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Annoying to say the least
Constantly calling and mailing me for a bill that was sent to medicare months ago. I've asked them to contact medicare regarding it and they've told me it's not their responsibility. Gave me an email they don't respond to and still keep calling even though I've informed them multiple times of the situation. Obviously a call centre in charge of it as you speak to indians and phillipinos every time.
Received a text message to a phone that I have held since 2015 - completely different name chasing debt collect for SA fines (Im not in nor never been in state). Called back the number with the reference - got an auto voice telling me hold time is 1 minutes....currently been 4 now.
I had an electrical bill transferred from Red Energy to AGL, which I paid and they won’t stop hounding me to pay the bill, despite my having contacting them explaining that the bill no longer exists
They never answer emails
They never bother to answer their emails and when I called their solution was to send another email. When i called they were also rude and condescending. Will. Making a complaint to the financial services ombundsman.
Definitely a scam
I kept getting phone calls from a number my phone detected as potential fraud, so I didn't answer them. Then I started getting msgs from milton Graham (formerly Dunn and bradstreet) saying I'd been approved for a payment plan. I kept ignoring all of this. After 3 months, they finally sent a text saying I owed $2200 to Lumo Energy. I had to look up who they actually were! Connected to Red Energy. As I've never had an energy account in my name, and I had to google who they were I know it's definitely a scam. They may be a legitimate business, but from what that I've read they do scam money ot of people because they seem legit from their website and accessibility when you do an internet search.
Disgraceful scamming liars
I have no outstanding debt but keep getting sms messages telling me to call Milton Graham to sort out my owed “debt”. Lying scammers!
Reading other reviews I am positive this is a phishing scam. I’ve blocked the sender
Email management and dispute resolutions a joke
Non-responsive to emails requesting payment plan and concerns raised around bullying tactics and threatening emails received by Milton Graham. a total joke.
requested a review into alleged debt, response was threat of credit file damage. when i responded with mutliple emails where i was requesting payment details and even tabled a payment plan all i got was another threatening email stating any failures will end with credit file note.
Absolutely terrible customer service - understand the need, but theres a better way.
They didnt get my sense of humour, and I'll be damned if they're getting my money. I dont respond that well to private numbers calling me up and demanding personal details without disclosing why they are calling. I guess they gave up on the phone calls and decided to be more chummy and send a few text messages instead. How nice
They could teach a clinic on how to deliver horrible customer service. Completely rude and disrespectful. Refuse to help in anyway.
In addition, I advise recording all communications you have with them and document absolutely everything as I would describe their practices as “shady” at best.
They deserve zero stars!
I fully respect that an organisation has the option to engage the services of companies like a Milton Graham, however, debt has been paid and I've been advised they are unable to send written confirmation of this. Therefore I have zero evidence that the debt has been finalised and closed. I'm unsure of the legality surrounding this, but your procedures clearly need some review.
I kept receiving the txt messages saying I owed money to Origin Energy and I called Origin to check if the debt is true or not. Origin's representative said there is no account relates to my mobile phone number and advised me to contact Graham first. I called Graham and one gentleman asked for my details, name, dob, and address. I check I need to check if the debt is true before I tell you the name, but this guy insisted to get my details first and hang up the call. I am pretty sure that they are scammer and try to get your personal details by sending txt messmages to random numbers.
Zero use. Don't bother. Worse than one star.
They are now called Illion. Waited 6 weeks for the report I requested when their site says 3 days. It came back as a "sample" report, not one relating to me at all. Incorrect current address. Zero use to me at all as I'm none the wiser what my credit rating is. So much for being able to check it every year.
Worst customer service, procedure, policies, hidden costs will be advised later once you signed up
I chose Dun Bradstreet service last year to be my debt collector for some Pharmacies owed money to us. I then filled out some online info which said no hidden costs but only charged 6% on the total if they could collect for us . They did follow up a few phone calls with my debtor then out of nowhere send me a Invoice of $5800 for their service . I rang up and asked for why I have been charged for rbis amount and they said based on T&C I signed up for , I have to pay that amount . I only signed up for 6% and No hidden costs . They didn’t email m...e any Contract which they claimed they did and they couldn’t explain to me why they come up with that total ? I rang up amd requested to talk to Kath Hack whom the person emailed me and they said sorry you can’t talk to any collection team member. I would not recommend this company to anyone so please read their T&C or Contract clearly prior entering eg so many hidden costs and worse customer sevice ever
STOP ROBO CALLING ME
I have called these clowns 4 times now to stop their bloody robo calls. The person they want does not live here and yet I am being harassed weekly by their robo caller asking me to call them. Each time they say they have removed my number but then a couple of days later I will be robo called again.
