Drymaster Carpet Cleaning

Drymaster Carpet Cleaning

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Drymaster Carpet Cleaning
4.5

406 reviews

PositivevsNegative
89% · 36240 · 10%

Reviews

406 reviews
Marg
Marg
  NSW, Sydney

Professional and efficient

Daniel attended our house for tile and grout cleaning and outdoor pavers. His manner was cheery, nothing was a problem and he was very professional and efficient. I would use him again and also refer him to our friends. Show reply
Laura Z.
Laura Z.
  QLD, Brisbane

Great service

John was very quick, professional and the price was competitive! Was able to come much quicker than major competitor and I didnt have to speak to a call centre. I wouldnt hesitate to book again Show reply
Catherine Mc
Catherine McHunter Region, NSW
  NSW, Newcastle

Thanks Mike!

Wonderful reliable service from booking onwards.. including communication before arrival. Special effort taken with stains..with great results! Wish I had before photo of our daughters old room..it looks great now! Show reply
Becky
Becky
  NSW, Sydney

Removed cat stains!!

A habitual cheap skate, I have tried many other carpet cleaning companies which were just that bit cheaper than DryMaster but always had some little disappointment with the service. So I decided to spend just that but more to see what the difference was, and wow. They really helped lift some stains out of my carpet and even removed a stain my cat had accidentally left on the couch that I had given up on!

This is the second time Ive used them, and will definitely continue using them! Show reply

Doreen
DoreenGreater Melbourne (Metropolitan), VIC2 posts
  VIC, Melbourne

Very helpful and efficient

Came on time and did a great job. Sam explained everything and I would highly recommend him and would definitely use him again Thank you for doing a good job Show reply
Lisa S.
Lisa S.Canberra 2600, ACT
  ACT, Canberra

What a fantastic job!

Our carpets are 10 years old and were badly stained, so was our lounge suite. Ken did a really amazing job, the carpets look really great again and our lounge looks good as new. The carpets were almost dry when the guys were finished which was a bonus, and the attention to detail was really appreciated. Show reply
Becky L.
Becky L.
  NSW, Newcastle

Amazed at the results

I honestly thought we would have to replace the carpet in our house. We bought the house and the carpet was already a mess then add our two small kids and bill dog and you can imagine how many stains there was from them! Getting the carpets cleaned was a last ditch effort in trying to save money on replacing the entire houses carpet. Amazingly its come up so clean and fresh! Service was fantastic and we are so happy with the results! Show reply
Tony M
Tony M4 posts
  ACT, Canberra

Good Job

Happy with these guys. They turned up early, and I hadn't moved all the furniture, so they offered to help.
They were very professional and did a great job.
Would recommend for sure Show reply
catt22
catt22South East Queensland, QLD3 posts
  QLD, Brisbane

Fantastic Professional service and Job

The booking was very easy and John turned up on time with a smile on his face.
He was professional polite and friendly.
I had my white fabric sofa cleaned which had a bad red wine stain on the armrest and one of the cushions.
John made it look like brand new and the deodoriser made it smell so fresh.
I also had my rug cleaned, which was quite grubby and it came up really well.
I highly recommend John and Drymaster carpet cleaning Brisbane, QLD Show reply
Karen E. Burnett
Karen E. BurnettGreater Melbourne (Outer), VIC3 posts
  VIC, Melbourne

Excellent Service by Karen on 15 Nov 2019

I would highly recommend Drymaster to everyone. We had Sam and he was excellent, very punctual and professional. The carpets look fantastic and the stains were removed. I certainly will use this company again. Thank you Sam for your expertise. Show reply
Alan M
Alan MSydney, NSW
  NSW, Sydney

Can't fault the company or the technician

From the ease of the online booking to the result of the clean, I cannot fault this company and will be utilising their services again int he future. I also found their pricing to very very reasonable and competitive.Big thumbs up from me. Show reply
Pete
PetePerth, WA
  WA, Perth

This was my second time I have used Drymaster and I could not be any happier This company is completely professional

Incredibly courteous and helpful service
Would throughly recommend to anyone
Brett was punctual and explained what he was able to clean and I could not be happier with his friendly service Show reply
Noosh
NooshSouth East Queensland, QLD
  Verified QLD, Brisbane

Hands down, the best carpet cleaners!

