Drymaster Carpet Cleaning

Drymaster Carpet Cleaning

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Drymaster Carpet Cleaning
4.5

406 reviews

PositivevsNegative
89% · 36240 · 10%

Reviews

406 reviews
Rox
Rox
  ACT, Canberra

Professional and thorough

Ken/Ross are very thorough.They got all the stains out..even went over the carpet with me making sure I was happy with the clean and also answered all my questions. I will be using this company from now on. Show reply
Carrie
CarrieIllawarra, NSW
  NSW, Wollongong

Fantastic service!

I spilt black coffee on my carpet and needed someone to come ASAP. They fitted me in the next day, they arrived when they said they would, and they did a great job. Also got my lounge cleaned and it’s like new. I’d highly recommend this company. Show reply
Marg
Marg4 posts
  NSW, Sydney

Great Job and Service

I was completely satisfied with Dan's professionalism and attention to detail. The job was completed a couple of weeks ago now and it is still looking great, even the pet stained area. My only slight criticism would be that the carpet took longer to dry than I was expecting. When Dan followed up the progress of the job later in the day I did point out that the carpets were taking longer to dry. Dan immediately offered to bring out some fans to assist with the drying process but I graciously declined the offer. It was not that problematic but it is something to consider - whether to tell customers a longer drying time frame. Show reply
Heidi
HeidiSouth East Queensland, QLD3 posts
  QLD, Gold Coast

Didn't even bother to show up

I had scheduled an 8:00am appointment on Saturday and the cleaner didn't bother to show up. I phoned the office repeatedly who just advised they were unable to get a hold of him. Really disappointing considering there are mostly good reviews. I was told that someone would contact me today (Monday) to discuss but have not received any form of correspondence. I was completely inconvenience and am really unimpressed with the customer service.
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Carmel B.
Carmel B.Perth, WA
  WA, Perth

Afforable and professional

We had Peter come out for some pet stains on one of our carpets. He was very friendly and professional. Very happy with the price and the results, definitely recommend.
Teeroy
Teeroy
  NSW, Sydney

Great job Dan

Dan did a great job of cleaning our rug and couch cushions. Very reasonable priced and super friendly. Had to deal with our cat and 3 y.o. Highly recommend Drymaster Show reply
Jess
Jess3 posts
  NSW, Sydney

Concrete driveway

My driveway is coloured concrete with line lines in it that have turned dirty grey, thank you for Daniel for making my front look brand new again! Great service and communication. I need you back in for my vinyl floors at work Show reply
Matt
Matt
  NSW, Sydney

What a service!

I can’t thank Daniel enough, I needed an efficient and effective job done in a limited time and Daniel delivered and exceeded expectations. Amazing product knowledge and a very friendly guy. Show reply
Chloe
ChloeSydney, NSW
  NSW, Sydney

Amazing!

I can't believe how well my carpets turned out!! I did not expect the stains to be gone and them to look the way they did after Daniel and the team left. They were such professional and efficient workers. Thank you so much to the team, I will highly recommend you! Show reply
Tim P.
Tim P.Sydney, NSW
  NSW, Sydney

Great service

Very happy with Daniels work, my carpet came up brand new removing all stains and dirt, he really went above and beyond. Smells amazing now too. Will be recommending Daniel Show reply
Andree M
Andree M5 posts
  Drymaster Carpet Cleaning

Not thoroughly done stains are back!

The guy who came to my place (Daniel) on arrival refused to do the job as he didn't know it was up one flight of stairs and said he was in a hurry to get to his next job in the Blue Mountains. After contacting his boss he arrived back again and had an improved attitude but even though I had paid to have whole apartment done he didn't do second bedroom or hallway. The heavily soiled area already has stains coming back again! So overall I'm not happy. He wasn't thorough and it certainly wasn't worth the money.
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Angela
AngelaSydney, NSW
  WA, Perth

Great job!

