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Dulux

Reviews

Review distribution

5 star
3
4 star
0
3 star
0
2 star
0
1 star
7

Bob M

Bob MSydney, NSW

Bullies

published

We are a professional painting and decorating business and the customer service at Dulux is APPALING. Tom Torpy in the Dulux team bullied and harassed us, and fought with us to the point of tears. We have spent THOUSANDS of dollars on Dulux products on HUGE projects, that have required enormous supplies of paint. They are an awful company to deal with. Spend your money on another product like Wattyl, where they treat their customers with respect.

1 comment
Dulux
DuluxDulux

How do we fix this.

published

We have been using a powder-coater for the past two years who advertisers that they warranty all their work and display the Dulux logo on their web site. So you would think they are backed by Dulux.
We have asked for a warranty as some of their product that has failed. Where do we stand when they are using and endorsing a Dulux product.

Don't get a Dulux Accredited Painter

published
Product Quality
Return Claim MadeNo
1 comment
Dulux
DuluxDulux
OCP

OCPPerth

  • 15 reviews
  • 16 likes
  • Verified customer

Furious at the service by a Dulux Accredited Painter.

published
2 comments
Dulux
Garth M.Dulux
OCP
OCP

Great products, great customer service.

published

Contacted Dulux with a minor Exterior Weathershield problem. Our consultant Ricky was brilliant and explained everything simply but in detail, resolving our issue. Just wanted to say Great Job Dulux, we are happy with both your products and customer service.


Tab

Tab

  • 2 reviews

Exceptional product

published
1 comment
Dulux
Garth M.Dulux

Accent Color - Don't bother with this range, very few sample pots available.

published

Niko T

Niko TGreater Melbourne (Inner), VIC

  • 25 reviews
  • 17 likes

The only thing worse than their Product is their Company as a whole.

published
KMc

KMc

  • 3 reviews

Dulux Precision Maximum Strength Adhesion Primer

published

O.....M.....G!!!! This is the best product I have used in a long time. We had a new kitchen put in last year but the oven and microwave surround could not be replaced as it is set into a brick wall, so painting it was the only option. I did two coats of the primer and then one coat of Hog Bristle Wash and Wear in Semi Gloss to match the pantry door. Had to call the guys at Dulux Trade Rockingham with a couple of questions and they were great too. The results far exceeded my expectations and I am absolutely over the moon with the results. Well done Dulux, great product.

Dulux Customer Service!

published

Dulux Qld manager advised our architect that Epoxy 4 primer was fine to use on our exterior sloping driveway but it is lethally slippery when wet. They refuse to acknowledge that the product is unsafe in that environment. The Dulux advice website actually states that NO Dulux product should be used on a sloping driveway. My husband has already fallen hard and bruised his coccyx and we can't walk down to our shed when it's wet. Also we can't drive down to the shed because wheels can't get traction to come up again. The Dulux approved painter who did the job has ignored our concerns as well.

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