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7 questions from our users

Sandy2

Sandy2asked

Medium Profile Soft Feel

Is this pillow suitable for a teenage tummy sleeper? Thank you.

2 answers
Jcd
Jcd

Hi Sandy in order to answer your question would need to know more . Eg is the teenager small or large build do they have a firmer or softer mattress etc. Assuming they are average build and have a medium firm mattress then i would say no due to the fact latex is a bouncy firmer feeling and would not compress enough to keep their head and neck in good alignment. Try a soft flat pillow eg : feather or polyfill instead or a childrens latex pillow.

Sandy2
Sandy2

How very helpful of you Jed! Teenager is as your describe, with medium firm mattress. Your answer and solution is much appreciated! Thank you so much, Sandra (Adelaide)


Kazz

Kazzasked

High Profile Medium Feel

My husband & I have been sleeping on Dunlopillow High Profile medium feel pillows measuring 48 x 73cm for about 8 years & love it. Looking to purchase new ones to use in caravan bed. But notice they are now smaller now 44 x 64cm. Also people saying they are not the same, some say they’re too firm others to soft so reluctant to buy them now.
My question is have they changed what they are made of & in size & density??

No answers

Georgia

Georgiaasked

Dunlopillo

Can I return this pillow to Dunlopillo directly. It is the biggest waste of money and the store will not take it back despite being too hard!

1 answer
elliptical29
elliptical29

Hi, I am not sure about this one. Best thing would be to ask them, and complain about it to them stating you want a refund. I don't know if they will accept for 'change of mind', or you could argue that the item was 'not as described' given it causes pain and discomfort. Always keep your receipts and keep copies of these as well for proof of purchase.


Pat

Patasked

Dunlopillo

How long can you keep these pillows?

1 answer
Jcd
Jcd

Not sure if you still need an answer but they last around 10 years or so


Teri

Teriasked

Dunlopillo

Hi, my mom bought me a pillow it came _with a zippered cover very thick, since I got this pillow I had first not used it much its stiff so I put it inside a decorative cover, which I was have trouble with little black flies , now I seem to get bit everywhere and I opened up that pillow and it's full of them and sticks and eggs I'm guess, now I'm throwing out dam near all my cl I thing, as soon as I put on anything I felt like I was getting stings worse than anything, going to bomb house again pillows in water covered and black things and stuff all over that, almost rui n ed my washer not that I could leave it in, any idea how to get rid of the black mini biting flies

1 answer
mark_a
mark_a

Probably out of scope for a product review site, however you have an infestation of bed bugs. As they're obviously breeding in your pillow, this is most probably "ground zero" in terms of where you first introduced them, and indicates strongly that the pillow was the carrier from an external source of infection. One of the most common ways of spreading bed bugs is by taking your pillow and/or bed linen to backpacker hostels, overnight tourism events (scuba diving etc), low-priced hotels, or generally badly kept accommodation. Never, ever use your own bedding at external accommodation. Better-run places will prohibit customers from using their own bedding because of this. In my experience in a previous tourism career, any bedding brought onsite would be quarantined in black bags and stowed in a 'customer-only' storage room.

I recommend you call a professional pest fumigator.


judy harris

judy harrisasked

Dunlopillo

where are these pillows made? where does the latex come from?

2 answers
BeeCee
BeeCee

I don't have the original packaging but the label says it's made in China.

Ballarat Sheila
Ballarat Sheila

I am sorry I don't know


SpecialKS

SpecialKSasked

Dunlopillo

Can I wash my dunlopillo latex pillow?

2 answers
ezy51
ezy51

I personally use a pillow protector under the pillow case and wash this instead, but latex pillows can
be hand washed carefully, also avoid a lot of sunlight,as this will help break down the latex. A Google
search will provide more info.

MissD isMe
MissD isMe

I loved my new Dunlopillo when I first bought it, but after a few weeks felt it was really quite hard and it even hurt my ears. I finally realised it became hard when I started using a pillow protector under the pillow case! It has a washable cover on it and therefore should reduce the need for a protector. I've adored my perfect pillow for 3 years now and highly recommend these to everyone.


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