The service here is great. We had John come to clean our carpets and everything turned out perfectly - He was early, affable and a professional. So much better than we expected! If you're looking at another carpet cleaning company, DON'T!, choose Drymaster Carpet Cleaning, because they are perfect. Will be recommending them to everyone I know and undoubtedly will be using them for future cleans. Show reply
Daniel
DanielVictoria
  Verified VIC, Melbourne

Great Service

The service here is great. We had Sam come to clean our carpets and everything turned out wonderful- so much better than we expected, we will definitely use this company again. Thank you so much Show reply
Minnie
MinniePerth, WA2 posts
  Verified WA, Perth

Excellent service

Peter was on time, affable and experienced with cleaning our rugs and mattress.
The price was right too.
We will use the company again for our carpet clean when we vacate our rental. Show reply
Ruby H.
Ruby H.Greater Melbourne (Inner), VIC2 posts
  Verified VIC, Melbourne

Josh was excellent, great manners

The service was exactly as described on the tin. Josh was professional, polite and helpful. They just got in and got it done, it was fantastic. They were 30mins late but I'm not bothered, the carpets look great and they were just really nice to deal with. Great customer service and great manners make ALL the difference. Would definitely use this service again. Show reply
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Beth
Beth
  NSW, Newcastle

Great service

I was able to get someone out within a days notice, he text the day before, came on time , was polite, efficient and worked hard!

Really happy with the condition of the couches/rug.

Online was accurate, so no bill shock.

Will def use again. Show reply

lizzy
lizzy2 posts
  VIC, Melbourne

Great result

Sam was very prompt, polite & efficient. I had my leather lounge suite cleaned and it looks fantastic. My spare bedroom carpet had several stains on it was steamed cleaned and now looks like new!
Would not hesitate to recommend Drymaster and will definately use again
Really easy and good company to deal with Show reply
Sandie G.
Sandie G.Metropolitan Adelaide, SA
  Verified SA, Adelaide

Excellent, consistent service

I am now a regular customer, thanks to Johan's excellent service. He arrives on time, works efficiently and effectively, and maintains a professional and friendly manner. We have had Johan clean both carpet and tiles, and both have come up perfectly. Highly recommended! Show reply
Ali B.
Ali B.Sydney, NSW
  NSW, Sydney

Amazing job

I cannot get over how clean carpets came up. My carpest look like new. Great pricing. Very quick, very professional and dry by the time I came home. Thak you! Show reply
Maria
MariaGreater Melbourne (Inner), VIC2 posts
  VIC, Melbourne

Fantastic Job!

They cleaned our stairs back to brand new! didn't think they would come up that well but the guy did a fantastic job. Highly recommend them. Great to deal with. Show reply
Lisa
LisaSouth East Queensland, QLD
  QLD, Brisbane

Great clean

Did an amazing job on our rug removing dog wee- cleaned and sanitised both sides and the rug looks and smells amazing. Really thorough job. Friendly staff - recommend their service. Show reply
ann6666
ann6666Sydney, NSW10 posts
  NSW, Sydney

turned up on time, great job

guys turned up on time, carpet looks great. very happy with the job done. booked easy on line, and tax invoice arrived in inbox the next day. I would reccomend Show reply
deb b
deb b2 posts
  QLD, Brisbane

Carpet Cleaning

Thanks - it was easy to secure your services on line. Thanks to John for arriving as agreed and quick efficient and friendly service. The carpets still smell nice the day after. Show reply
Anne Harrison
Anne Harrison
  NSW, Sydney

Highly recommended, professional and easy to deal with

I am pleased to recommend the Drymaster team and their technician Dan. They were able to deal sensitively with my elderly father and his needs while working at the house and did a fantastic job! I will be recommending this team to all my friends and family. Thank you for a great service. Show reply
Display Home
Display HomeSouth East Queensland, QLD
  QLD, Brisbane

Great experience

Lovely experience dealing with Mark, Luke and the team. I work at a Display Home, and they were able to accommodate us by coming in earlier before we opened. The lounges were almost dry when complete, and Luke finished 3 lounge sets (13 seats) in 2hrs! Our white lounges, which see high traffic of people/kids/shoes were very well cleaned. A positive experience overall. Thank you. Would highly recommend.
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Sandra
Sandra
  QLD, Gold Coast

Carpet

Very Happy with Luke he presented himself on time and was very obliging on any request
I asked, I would be happy to have your company clean any additional carpets in our home in the future. Show reply
Maggie
MaggieSouth East Queensland, QLD
  QLD, Gold Coast

Great job!

