As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
- Verified purchase
Gutted After Only 4 Years
This product has failed, it leaks internally and has caused the overflow to to flood my house underneath and give me a monthly water bill of $200NZ when usually only $40-$60 per month. Its caused damage to the floor and not to mention the inconvenience of a young family routine. Absolutely terrible I can only hope the customer service is top notch.
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