Cannot speak with real person only option is to pay
I have received a text saying I need to call regarding a debt which I suspect is three years old and already paid by health insurance, when I try to call two options pay or put on hold for 20 minutes waiting to speak with a person and then be cut off.
So idea is you give up and pay for debt you do not need to pay.
Nice work - not a way to run a business - no redress or customer service.
I received a text last night saying my “Intrum” financial debt was still outstanding $1648-02, I was to pay immediately to avoid further escalation. I clicked on the link and BEWARE it all looks pretty legitimate. Called the 1300 number last night told them I didn’t have a debit - a fumbling Indian guy patched me to the 13 23 33 number....listened to an after hours message. I tried calling the 1300 389 112 number again this morning - it’s been disconnected. Strangely the 13 23 33 number on the company website has also disconnected!!
I received an out of the blue bad credit record because of D&B which was according to them n unpaid account for electricity which dates back over 9 years ago, I have never used this. Onpany and the outstanding was fir icef $1000. This made me kook like a thief which I am not. But because it was over 9 years old I decided to have the black list removed which cost me money through a clear my name by a. Company in Sydney. It was removed but made it difficult for me to get good rates for my new address for supply of utilities. Duh to D&B who Are now trying to get an unpaid amount of $11.77 owing to telstra, yet my Telstra account is up to date. What the hell???
I received numerous phone calls late last year, 2017 from D&B, and finally answered one of the calls this year. I stupidly gave them my email address so they could forward the supposed 'outstanding invoice'. I told them during the call that I had no idea what debt they were talking about. Then, I heard nothing from them until yesterday (Dec 2018) when I received an email which relates to an unpaid Electricity bill from 2016!! I didn't even USE that particular company!!! Beware. I have no idea how or why they are doing this except for gaining personal info to sell to overseas companies, as a previous victim has stated. I'm going to look into reporting them to the authorities!
SCAM SCAM SCAM
I have no debt. Indian man stop calling me. Have blocked their number but then another call came thru on another number. Didn't even know my correct name. No I am not answering your questions. GO AWAY
Contacting me asking for someone else about debt. Either a scam or very incompetent debt collection
I keep getting texts asking for a different name than my own regarding debt, asking me to call 1300971286 and quote a number. This happened to me a few months ago and so after while I did call them and say they have got the wrong person (unfortunately to do so I had to give them my full name and address) and then I stopped receiving messages. Now it has started again, with the same name they asked for last time. I am going to block this number, either it’s a scam or very incompetent debt collection party.
Numerous calls every day for a name we don't even know of
Acquired this Telstra number in October 2017 after we purchased a new house in a different suburb (sadly we couldn't take our previous number of 14 years with us which NEVER got unsolicited/harassment calls).
We have NOT given out this current number to anyone as we use our mobile phones for all inbound and outbound calls. The number is simply there as a requirement of Telstra as part of our Fibre to the home broadband. (Telstra are the only supplier of telephone and broadband services into this area sadly, so we have no choice to go elsewhere at this time).
We chose our number to be unlisted from the get-go, and I updated the Do Not Call Register with this number within hours of Telstra informing us what the number is.
To add to that, I/we have NEVER made even one outgoing call on it since obtaining the number and in fact, the phone I connected to the line just for emergencies (should the mobile phone be down for whatever reason), I have the ringer turned off all the time. I only know there has been an incoming call due to the flashing red light for "new call".
The number must be recycled, as we have received daily calls from various numbers at all times of the day and night. Most are silence calls, some are hang-ups (for the few I actually answered) and on the rare occasion, an automated message is left on the Telstra Message Bank facility that comes with our services. The message is as follows verbatim...
"This is an important message for [name removed].
Please return this call on 1300 554 191 between 8:30am and 5pm Melbourne time Monday to Friday and quote reference number 10 million three hundred and twenty thousand one hundred and seventy two.
It is important we speak with you as soon as possible.
Never has anyone, or the automated voice message as is the case, announced who or where they were from.
I suspect scammers from overseas (always are aren't they?!) are masquerading as Dun & Bradstreet and their previous name before that.
And now, I have just discovered they have changed their name once again which I wont mention here at this time to safeguard their new name.
For your reference, I personally have never requested any credit check reports online or face to face with whoever deals in those, nor have I defaulted on any debt or even been late for a payment.
In fact, I/we are very fortunate to have a perfect credit score and have no debt.
Either way, I can certainly clarify my name is NOT... [name removed]. Neither is my wife. Or our little fluffy white dog for that matter.
It seems [name removed] (whoever she is) is a naughty minx, and we sadly seem to have inherited her old landline number from good old Telstra.
I won't be calling any of the numbers that "[name removed]" is being asked to call. And I haven't and wont be calling any of the spurious numbers that appear on my caller ID numerous times per day.
However, I just found a number on the idiot website (yeehhaaaa) that I am going to call now and see if they can advise on if their previous business name(s) have been targeted by fraudsters.
More importantly, I'm getting onto Telstra today (yeah, that'll be fun... not!!) to request they supply me with a new number. Brand new in fact. Unused and fresh.
Ok, stop laughing, that’ll never happen will it? But a man has gotta try.
At best, knowing Telstra, I have a feeling they will only be able to offer me some kind of “add-on service” at MY expense that may or may not give me the ability to block numbers at will. Hmmmm!!
Anyway, wouldn’t it be great if someone in government made it law where we all could be given the details and locations of these annoying scamming fools, free return flights / transport to the front door of the mongrels and complete immunity from persecution for cracking their stupid little heads open like grapefruits and sending bits and pieces of their bloodied bodies to their verminous family in cardboard boxes, whilst the remainder of their nasty annoying corpse rots in a ditch somewhere?