We are extremely happy with the work done on our carpet by Andy. We had our carpet cleaned previously by a competitor who left our carpet drenched and in a worst state. Will definitely call again in the future. Show reply
Ray M.
Ray M.
  VIC, Melbourne

Great job

Thanks to Sam for a great experience. He kept in touch to confirm the date and time and let me know he was running a little late. Very personable and professional, the carpet and rugs look great and we could walk on them straight away. Would definitely recommend. Show reply
Lindsay
LindsayHunter Region, NSW
  NSW, Newcastle

Well done & on time work

The work was well organised and without any issues. It is great to get this type of service, when for work such as this , often it is not done as such. Show reply
Lauren O.
Lauren O.
  QLD, Brisbane

Excellent job pet-stained carpet and lovely service!

We had Drymaster clean our carpets after our pug had a few accidents on the carpet. They showed up on time (were very personable and professional) and did an EXCELLENT job removing the pee stains. He even removed a bunch of candle wax that had melted onto the carpet (which I didn’t ask/expect them to get rid of). Definitely the best carpet cleaning we’ve had! Thanks! Show reply
Nita
Nita2 posts
  VIC, Melbourne

Perfect

Sam came to attend the job. He was very professional and he did an amazing job with our couch and carpet. We were very pleased with the job he did. It was spotless by the time he was finished. Show reply
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Garry
Garry
  ACT, Canberra
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Liz H.
Liz H.Greater Melbourne (Metropolitan), VIC
  VIC, Melbourne

Never again. Huge waste of time and money

So disappointed. I paid $250, the cleaner [Name Removed] was done in 40 mins including unpacking machine in and out of car. Also called to try to change the time if booked in! Clearly did a slapdash job so he could leave early. My carpet smells and looks worse than prior to having it cleaned. Even brought up old stains. So angry. I’m going to hire a machine from Bunnings for $40 and doing it myself.
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Ellen
Ellen2 posts
  WA, Perth

Very satisfied

The service provided was a couch and mat clean it was punctual, friendly and professional. I would not hesitate calling Brett again in the future or recommending him to others. Thanks Show reply
Jason K.
Jason K.
  Drymaster Carpet Cleaning

Excellent

Very good service and an excellent result with our carpets and lounge suite fresh and clean. Very professional, I would highly recommend this company to anyone. We will definitely use this service again. Show reply
Tracy S
Tracy S
  NSW, Newcastle

Excellent service

Polite & friendly service, just what you want with a stranger coming in to your home. My house smelled fresh and clean after, lounge looks great. I would highly recommend this service. Show reply
Santhi
Santhi4 posts
  NSW, Sydney

Fantastic!

Daniel got our carpets “back to factory” status! Fluffy lush and clean.. also had a nasty vomit stain which was not a problem for him to get out. Fantastic job and great service from Mark as well. Thanks so much will definitely be using you guys again in future. Show reply
Bilhah
Bilhah
  WA, Perth

Great job

I must admit I am very much impressed by Brett’s job today. Extremely punctual greatest personality and a job WELL DONE. I would definitely recommend Brett 1000000% times. I am impressed and am definitely requesting Drymasters in the future. Show reply
Majica35
Majica35Greater Melbourne (Metropolitan), VIC5 posts
  VIC, Melbourne

Great service and great results

I booked in the carpet clean online. Ali the technician sent me an SMS the evening before to confirm. He was punctual and did a fantastic and thorough job. Our carpet looks and smells so clean and fresh. We will definitely be using their services again when the need arises. Show reply
JetH
JetH
  QLD, Brisbane

Great service

Both phone and face to face contact friendly and accommodating. I phoned after another company had let me down and they arranged to come that day. Good workmanship. I would definitely use this company again. Show reply
Susie P
Susie PSouth East Queensland, QLD2 posts
  QLD, Brisbane

Thrilled!

