Reviewer Photos & Videos
I bought a set of 8 on special for $110.. I wasn't happy with any of them.. very little smell... so I thought I would read some reviews... I havn't read one good review... will not be purchasing anything else from there.. Very disappointed.
What a dud!!!
No fragrance AT ALL!! Looks pretty though. That's why I give it 2 stars. Ecoya or Glasshouse from now on.
Mood Mist diffuser refill smells chemically
I purchased the refill for my existing reed diffuser. It let's off a chemical type smell which is really horrible.
Always wanted a mist diffuser & got one for Christmas finally! It mists - sort of - but it spits water all over the place from where the mist comes from. I spoke with Dusk but without a gift receipt I can’t do anything and I don’t want to tell my friend it doesn’t work properly as she’s a kind person and she’s not well - I don’t want to bother or stress her. My $20 Kmart mist diffuser works far better than the $100+ Dusk one. I’m so very disappointed.
Over powering smell..made in China but disgised as PRC...the reed infuser in Strawberries and cream is a fail.
Really stay away from the strawberries and cream reed sent..i had to move it t o the spare room..so overpowering and little like medicine on the aroma..
Just checked on my soy candles from Dusk Australia&have seen that they are made in China.l won’t be buying these again.if l want crap from overseas l can go to kmart&spend a fraction of the price.candles from Dusk are not cheap,way overpriced for cheap imports
Read the label guys when purchasing from Dusk Australia
Dusk melts that don't melt - Bad quality & expensive
Recently purchased a candle burner and melts for a gift for someone (buy 5 melts for $20 deal), then sales assistant did the upsell to buying another 5 for extra $10 (total 10 melts for $30). Out of the 5 melts I kept for myself, 2 of them do not melt! I have had the burner going for around an hour each time to find the wax is barely melted. The photo attached is the second melt i tried using, had been "melting" for 45 minutes and found it still solid and slightly melted underneath when i moved the melt with my finger. I have been using melts f...or years and have had no problems until now with the Dusk melts. I use to buy my candles from Dusk back in the early 2000's, and hadnt purchased from them in the last 10 years until now and notice the quality has definitely changed for the worse as i noticed they are now made in China. I will go back to buying from local candle makers that are better quality and better value. Waste of money, do not recommend buying Dusk candles.
Can hardly smell the MoodMist and fragrance diffusers
I purchased the McKenzie MoodMist diffuser along with several essential oil fragrances, and found that even on the 'high' mist setting, I could hardly smell any scent coming from the diffuser. They recommend adding 5 drops to the MoodMist, but even with 12 drops I couldn't smell much at all unless I'm seated right next to it. I also purchased several of their reed diffuser refills, and their scents just aren't strong enough. Not worth the $120 I paid for the MoodMist, and the $30 for the 2 essential oil fragrances. They need to improve their quality if they want to charge these prices!
The quality has gone downhill
just purchased two candles online, firstly the fragrance isn't as strong as I remember from a few years ago which is disappointing considering what you pay. Secondly, they didn't arrive in high quality condition. The wax inside one candle was all discoloured in one section and the other candle had broken wax all throughout the candle. I was looking forward to displaying them in the main rooms of my house, but they both look terrible, so they will be kept in my bedroom out of sight. Also, silly me for not checking first, but I just realised these candles are made in China, I thought they were made in Australia. So it will be the last time I purchase your mediocre products Dusk :(
Dusk diffuser not working as expected
Purchased a Dusk diffuser online a few months ago, essential oils had leaked in the package, did get the money back for these, however, the Diffuser doesn't emit the oils very well. It doesn't matter how much oil I put into the filler there is not much smell in the room, only if you sit on top of it. I have followed the instructions exactly, wouldn't waste my money on purchasing another, esp for the price I paid, over $120.00. The trusty old candle oil burner is much better.
Expectations weren't met
I purchased two lanterns and 4 pillar candles online.
