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Dux Prodigy 3

Dux Prodigy 3

135SL, 170SL, 135SN, 170SN
1.8 from 25 reviews · View Statistics

Reviews

1.8

25 reviews
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    Paul

    PaulSydney

    Dux -- Pilot light going out

    published

    I bought dux prodigy about 3 years ago. All is well with the unit except that the pilot light is going out , evertime we come back from vacations. Rang a plumber and he reckons it might be the the thermocouple again. I except this unit to last at least 7 years but this problem of pilot light comes on every time, the unit is turned off for vacations etc. Not happy with this Australian product.

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    Questions & Answers

    Pauline D.

    Pauline D.asked

    Prodigy 3

    How can I stop the excessive loud banging/popping noise from the unit. This happens every time the water is being used!!

    3 answers
    Ellawala
    Ellawala

    I don't know why.I too am a consumer.

    Dux
    Dux C.Dux

    Hi Pauline,

    We'd be happy to assist you with your question.

    If you can email through your full name, phone number, address where the unit is installed, model number and serial number of the unit to help@dux.com.au it will be great.

    Regards,

    The Dux Team

    Dux
    Dux C.Dux

    Hi Pauline,

    The heater (as it is a hollow vessel) might be amplifying noises in the plumbing and valves fitted to the cold water supply to the tank, as the water is being drawn off, any 'chattering' of valves is amplified by the hot water system.

    It might be worth either getting a local plumber in to test and replace any inlet valves as required, otherwise one of our service agents (contact Dux After Sales on 1300 365 115 Option 2) can change valves as required and inspect the heater for correct operation.

    To save you from calling us, we would appreciate if you can email through your full name, phone number, address where the unit is installed, model number and serial number of the unit to help@dux.com.au and we will be the one to get in touch with you.

    Regards,

    The Dux Team

    Craig

    Craigasked

    Prodigy 3

    How long should the hot water last havin a shower.... lasts for about 8 minutes before going cold..... mmmm.... model 135fng...

    1 answer
    John O
    John O

    Hi Craig, this was a regular thing in winter. Shorter sunlight hours or often overcast or just cooler ambient temp in general all contributed. Even though the thermostat should have made gas kick in and get temp up it was often a struggle to more than 10 min of usable hot water with hot tap on full. Eventually we had to get rid of it and installed a 230lt Aquamax and haven’t looked back.

    polo

    poloasked

    Prodigy 3

    How can I de-scale my Prodigy, the popping and banging is starting to irritate.

    No answers
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    Dux Prodigy 3

    Details

    Compare all 4 Dux Prodigy 3
    Dux Prodigy 3 135SL
    • Discontinued

    Dux Prodigy 3 135SL

    3.8
    (4)
    Dux Prodigy 3 170SL
    • Discontinued

    Dux Prodigy 3 170SL

    2.5
    (2)
    Dux Prodigy 3 170SN
    • Discontinued

    Dux Prodigy 3 170SN

    1.0
    (1)
    Dux Prodigy 3 135SN
    • Discontinued

    Dux Prodigy 3 135SN

    2.5
    (2)
    CategoryGas Hot Water Storage SystemsGas Hot Water Storage SystemsGas Hot Water Storage SystemsGas Hot Water Storage Systems
    Compare all 4 Dux Prodigy 3

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