I received a text from [name removed] saying I’m in debt to Suncity Sales (after googling I found out that this is a Tupperware distributor in Queensland which I have never heard of- I live in Perth!!). A link was sent saying to immediately pay to avoid further escalation. I called their customer service team saying that I am a 20 year old who is in no debt whatsoever and they asked if my name was [name removed] (which it is not)- not sure where they got that name and my number from??? They then said they would remove my number from this accoun...t. I got a call an hour later from someone at [name removed] asking again if I’m [name removed] and I told them no and I don’t know anyone called [name removed]. They again said they’d remove my number from the account. After a lot of googling about [name removed] I’ve found a lot of other people saying this is a scam and that a similar thing has happened to them. Both people I spoke on the phone to had Australian accents so it’s very believable that this is a legit company- but don’t be fooled!! Just waiting for another call from them so I can politely tell them to screw off!!!! Do not be alarmed or worried if you get similar calls/texts- they are SCAMMERS!!!
Questions & Answers
My business is listed on their website without my permission! Is there any way to remove my business page from their site?
This I am unsure of mate sorry could not be of any help.
sorry I don't know but maybe leave a review or comment here and see if the respond -https://www.google.com/search?q=479+St+Kilda+Rd%2C+Melbourne+milton+graham&rlz=1C1GCEA_enAU849AU849&sxsrf=ALeKk03e4hCsWBVV7u_gzTWBpe_ZuB0B9g%3A1620210538084&ei=anOSYPPTBPr0juMPiKCE8Ac&oq=479+St+Kilda+Rd%2C+Melbourne+milton+graham&gs_lcp=Cgdnd3Mtd2l6EAMyBQghEKABOgsIABCwAxAHEAoQHjoFCAAQsAM6BAgjECc6AggAOggIABAWEAoQHjoGCAAQFhAeOggIIRAWEB0QHjoHCCEQChCgAVD9MVj8RmDgSWgCcAB4AIABlQKIAbMYkgEGMC4xMC42mAEAoAEBqgEHZ3dzLXdpesgBAsABAQ&sclient=gws-wiz&ved=0ahUKEwjzsNXMqrLwAhV6umMGHQgQAX4Q4dUDCA4&uact=5#lrd=0x6ad6690b20338cdf:0x59caceeef8475b1c,1,,,
What are trying to contact me for I filed for bankruptcy 3yrs ago and I've been in jail nealy that hole time I wasn't in the community to create debt
My case was someone else with else with same name that lived in my suburb. They must just search all names in that suburb that match and call them. Hope this helps
Just got here for the same reason having received several requests from this source (MiltnGraham) . But what I don't understand is why all the post have one star?
Product review should have an option with such situations to have NA as in not appropriate or applicable. Or do not accept review for scam as it is not a product or a company if it has been hijacked. This would not be fair for the genuine company.
I guess we all would like to find a way to stop this nonsense, but it's big business to catch and get rich at the expense of the unawares!
I wasn’t able to speak to a person (without them asking me to first verify who I am by giving them personal name, address, bank, DOB, medicare etc details). I have already blocked the number (going on 20 times now. I have also reported them to the ACCC. Still getting messages from them, and its relentless. This product review service is the only place online where I can share my experience, given they don’t have a GoogleReview or the fact that I haven’t been left alone since they started this unsolicited outreach. I hope no one falls victim to their scam!
Just delete as you get them. Anymore energy spent on it will be your loss. But yes it's a real pain. On my phone it says "add to the black list" but it could also be an option under another name to block the sender. I only received 2 and just deleted, Next time i'll try the black list. good luck
Please report this website to the Federal Trade Commission. I have lodge my complaint against Brad & Bradstreet. Someone need to stop them scamming people.
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