Very impressed with the results of puppy stained new carpet! I thought I'd have to replace my entire home but no... a great result & my carpets look like new again. The service by telephone and also by Luke was friendly, efficient, informative, courteous and extremely professional. I will have no hesitation in using or recommending Drymaster Brisbane again. Thankyou from a very relieved puppy owner!!! Show reply
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Joseph
JosephGreater Melbourne (Metropolitan), VIC
  VIC, Melbourne

Very efficient

Carpet cleaning was done to a high standard & very efficiently.
Technicians were courteous & explained everything that needed doing. Arrived in a timely manner & cleaned up very good too. Would use again.

Thank you. Show reply

Judy
JudyPerth, WA
  WA, Perth

fabulous work

Very impressed with the work done and the attitude of Brett. A pleasure to deal with the company.

Have no hesitation in recommending them for anyone requiring a good result without fuss. Show reply

Nadia
NadiaPerth, WA2 posts
  WA, Perth

Very impressed

I was very impressed with Brett’s professional service, attention to detail and the result he achieved with my lounge and rug. Defiantly highly recommend and will use again in the future. Thank you Show reply
Debbie
DebbieSydney, NSW
  Drymaster Carpet Cleaning

Awsum service

Awsum service from these guys, made the carpet look like new.Got every stain out which was great as I got my bond back on the unit. Super friendly and was right on time. Show reply
Mrs Khalil
Mrs KhalilPerth, WA
  WA, Perth
Miss Jane
Miss JaneHunter Region, NSW
  NSW, Newcastle

Great service

Thank you again. This is the second time I have used your company. Now the lounge is fresh again after a very humid summer. The gentleman was very polite and made sure I was happy. Show reply
Brendan Maher
Brendan MaherHunter Region, NSW
  NSW, Newcastle

New House carpet clean

Great service. Very prompt and excellent communication. Would definitely use again at earliest opportunity.
We organised on line and received a confirmation phone call ensuring all details were correct. Very cost effective for a good job. Show reply
Katherine Raylor
Katherine RaylorSouth East Queensland, QLD
  QLD, Gold Coast

Fantastic job highly recommend this company

The gentlemen turned up on time and was very polite. He did a thorough job of my 4 bedrooms and lounge room carpet. I would highly recommend drymaster cleaning for all upholstery and carpet cleaning Show reply
Jill
JillSydney17 posts
  NSW, Sydney

Lounge Cleaning

Tommy was excellent. Did a great job. Very thorough. Price was far better than others Also good to meet a polite well mannered service person. I would recommend Drymaster. I have used them on many occasions Show reply
Brian N
Brian NPerth, WA
  WA, Perth

Best carpet clean ever

Brett has successfully removed pet stains that had previously been cleaned by another cleaner (failed attempt).
I highly recommend Brett if you're having your carpet cleaned in the Perth area.
Brett was on time, finished quickly, and the carpet looks great. Show reply
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David H.
David H.Sydney, NSW2 posts
  NSW, Sydney

Excellent job!

A fantastic result! Luke arrived on time and did amazing job cleaning the carpet and sofas which hadn't been cleaned in a few years. Drymaster made the whole process of booking and payment easy. I will definitely be using Drymaster again. Show reply
beebeegee
beebeegeeMelbourne, Vic244 posts
  Verified VIC, Melbourne
Sim
SimSydney7 posts
  NSW, Sydney

Carpet clean

After reading all positive review so decided give this company ago. Had carpet steam cleaned the other day. The work is just average.
They didn't go into very detail of cleaning. All edge carpet still have lots dust.
Price is standard compare to others even after the 10% online discount.
Drymaster Carpet Cleaning
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Hi Sim, sorry cannot find you in our system. Would like to offer you a re clean if it was in fact Drymaster who cleaned your premises. Please contact Mark 1300 662 188.

Ann
Ann
  NSW, Sydney

Excellent and Timely Service

Matthew arrived on time for the early 8am booking for carpet steam cleaning.
We were happy with how the carpets turned out.
Matthew was friendly and professional - no doubt we will use your services again in the future, and more than happy to recommend to family and friends. Show reply
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