Job was completed in the time estimated and the job was thorough and done to satisfaction. Very happy with the result. I would definitely use them again. Thanks very much Show reply
Peter Coad
Peter Coad
  NSW, Sydney

Excellent job, great customer service

Joshua from Angel Carpet Cleaning, cleaned my grotty fabric lounge and two carpet squares, very satisfied with the results and friendly service, great results.Highly recommend the company, called to confirm the day before and 30 mins before arrival. Excellent Show reply
Gibbo
Gibbo2 posts
  VIC, Melbourne

good job

Had our fabric sofa and a floor rug steam cleaned by Josh and crew. They communicated well to let me know they would be 15 mins late in arriving and were very polite. The work done was reasonable and the couch was much cleaner, having spent about 1.5 hours to do all the work. There was no attempt to clean up after themselves (we were left with a pile of wet towels and dust/dirt/lint/fluff on the floors). The job cost $20 more than originally quoted. Overall, I am reasonably happy with the work but I have had better results with other services in the past (as well as several worse results when using others). Show reply
Louise S.
Louise S.Sydney, NSW
  NSW, Sydney

Made a huge difference

A big thank you to Dan for making my carpets and couch smell so much better and look so much cleaner! All the pet stains are gone. It took a bit longer to dry than anticipated, but it was an afternoon job and it’s winter, so that’s to be expected. Show reply
Aleisha
AleishaSouth East Queensland, QLD
  QLD, Brisbane

Fantastic job! Lounge and rug looked amazing afterwards

Highly recommend. My lounge and rug look like new again. Booking was simple and easy. On time, friendly and job done to exceptional standard. Thank you very much, will definitely use again.
P. F Chou Lee
P. F Chou LeeSydney, NSW
  NSW, Sydney

Job well done.......AGAIN !!

This is the second time we`ve used Drymaster for an end of lease carpet clean. Just like the first time , they didn`t disappoint. Andy was fast, efficient and professional. Very happy with the service provided. Took less time than I thought too. Would highly recommend Drymaster to everyone. Will definately continue to use them for all our professional carpet cleaning needs in the future. Show reply
Trish
TrishSydney2 posts
  NSW, Sydney

Carpet Clean

Dan did a wonderful job cleaning our carpets in lounge room two bedrooms and hall. He was efficient and did the whole job in less time than I thought it would take. He was friendly throughout and I would definitely recommend Drymaster Carpet Cleaning and use again. I would like to add that on finding Drymaster on the Internet Mark telephoned to discuss the job I felt that was first class. Show reply
Alan
AlanGold Coast3 posts
  QLD, Gold Coast

Good job well done

Job was not easy, but was done efficiently and well. Small mix up with time of arrival, but apart from that, very happy with the result. Will certainly use Drymaster again and would be happy to recommend them. Show reply
Katrina
KatrinaSydney, NSW2 posts
  NSW, Sydney

Coffee stains removal attended to urgently

We would have no hesitation calling Drymaster for any future stains on carpet. They use an amazing product, specially developed to treat coffee stains. We wish we'd called them sooner, rather than try to treat the stain ourselves as we didn't have the right equipment to extract the coffee from the underlay. Their service is prompt & efficient - we appreciated same-day response to our urgent request on a Saturday. It was reassuring to speak to the knowledgeable manager prior to the technician arriving. Show reply
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Rose S.
Rose S.Greater Melbourne (Metropolitan), VIC
  VIC, Melbourne

Great job

Josh and his co worker did a great job. They were on time, efficient and polite, texting me prior that they were on their way. No hesitation to use Drymaster again. Show reply
Osvaldo
Osvaldo4 posts
  VIC, Melbourne

Disappointed

The cleaners didn't do the whole job that I paid for which included two rooms, they only did the living room and a corridor...and, of course, I paid for the whole flat...and there are still stains on my carpet
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Ty in Oz
Ty in OzPerth, WA6 posts
  WA, Perth

Great Knowledge, Care & Service

Brett was great, he had a sound knowledge of carpets, stains and how best to address.
Our dog recently passed away and there were a number of stains left by her.
Brett did a thorough job & called back a second time to address some problem stains, which he was successful in removing.
Drymaster's office seems to be based in the Eastern States, so at times I had to go through a message service as I'm based in Perth, however their back up service & care was not compromised.
I will definitely use them again! Show reply
Nicole
NicoleHunter Region, NSW2 posts
  NSW, Newcastle

Great service, great clean!

I loved the ease of getting a quote and making a booking online! Andy was on time and did a wonderful clean of our couch! It looks like new again! Highly recommend! Great service at an affordable price Show reply
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