As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Not worth the money.
This hot water system is not reliable. I have had two electrical breakdowns Since I purchased it 5 years ago and they were not covered by warranty. It was very expensive to buy and was told it was the best. The system is too complicated for plumbers to fix, more costs and stress. Poor after service support told to find local service , when they know normal plumbers can not fix it. Bad Dux.
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