The items did arrive quickly but the packaging was awful, the lanterns appeared to just be carelessly thrown in on top and one has a large dent on the side that I can't push back out.
I can't smell the candles while they are burning, which is disappointing as this is the main reason I shopped at Dusk, thinking my room would be filled with a pleasant aroma.
I might give Dusk a second chance and purchase a different type of candle to see if there is any improvement, otherwise, their stock is just too low quality and overpriced for me.
Today I purchased the Dusk Seline Chalk Diffuser (Deluxe Spa Edition) so it’s the most expensive in the Dusk diffuser range (a gift for myself) & while yes I do like the diffuser & I cant say that I have any major complaints about it & it’s more just a few little gripes or a few little things that I noticed that are kinda disappointing but it’s only because it’s a little pricey so that tends to make little things stand out more. The biggest disappointment out of the few little gripes I have is that the meditation music it plays is actually only...1 very short repetitive tune (a few notes constantly repeated) so for the price I was a little disappointed about that feature because it would’ve been better had it played more then mentioned. For this diffuser being Dusks top of the range perhaps they should incorporate a Dusk app that customers can download & then pick & choose from a list of different meditation music although if Dusk were to do this I sincerely hope they won’t make diffuser more expensive then what the Seline diffuser already costs & so this was the biggest of the disappointments out of the few little gripes but again it’s only because it’s pricey for what it is & so it was just a little disappointing that there was not only a lack of variety with the meditation music but the 1 song available is just a few notes repeated continuously BUT with that said I can totally except that if this was a major issue for me then it’s my own fault as I should’ve checked in store about this feature before purchasing the diffuser but it’s not a major issue for me simply just a little bit disappointing but because of this I do feel Dusk should reduce the price of this diffuser (members price is still not cheap enough) & the reason I feel they should is because most would think meditation music would mean more then a few very short repetitive notes. Now my other 2 little gripes are the remote could be better quality as it really lacks any sensitivity as you do have to be standing quite fairly close to the diffuser for the remote to work & sometimes it takes 2 or 3 goes of pushing the button for diffuser to register the remote is being used & yes this is even after replacing the button battery with a brand new one which reminds me I’d like to make an IMPORTANT NOTE TO PARENTS/CARER’S etc OF BABIES/TODDLERS & SMALL CHILDREN that the remote uses a CR2032 button/coin battery & the remote does NOT have a screw to secure the battery compartment so I just want to make that point known. Also with the remote if the diffuser is centred in the middle of a room you still have to point the remote towards the front of the diffuser & not be standing at the back of the diffuser/pointing the remote from the back which I understand some people might think this a real petty gripe but if you consider most of today’s items that work with a remote control they do tend to work even if a person isnt facing an object, like things can work while a person is standing with their back to the object without the remote even facing the object at all. Now my last little gripe is the mist is supposed to pool around the whole top/lid to give the impression of misty dew etc however after checking that maybe there was an unknown slight draught coming in from who knows where or somewhere in the lounge/living room that could have been preventing or effecting this feature I decided to move the diffuser into a small enclosed space with NO POSSIBILITY of any sort of draught or breeze etc which happened to be in the hidden/European style type laundry in the centre of the house & NOT in the vicinity of any doors or windows or anywhere near anything that could result in the possibility of slight draught or breeze yet the diffuser still continues to only pool on 1 side or 1 half of the top lid while the other side/half of the lid is dry with no pooling of mist at all. Anyway please take my review as you would like as while some may feel the issues mentioned petty or insignificant etc I still decided to leave the review simply because it isn’t exactly the cheapest & for some people it might be a big expense for them as it might be a gift they are considering purchasing for a loved one or themselves or whatever & therefore because of the diffusers cost some people might want to know opinions or experience that others have had that have purchased this item before they make their final decision on whether or not they want to purchase the diffuser so again take my review as you would like.
Products Out of Stock. Slow Customer service.
Website not up to date. Products that are out of stock are being advertised.
Customer service response is quite slow.
