 12pm but the confirmation email didn't include the antiallergenic treatment and changed the time to between 8am to 10am. Since I didn't expect the information to change I didn't check the email information which caused confusion in day and I didn't get the treatment done.
So be sure to check the confirmation email. Show reply
Charlene
Charlene3 posts
  NSW, Sydney

My leather lounge looks new again. On time, efficient and a job well done

Drymaster were great! My leather lounge looks new again. The technician was on time, efficient and really i am happy with the result. There were a few stains but all gone!!! Thank you. Show reply
Nancy W.
Nancy W.
  QLD, Brisbane

Very Happy with Service

Great service.prompt delivery of service.friendly experienced staff. I was impressed with the serviceperson to be on time and finished the carpet in a timely manner also left the room smelling great, clean and tidy. Will recommend to others. Show reply
Shirley G
Shirley G
  NSW, Newcastle

Helpful and efficient

Drymaster steam cleaned our carpets and cleaned our leather lounges. They were able to book an appointment on short notice and were helpful in answering my questions prior to the booking which I really appreciated.
Quality job and efficiently done. Much prefer steam cleaning to dry cleaning. Very happy to recommend Drymaster. Show reply
Jane
JaneSydney, NSW
  NSW, Sydney

Great service. Easy to book, very good results and as quoted

Andy kept us informed of his arrival time, was courteous, efficient and did a great job at the quoted price. This the first time I've used the company and I'm very happy with the outcome and recommend them. Show reply
Susie
SusieSydney, NSW
  NSW, Sydney

Excellent service

Andy arrived on time and did an excellent job. My large rug look like new! He was also courteous and gave good advice. I’m very happy with and highly recommend to anyone. Show reply
Missy Moo
Missy MooPerth, WA13 posts
  WA, Perth

No Show!

Unbelievable! I booked, got confirmation, but nobody turned up. I’ve called twice and no one has called back. Saturday lunchtime, my upper level is entirely downstairs! Thankfully Jim’s is coming
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Hi Missy Moo, my apologies, I have only found out today that your technician was a no show on Saturday. I am glad you got another company to help you on a Saturday. Our apologies once again.

c85
c85South East Queensland, QLD
  QLD, Brisbane

Great service

John arrived on time and suggested the best method of cleaning for our wool carpets. He was courteous, efficient and did a great job. I would recommend them to anyone needing a carpet cleaning treatment. Show reply
JoN
JoNBrisbane2 posts
  QLD, Brisbane

Great service. Good advice

Thanks John for your help today. Polite, really well presented, engaging to talk to. Gave us good advice and options, with no pressure on outcomes. Definitely recommend for the future. Show reply
Vince
Vince
  QLD, Gold Coast

Fantastic service

Had Luke clean our carpets, Friday 15th 11am friendly efficient and very happy with results stain been there for over a year did not think it would come out, highly recommend this company Show reply
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Scott
Scott
  WA, Perth

Brilliant

I messed up my appointment date so had all rooms empty 4 days prior to the actual booking. I called and asked if there was anything that could be done.... they were at my place within 30 mins. Top job Show reply
MES
MESSydney, NSW4 posts
  NSW, Sydney

Punctual and professional

We needed the bedrooms carpets steam cleaned after moving out. I booked a steam cleaning service with another provider but they did not show up. I looked up online to find another steam cleaning business and I was lucky to find Drymaster. Gave them a call and managed to book a steam cleaning service for the day after (less than 24 hours). The job was done professionally and on time. Thank you for being a business that we can trust and rely on. Show reply
Dog and cat lover
Dog and cat loverCanberra Central 2601, ACT2 posts
  ACT, Canberra

Excellent service and carpet cleaning

Ken was very flexible, as I postponed the initial booking because it was raining. He cleaned under the lounge, with an extra clean where our old dog messed the carpet. Show reply
Maria
MariaPerth, WA5 posts
  WA, Perth

Great job. Very happy

Brett was thorough in cleaning my carpets. He was professional. This is the second time I am using him and would highly recommend him. I will continue to use him to clean my carpets Show reply
Tiffany O.
Tiffany O.Belconnen 2617, ACT
  ACT, Canberra

Great people

Hey guys!
I want to say a massive thank you for going above and beyond for my cleaning today. It has come up immaculate. I have VERY high expectations and you have certainly meet mine. Ever cent was worth it. Show reply
Mrs LF
Mrs LFPerth, WA
  WA, Perth

PERFECT JOB

Having moved into a rental property recently was really unhappy with condition of the carpets although told they had been cleaned prior to me moving in. Arranged for Drymaster to do them for me and boy oh boy am I thrilled with the results. Was told by Brett that not all stains would come out but honestly apart from permanent ink and a few "rust" coloured stains he managed to remove all the sticky glue spots and other marks. Carpets smelled so fresh when finished.
DEFINITELY WOULD USE AGAIN.
Thank you so much. Show reply
Denise R
Denise RPerth, WA2 posts
  WA, Perth

Stained mattress like new

Didn’t expect such great results! Mattress is fresh and spotlessly clean. Very friendly and professional service. Initially thought the quote of $105 was a bit on the high side but the value is there. Highly recommend. Show reply
Grace
GraceHunter Region, NSW
  NSW, Newcastle

Very happy with results and the service

Excellent service, great cleaning result and for a very affordable price. We will use Drymaster again and would not hesitate to recommend to friends and family. Rang to let us know they were running late. Show reply
Kathleen
Kathleen
  ACT, Canberra

Great people, great service and great result!

