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Dualit Newgen

Dualit Newgen (page 2 of 2)

4 Slice, 2 Slice
4.0 from 22 reviews

Reviews

4.0

22 reviews
5
(13)
4
(3)
3
(1)
2
(3)
1
(2)
  • Build Quality
    4.4 (5)
  • Value for Money
    4.2 (5)
  • Cleaning & Maintenance
    4.6 (5)
  • Even Toasting Yes (4) · No (0)
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Deborahm

Deborahm

  • 4 reviews
  • 1 like

Brilliant, well built Toaster

published
sruthers

sruthersVic, 3135

  • 6 reviews
  • 5 likes

Snazzy toaster!

published
Page 2 of 2
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Questions & Answers

Acasper

Acasperasked

Newgen

Our timer stops - so it just keeps toasting until we smell burnt toast - where do we take it to get fixed ??

1 answer
sruthers
sruthers

Hello,
Thankfully I have not had to repair my Dualit (I have a 2 slice toaster).
I checked the Dualit website for customer support and the link is - http://www.dualit.com/support/2-sandwich/faqs#question3
Their advice is if the timer is sticking, which sounds like your problem, then you need to replace the timer (I'm sure you already worked that one out!). You can order the replacement timer from them however the issue then is who does the repairs in Australia? I really do not know and would recommend you send an email to Dualit's customer support.
Hopefully this has helped.
Kind regards

LadyDee

LadyDeeasked

Newgen

Can you toast thick items like sourdough, crumpets, english muffins, etc?

1 answer
Deborahm
Deborahm

I have not toasted sourdough bread in the toaster but you should be able to do that. I have toasted slices of brioche loaf in the toaster and they were great. We have also toasted both crumpets and english muffins in the toaster; no problems. I am still happy with our toaster and I still recommend it. It's great.

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