Oh what fun eradicating the earth of these vermin. Vote Paul for Prime Minister / President.
My husband Contacted them and gave them my reference number, He is a lawyer, he knows what to say and they immediately freaked out and said that the sms was and 'accident'. GUYS PLEASE, NEVER CONFIRM OR FIVE YOUR DETAILS. frauds!!!!!!
Same name wrong person
I recieved several SMS from Milton Graham saying I owe Nimble $1325. Thinking this is a scam I contacted Nimble and they confirmed I never had an account but they do use Milton Graham as a debt collector. So I called Milton Graham on 13 23 33 not the 1300 number in the SMS ( to be sure ).
Spoke to a Lady who seemed polite, gave her my ref number, name and address and she confirmed I was not the person connected to the debt and (hopefully) I wont be getting any more messages.
I then told her that I thought the SMS might have been a scam and had read many reviews indicating the same thing and she replied saying they are just trying to track people down.
I did find the SMS's quite concerning the way they are writen especially when someone is accussing you of such a large debt you know nothing about.
I received a message quoting a reference number to talk about something important, came on here to check what the heck it could be about. Decided to block and delete.
This was not the end. I have received a phone call every single weekday whilst at work, all from different numbers, leaving voice messages that are silent. When I ring them back goes to Milton Graham automated message.
I've had enough! I don't even know if I should call them back as I'm scared from what others have said!
blocking doesn't work.. they'll harass you from other numbers! I don't have any debt!
Incompetence at its highest they dont even have access to emails I was asking questions regarding an email they had sent and he said they dont have access to emails sent uuummm seriously they are also short on information or have incorrect information they don't listen and if you ask a question there's a 98% chance they dont have answers they will just keep repeating themselves oh and the way they speak to you is disgraceful. Be careful they will try to get as much information out you as possible (previous address etc...) and they'll try using that against you. Extremely annoyed.
Name changing affairs
Recently all my information was taken on line these people who work in this company have been scamming people for a long time, tip of the ice burg all other complaints . I’d start with Investigating this company’s shareholders and see how many times their names have been changed.
Chasing debit I don't have!!
I received a number of messages from Dun & Bradstreet and then a threatening text saying things had bee escalated. I don't have any outstanding debt so checked here before I called. I won't be calling them and giving ANY details.
Continual harassment via SMS for outstanding accounts that aren't even mine
For the last 6 mths or so I have been receiving messages on my phone about outstanding accounts in names that I do not recognise for companies I have never dealt with. I rang D&B about 3 mths ago and they said they would look into it and remove my phone number and I have since received another 3 such messages. I just tried to ring D&B or Milton Graham whoever they are and the guy just would not listen to me (quite obviously loved the sound of his own voice) he kept talking over me and in the end I told him to just shut up and listen to me and he hung up.
Not sure if this is a scam or not, or complete incompetence as D&B used to be a trusted firm now they are crap. I suppose I'd better give them one star as there isn't any provision for zero stars.
Incompetent debt collectors
Absolutely incompetent staff ..requested details of debt owing and received text message asking me to contact. Did so and back to square one..did not have details??? Asking me to pay a debt with no knowledge of what the debt is for?? Incompetence at the highest level ..I suggest the staff apply for a career in a field they would be able to manage...Ie..Mcdonalds; hungry jacks etc....
Telco ask me contact DnB
I went online looking for DnB because Optus declined my online application.
Google it, took me to unsecure site- dnb.com.au. I click on Standard Credit Report Free.
It took me to www.checkyourcredit.com.au. Fill up personal detail, address, employer name, secret questions, also upload id document, so i did. It say free online copy in 3 days.
Once click NEXT at the end, i gave me reference number. I also received email on my reference number.
Now i see all this comments. I am getting worry whether i just gave all my details to fraud party. Not sure they will ring me. But i think i will avoid ringing them. I will re-post my comment if i received my credit report.
Scammer's stay away
Yup add me to the list of potential people that have been scammed by this company. Just received a message just like all of the other posts here. I foolishly called them and supplied them with the reference number. They asked for my name, I gave a fake one (John Smith) and they, ok john, if you can give us your mobile number then we can remove you from our database. So I did and was told they would remove me from their database, and apologies from the IT department. Also as previously stated, I spoke to a female singaporian accent if that's of any use. I guess I'll now just wait for the slew of spam messages and calls from fake companies as my phone number is sold from company to company.
Harrassing text messages sent every day
I got tired of receiving text messages every day for weeks, so I rang the number. The lady (foreign) tried to tell me that i had a debt with the ATO. I laughed, telling her that I don't work, and haven't in a long time as I am disabled. She refused to't give me any further information because she couldn't verify who I was even though i gave her my name, dob, phone number, etc. I told her I was reporting them to the Federal Police.
Scare tactics and harassment
They sent a message with a reference, I rang and asked what it was about and they wouldn't tell me without giving my FULL name, address and D.O.B.
Absolutely ridiculous, turns out the debt wasn't even mine!!!
They NEED to change their processes, if you have a reference number and give them your phone number that should be enough.
Text message sent in error from a large reporting agency
With the amount of scams going around, I as very wary of the text message I received on my phone from Dun & Bradstreet. Curiosity gave way and decided to call them on a number provided from my Search engine rather than the number that was sent. Incidentally I do not have any debts owing. Got through to a call centre supposedly in Auckland NZ. He wanted my name, I said no, you sent me the text you tell me what this is about. Very rude and arrogant. Said the message should have been sent to a male, which obviously wasn't me as I am female. Very concerning that they claimed that this text message was sent in error.