As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Compact unit, great installation, but disappointed in its performance
Nice compact unit, excellent installation technician. I am a little disappointed in how long it takes for the water to get hot. Also disappointed in how hot it gets, need to put the water pressure on full for a shower. We have good water pressure, but cannot run two showers simultaneously, due to fluctuation of temperature.
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