Our lounges and rug are like new again! They did a wonderful job and used all their tricks to remove the stains. They were kind and informative - can’t fault them. Show reply
Robyn
RobynSouth East Queensland, QLD
  QLD, Brisbane

Thorough and Friendly

John arrived on time, understood our problem immediately and got to it. The service was friendly and efficient. The results were better than we'd hoped for. We'll use Drymaster again for sure! Show reply
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Clementina J
Clementina JPerth, WA
  WA, Perth

Great Job

Indeed it was a great job. I am really satisfied with their service. Carpets and sofa smell so fresh and clean. I will use the service again and recommend to others. Show reply
Andrew
Andrew
  ACT, Canberra

Couldn't be better

Fantastic service, quick response and did a wonderful job. Price was fantastic. Paid over the phone and was receipted to my email within minutes. Dont look anywhere else these are the people you are after Show reply
Jane
Jane
  VIC, Melbourne

Great job!

I needed two large couches, ten dining chairs and a rug steam cleaned - most of which had never been cleaned before. The price I was quoted was reasonable and did not change. Accepted credit card or cash. Josh and his colleague were great communicating with arrival time in the lead up and arrived ready to go. They did a great job, cleaned up as they went and the difference cleaning made to my furnishings was incredible. Would highly recommend this service.
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Kaz
Kaz2 posts
  NSW, Sydney

Consistently Great

Consistently Great Service, I have used these guys for many years.
great communication and on time.
Professional and friendly
My Carpets come up like new, stains gone.
Very very happy, highly recommend to anyone. Show reply
Sarah R.
Sarah R.South East Queensland, QLD
  Verified QLD, Gold Coast
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Ian.
Ian.
  WA, Perth

Great result as always

I have my flat cleaned every 6 months, always feels like new afterwards. Brett is prompt, professional and hard working. When we've had the inevitable stain, he's always gone the extra mile to clean it up.

Great result and very happy. I'm always happy to recommend Brett. Show reply

Shr
ShrVictoria
  VIC, Melbourne

Great job well done!

We needed some cleaning and deodorizing of our carpets on the stairs and the hall from pets. The fellas were running a little late but contacted me before the appointment and that was great. They did a great job of the carpets and i also asked if they could do our rug, and that came up beautiful.
The boys were very polite and respectful, did their jobs in good time and were friendly! a good experience and i will use them again!  Show reply
C. Andersen
C. Andersen14 posts
  QLD, Brisbane

Happy with clean

Overall, I was happy with the clean. Old stains were removed or lightened to the point where they are almost invisible. (The carpet is light-coloured and 12 years old.) Carpets feel and smell clean. I did a thorough vacuum beforehand and that seems to have made all the difference to removing dust from the carpets. The steam clean removed most residual dust. (I vacuumed again once the carpet was dry.) There was a problem with one stain re-appearing, and John returned the next day to assist. Customer service is what I expect, better than many businesses today. Show reply
Sandy
Sandy
  QLD, Brisbane

Amazing!

We had John and he was amazing, not only was he friendly but his clean was perfect. Will definitely be using John again for our cleans. Thank you again John! Show reply
Clare
ClareVictoria3 posts
  ACT, Canberra

Your staff are a credit to you excellent service

Excellent booking staffers , I was booked in for next day to my call! Josh was bang on time. Both he and his assistant were polite, in uniform and Josh was knowledgeable and informed me about the carpet type and process used. There was no residual chemical smell, carpets dried in the time Josh advised and both men worked carefully and offered to help with heavy chairs. My carpets are a pale peach wool so a nightmare to keep reasonably clean. Josh did a thorough job and improved even stubborn marks from tread in doorways and near the sofa. The carpets are fresh, soft and MUCH brighter. I shall certainly recommend you and also use your services again next year. Thankyou all. Show reply
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Aaron
AaronMacGregor 2615, ACT
  ACT, Canberra

Excellent job from start to finish!

They answered the phone, even during the holiday period, took my details and promptly called me back. Pricing was competitive and accurate. They came out straight after the holidays and did a great job too. Show reply
V Raj
V RajPerth, WA3 posts
  WA, Perth

Carpet cleaning is good; but don't opt for tile / grout cleaning

Carpet cleaning was done good. No complaints about that. $140 worth spending.
But we had asked for tile & Grout cleaning as well. They charged $150 for the 2 bathrooms. But just the floors were cleaned not the tiled shower walls, skirtings, etc. They did n't say that only floors would be cleaned and nothing else. We had paid them $150 for spraying soapy water on the floors ...I would say plain waste of money!!!
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David K.
David K.Sydney, NSW4 posts
  NSW, Sydney

Great service

On time, quality service and cost effective.

Great care taken when carrying out service.

Perfect for fabric furniture, steam cleaning, washing.

Would recommend to anyone and would use them for their service again. Show reply

Marg
Marg
  NSW, Sydney

Professional and efficient

Daniel attended our house for tile and grout cleaning and outdoor pavers. His manner was cheery, nothing was a problem and he was very professional and efficient. I would use him again and also refer him to our friends. Show reply
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