Brilliant, well built Toaster
My husband and I are really happy with the Dualit 4 slice toaster. It's well built and it turns out perfect toast every time. From what I have ascertained, repairs such as replacing the element etc. can be easily done via your local Dualit repairer.
This is the second Dualit toaster we have owned. Prior to buying the 4 slice toaster, we owned a Dualit 2 slice, which we had had for over 3 years without any problems. Nor have I had any problems with the 4 slice toaster which I have owned since June 2010.
I only updated to the 4 slice, s...o that I could make toast for both my husband and I at the same time. These toasters are not cheap but they are so well built, you will remember the quality long after you have forgotten the price. Extremely reliable, looks funky in a retro way and very well built. Only con is the price.
After months of contemplation I finally decided to purchase a Dualit and I was not disappointed. It is a well made, sturdy toaster and is easy to use. I purchased a red two slice model and it looks great on the kitchen bench, sort of retro in design.
The instructions are straight forward, recommends the toaster is unplugged when not in use and crumb tray emptied after each use which is very easy to do.
It took a couple of goes to work out the time required to toast but once you work this out its plane sailing from here!
I love the way ...
Questions & Answers
Our timer stops - so it just keeps toasting until we smell burnt toast - where do we take it to get fixed ??
Thankfully I have not had to repair my Dualit (I have a 2 slice toaster).
I checked the Dualit website for customer support and the link is - http://www.dualit.com/support/2-sandwich/faqs#question3
Their advice is if the timer is sticking, which sounds like your problem, then you need to replace the timer (I'm sure you already worked that one out!). You can order the replacement timer from them however the issue then is who does the repairs in Australia? I really do not know and would recommend you send an email to Dualit's customer support.
Hopefully this has helped.
Can you toast thick items like sourdough, crumpets, english muffins, etc?
I have not toasted sourdough bread in the toaster but you should be able to do that. I have toasted slices of brioche loaf in the toaster and they were great. We have also toasted both crumpets and english muffins in the toaster; no problems. I am still happy with our toaster and I still recommend it. It's great.
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