Asking me to re-order replacement product and pay again for shipping.
Not going to make a second purchase.
It’s a bit pricey but stock is nice.
Dusk is very appealing and smells great.
The pricing is the only down fall. Especially when they can offer 30% or 40% discounts.
The oil diffusers are of good quality but quite pricey. Oils are also quite expensive and for that price you would want them to be pretty pure. The selection is wide with pretty things everywhere. Tip is to look out for the Specials.
Lena black mini portable diffuser
Silly me purchased this item before researching as I have always trusted the quality of Dusk products from previous experiences. I wanted a mini diffuser for my office work space and Pilates studio on the go. Unfortunately this product only works once for 30seconds after a refill. It doesn't hold much and it's tiring plus a lot of product wastage and expense filling it up all the time if you want more than one burst of fragrance. RRP $60 I would buy it again even if it was $5! Don't waste your money. You are better off buying a real diffuser that's a little bigger and can continue to diffuse otherwise you may as well buy a room spray for quick bursts of fragrance because this diffuser is a dud!
I ourchased the lighter exactly a year ago.
It no longer works. I just took it in to the Hobart store (Eastlands) to see why it no longer works.
Tje dales girl gave me dom very convoluted explanation abour how there was no longer an 'x' inside the tip so No. Defoite it being full of lighter fluid, ir is now usrless.
When I said "So I should just throw it away then?"
she responded with: Yes. Would you like me to do that for you?
I guess that's the extent of Dusk's Service!
Ihave been a big shopper at Dusk ( just yesterday made...
essential oil diffuser not working
Was so excited to have received a Dusk oil diffuser and oils for my birthday from my two beautiful children. Couldn't wait for the house to smell heavenly from the oils however after having it run all day I still can't smell anything. Most disappointed.
I love it love the essential oils love the style as I use as lamp too
Love most things but must admit tea lights don’t frangrance much weak.
But can’t fault diffusers
Love their specials too and being a dusk member
August 7th 2019 Update: Nice smell when available dusk aromatic
Love the idea and colour choices and pod fragrance of the dusk aromatic purifying but must say duo fan noisy pods expensive fragrance not long lasting
Brought 3 and all 3 are slight different in fan noise
Love concept but not sure if worth the expense and if really cleaning air as stated maybe other options to get same for less...
10mL essential oil is 8mL.
I was very happy with the cutomer service in the Garden City, Booragoon shop however I think the assistant has given me the tester bottle. Among my first aid and medical supplies I have a syringe which I used to measure the contents. I only got 7.5ml and not 10ml. Ripped off and I just don't have the time to go back to the shop. I can't help but feel this was not an innocent annomoly.
Dusk Aromatica Air Purifier
I purchased the Aromatica Air Purifier (Duo unit) and Pods for my semi-enclosed outdoor area. I asked the sales assistant how long the pods would last and she said along the lines of 2 hours a day for 2 months usage; around 120 hours. Considering the unit only allows three timed settings of 8, 12 and 24 hours, it would be difficult to limit the unit to two hours unless I set a timer and physically turned it off. So even at the lowest timed setting of 8 hours the pods would only last around 15 days. NOT value for money considering the pods a...re at cheapest $30 for 2 packs of 2. The unit comes with a remote but it doesn't work very well; turning the unit on and off does require physical intervention. The unit is supposed to cover up to 35m2, but I'm not finding that's the case. I can see this purchase is turning into a bit of a lemon after less than a week. For the price I don't think it is a worthwhile purchase and wouldn't buy another one or recommend it and I won't be buying any more pods.
Questions & Answers
Could you please tell if I can buy a new glass top for my defuser, as I broke mine .
Thankyou Christine Evans
How do I keep my Dusk Defuser on one colour it changes every minute I like one colour only
Do I have to use the essential oils from dusk with my dusk diffuser or can I get the oils from anywhere?
I have used them with other essential oils. But check the product's instructions/user guide :-)
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