Reviewer Photos & Videos
I bought 3 vanilla and patchouli 200ml mood reed diffusers and I can't even smell them. One is right next to my bed. A right rip off and waste of bloody money over $100. Never again. There are cheaper and better around
Delivery takes forever
Purchased 1 item almost a week ago, hasn’t even been shipped... not the first time I’ve purchased items that have taken forever too be sent out. Won’t be buying again, the online store is so slow.
Rubbish I brought 2 candle there is no sent they cost me $70
WhT a joke went to the shop around the the corner there candles were amazing
You no what Dusk you like ripping people off and also don’t be fooled by there join there member club that to is ripoff
These are crap
Have used this 5 times and now won’t work. Used a coin to wipe out residue like I was told to. Now it’s stopped- nit happy. This is a beautiful product to buy but doesn’t last long and expensive
Become a Member - Totally Worth It!
Whilst candles can be something people see no point in spending extra money on as they burn away regardless... Being able to saver the flavour and experience for 70hours more than your average candle is something only Dusk can offer over the range of creations it does - do not miss out; even if it is just once ;)
I bought 2 Rylee Aromatica. Absolutely love them even when they are not turned on I can still smell them when I walk into the room. It is easy to use.
Great service, products and prices
The staff at Elizabeth Shopping Centre are great. I recently went into the store to purchase essential oils and ended up leaving as a member & the oils, & then returning the next day to spend my $10 member voucher & purchasing more oil, a homeware item & Christmas crackers. The crackers are definitely worth the price as they contain a quality Christmas ornament and the chance to win a $25 dusk voucher in every box. There was a 30% off sale & I saved heaps. The staff were not 'sales pushy'. They were knowledgable on the products and went out of ...their way to help me with my decision making & purchases. The store has a feel-good vibe and smells great. I have used the essential oils (lavender/orange) & the mood mist fragrant oil (harmony) and the smell lasts the 5 hours I have it running of an evening in my diffuser and all day on a weekend.
I ourchased the lighter exactly a year ago.
It no longer works. I just took it in to the Hobart store (Eastlands) to see why it no longer works.
Tje dales girl gave me dom very convoluted explanation abour how there was no longer an 'x' inside the tip so No. Defoite it being full of lighter fluid, ir is now usrless.
When I said "So I should just throw it away then?"
she responded with: Yes. Would you like me to do that for you?
I guess that's the extent of Dusk's Service!
Ihave been a big shopper at Dusk ( just yesterday made...
It has been a long time since I have received such fantastic service. The female staff member that helped me find the perfect gift in the Geelong westfield store was gold!
Inferior Reed diffuser
I bought a reed diffuser - the bottle with oil and reed sticks. It was around the $40 mark. It lasted two months! I am absolutely disgusted. I have other reed diffusers that have lasted 2 years for around the same price. I will never buy from Dusk again. I feel that they have inferior products. Very disappointing!
I love it love the essential oils love the style as I use as lamp too
Love most things but must admit tea lights don’t frangrance much weak.
But can’t fault diffusers
Love their specials too and being a dusk member
August 7th 2019 Update: Nice smell when available dusk aromatic
Love the idea and colour choices and pod fragrance of the dusk aromatic purifying but must say duo fan noisy pods expensive fragrance not long lasting
Brought 3 and all 3 are slight different in fan noise
Love concept but not sure if worth the expense and if really cleaning air as stated maybe other options to get same for less...
Dusk wax melts to be strong, wafting and beautiful. Now the scents are weak and occasional. Disappointing. I definitely won’t be purchasing anymore Dusk wax melts in the future. Oh well.
10mL essential oil is 8mL.
I was very happy with the cutomer service in the Garden City, Booragoon shop however I think the assistant has given me the tester bottle. Among my first aid and medical supplies I have a syringe which I used to measure the contents. I only got 7.5ml and not 10ml. Ripped off and I just don't have the time to go back to the shop. I can't help but feel this was not an innocent annomoly.
Quick online service and delivery
I have placed my 3rd online order with Dusk because their service is very efficient. I have place an order and it has always been sent the next business day, even during busy sale periods. This service is not expected, but is appreciated - I wish other retailers would take note!!
Excellent customer service at TTP
I was looking for a gift for a work colleague and was served by Kerry at TTP. Kerry was very helpful without being pushy. She worked out what I needed and assisted me in making a decision. She was so good that I returned to buy my mother a present and to sign up to the loyalty programme. It is nice to see some good old fashioned customer service
Absolutely Beautiful Diffusers!!
Every morning I love turning on my diffusers with the Dusk pink butter icing fragrance and not only do they look amazing, the fragrance fills my home with a lovely scent that is not overpowering... I have had so many comments asking what they are and what fragrance I use... Worth every penny!!!
Scent quality poor
Almost no scent in melts or candles once home. Purchased melts from other companies last a few days and make the house smell so lovely I get compliments. Not so with Dusk. They were wonderful when they first opened in Australia but the quality has drastically gone down. Even a kmart candle is more impressive than dusk. No longer wasting my money and will buy from home distributor companies instead.
scents Watered down so much now.
I started buying dusk Reeds in 2015 and was highly impressed butthe newest batch that i purchased during december 2018 was all watered down. I put 1 bottle in every room of the house so i am a big purchaser. regularly spend $250 in 1 shop for reeds alone.
Comparing between the 2015 reed set and the 2018 one. the one in 2015. when the oil had finished, the scent was still strong after the oil had finished that i left it without a refill for a month. the reed sticks were still giving off a scent a few weeks after the oil had finished. the latest...
Cheap products only made to look good due to fancy shop
I’m a member and won’t be renewing. Their candles don’t smell nice anymore very low frangrance. Need to remember only smells good in the shop as there is thousands of candles and diffusers and burners and misters on in there your house will never smell like a dusk store. Purchased their 3 pack diffusers impossible to open!! The top. Is impossible to come off it’s worse than a wine cork how are we supposed to open them without breaking the bottle?
Feel like taking them back and getting them to show me how “easy” they open them up! Their lighters...
Questions & Answers
Could you please tell if I can buy a new glass top for my defuser, as I broke mine .
Thankyou Christine Evans
How do I keep my Dusk Defuser on one colour it changes every minute I like one colour only
Do I have to use the essential oils from dusk with my dusk diffuser or can I get the oils from anywhere?
I have used them with other essential oils. But check the product's instructions/user guide :-)
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.